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Ring Tech Support Jobs (NOW HIRING)

Senior Manager, IT Support

$134K - $134K/yr

... Oura Ring and its connected app. We've helped millions of people understand and improve their ... We are looking for a Senior Manager, IT Support to lead a globally distributed team across the US ...

Tax Manager, Ring, Ring Finance/Accounting

Seattle, WA · On-site

$126K - $165K/yr

... and support current and future Ring offerings, guidelines, and day to day questions. We seek someone who is curious about how technology can transform the tax function - someone excited about ...

Tax Manager, Ring, Ring Finance/Accounting

Seattle, WA · On-site

$126K - $165K/yr

... and support current and future Ring offerings, guidelines, and day to day questions. We seek someone who is curious about how technology can transform the tax function - someone excited about ...

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Ring Tech Support information

See salary details

$27K

$43.5K

$66K

How much do ring tech support jobs pay per year?

As of Sep 11, 2026, the average yearly pay for ring tech support in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What is a Ring Tech Support specialist?

A Ring Tech Support specialist is a customer service professional who assists users with technical issues related to Ring products, such as video doorbells, security cameras, and alarm systems. They help troubleshoot device connectivity, app setup, and feature usage, as well as guide customers through installation and maintenance steps. Their goal is to ensure customers have a smooth experience using Ring devices and resolve any problems efficiently. Ring Tech Support specialists may provide support via phone, chat, or email, depending on the customer's needs.

What are some common challenges faced by Ring Tech Support specialists, and how are they typically addressed?

Ring Tech Support specialists often encounter challenges such as troubleshooting a wide variety of smart home devices, navigating connectivity issues, and assisting customers with varying levels of technical expertise. These challenges are typically addressed through comprehensive training, access to detailed knowledge bases, and collaboration with engineering or escalation teams when issues are complex. The work environment is fast-paced and collaborative, focusing on providing clear, patient guidance to customers. Team members frequently share insights and best practices to improve support quality and customer satisfaction.

What are the key skills and qualifications needed to thrive as a Ring Tech Support, and why are they important?

To thrive as a Ring Tech Support, you need strong troubleshooting abilities, technical knowledge of smart home devices, and typically a background in IT or customer service. Familiarity with support ticketing systems, remote diagnostic tools, and Ring’s product ecosystem is essential. Excellent communication, patience, and problem-solving skills help build trust and effectively resolve customer issues. These competencies ensure prompt, accurate support, leading to higher customer satisfaction and efficient resolution of technical problems.

What is the difference between Ring Tech Support vs Ring Customer Service Representative?

AspectRing Tech SupportRing Customer Service Representative
Required CredentialsTechnical certifications, troubleshooting skillsCustomer service skills, communication skills
Work EnvironmentTechnical support centers, remote troubleshootingCall centers, customer interaction via phone or chat
Employer & Industry UsageRing, smart home/security industryRing, retail and service industry
Common Search & ComparisonTechnical support, troubleshootingCustomer service, client support

Ring Tech Support focuses on troubleshooting and resolving technical issues with Ring products, requiring technical skills and certifications. In contrast, Ring Customer Service Representatives handle customer inquiries, billing, and general support, emphasizing communication skills. Both roles serve Ring customers but differ in technical complexity and daily tasks.

Does Ring Tech Support have technical support?

Ring Tech Support professionals typically provide technical support for Ring products, assisting customers with device setup, troubleshooting, and maintenance. They often use diagnostic tools and follow company protocols to resolve issues efficiently.

What cities are hiring for Ring Tech Support jobs?

Cities with the most Ring Tech Support job openings:

What states have the most Ring Tech Support jobs?

States with the most job openings for Ring Tech Support jobs include:

What are popular job titles related to Ring Tech Support jobs?

For Ring Tech Support jobs, the most frequently searched job titles are:

Infographic showing various Ring Tech Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $43,480 per year, or $20.9 per hour.

Software Development Engineer, Ring

North Reading, MA • Remote

Amazon
IT Services • 10K+ employees

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,171 frontline employees who took The Breakroom Quiz


Job description

Ring is looking for an experienced Software Development Engineer to join our growing Cloud Development Team. Ring has a mission to make neighborhoods safer. With affordable solutions that work on any home, Ring is committed to offering smart security that's accessible to everyone.

Ring is part of the Amazon Devices family, and we are seeking Software Development Engineers who will help us create the next generation of home security. What will you help us create?
As a Software Development Engineer at Ring, you will be responsible for business critical large-scale cloud services that will be used by millions of Ring customers. This position gives you the opportunity to work with world class engineers and to build cloud systems to support millions of devices.

The role will entail development of new cloud services for innovative new capabilities on Ring security devices and continuing development of the Ring infrastructure within the larger Amazon ecosystem. You will work with streaming video, event handling, large scale deployments and high-performance computing, as well as solve distributed systems problems. This position involves design, architecture, development and operations of large-scale cloud systems.
We are looking for a talented Software Development Engineer with a strong technical background, customer obsession, and extensive experience building distributed systems

Strong judgment and communication skills, long-term technical vision, and continuous focus on engineering and operational excellence are essential for success.
About Ring
Ring's mission is to make neighborhoods safer by creating a Ring of Security around homes and communities with its suite of home security products and services. The Ring product line, along with the Ring Neighbors app, enable Ring to offer affordable, complete, proactive home and neighborhood security in a way no other company has before. In fact, two Newark, NJ neighborhoods saw an over 50 percent decrease in home break-ins after Ring Video Doorbells and Spotlight Cams were installed on 11% of homes in the communities from April-July 2018 when compared to the same time period in 2017

Ring is an Amazon company. For more information, visit www.ring.com. With Ring, you're always home.
Key job responsibilities
Responsibilities
Design and document distributed systems and microservices.
Implement robust and maintainable code with clear and maintained documentation.
Deliver customer value in iterative fashion while working towards longer term systems to solve roadmap goals with increasing efficiency.
Communicate status and changes to the work they are responsible and accountable for, keep all stakeholders informed of changes and updates to original plan.
Implement test automation on all code implemented through unit testing and integration testing.
Working with internal and external teams to bring Ring technology to market
Maintenance and enhancement of software frameworks for development
Basic Qualifications
Bachelor's degree in Computer Science or related field.
3+ years working on production systems.
3+ years working with OO design/development principles.
3+ years working with RESTful architecture for web services.
3+ years in a variety of modern programming languages (Go, Java, Scala, Python, Ruby) and open-source technologies (Linux, Kafka, etc.).
Preferred Qualifications
Master's degree in Computer Science or related field.
Experience working with AWS services (CloudFormation, DynamoDB, CloudWatch).
Experience working with cloud software services and an understanding of design for scalability, performance and reliability.
Strong communication and interpersonal skills.
Knowledge of professional software engineering practices & best practices for full software development life cycle, including coding standards, code reviews, source control management, continuous deployments, testing and operation.
Excellence in technical communication with peers and remote teams, both technical and non-technical
A solid grounding in Computer Science fundamentals
Excellent verbal and written communication skills


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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate, computer and electronic product manufacturing and software development

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US