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Rhenus Logistics Jobs in Indiana (NOW HIRING)

Customer Service Representative

Plainfield, IN · On-site

$15.75 - $21.25/hr

Promote a safe, organized, and customer-focused work environment while demonstrating Rhenus values ... Experience supporting customers in a contract logistics or warehouse environment is considered a ...

Minimum 2 years of experience in customs brokerage, import/export compliance, Foreign Trade Zone (FTZ) operations, or international logistics. * Strong knowledge of U.S. Customs and Border Protection ...

Rhenus Logistics information

See Indiana salary details

$11

$19

$27

How much do rhenus logistics jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for rhenus logistics in Indiana is $19.16, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $21.25 per hour, depending on experience, location, and employer.

What is Rhenus Logistics?

Rhenus Logistics is a global logistics service provider that offers a wide range of supply chain solutions, including freight forwarding, warehousing, customs clearance, and distribution services. With a presence in more than 50 countries, Rhenus serves various industries such as automotive, healthcare, retail, and industrial goods. The company focuses on delivering tailored logistics solutions to meet the unique needs of its clients, utilizing advanced technology and a comprehensive global network. Rhenus Logistics is known for its reliability, efficiency, and commitment to customer satisfaction.

What are the key skills and qualifications needed to thrive as a logistics coordinator at Rhenus Logistics?

To thrive as a Logistics Coordinator at Rhenus Logistics, you need a strong understanding of supply chain management, inventory control, and shipment documentation, often supported by a degree in logistics or related fields. Familiarity with logistics management systems (LMS), ERP software, and international shipping regulations is typically required. Excellent organizational skills, attention to detail, and effective communication help you excel in managing multiple tasks and collaborating with global partners. These skills are vital for ensuring efficient operations, timely deliveries, and maintaining customer satisfaction in a fast-paced logistics environment.

What are the typical career advancement opportunities at Rhenus Logistics?

At Rhenus Logistics, employees often begin in entry-level roles such as warehouse operatives, logistics coordinators, or customer service representatives. With experience and strong performance, there are clear pathways to supervisory and management positions, including team leader, operations manager, or specialized areas like supply chain analysis and project management. The company values internal promotion and frequently offers training programs to help staff develop necessary skills for advancement. Collaboration across departments is encouraged, providing exposure to various logistics functions and further enhancing career growth prospects.

What is the difference between Rhenus Logistics vs Freight Coordinator?

AspectRhenus LogisticsFreight Coordinator
CredentialsLogistics certifications, supply chain knowledgeLogistics certifications, shipping regulations
Work EnvironmentWarehouses, transportation hubs, officesOffice-based, shipping and freight management
Employer & IndustryLogistics companies, freight providersShipping companies, freight forwarding firms

Both roles involve logistics and supply chain knowledge, often requiring similar certifications. Rhenus Logistics focuses on managing comprehensive logistics solutions, while Freight Coordinators primarily handle shipping schedules and documentation. They share work environments and are employed within the same industry, but their specific responsibilities differ slightly.

What does Rhenus Logistics do?

Rhenus Logistics is a global logistics company that provides transportation, warehousing, and supply chain management services. Employees in logistics roles may handle freight forwarding, inventory control, and use industry-standard tools to ensure efficient delivery and distribution of goods.

What cities in Indiana are hiring for Rhenus Logistics jobs?

Cities in Indiana with the most Rhenus Logistics job openings:

Infographic showing various Rhenus Logistics job openings in Indiana as of August 2026, with employment types broken down into 100% Full Time. Highlights an 92% In-person, and 8% Hybrid job distribution, with an average salary of $39,843 per year, or $19.2 per hour.

Customer Service Representative

Rhenus Group

Plainfield, IN • On-site

$15.75 - $21.25/hr

Full-time

Re-posted 29 days ago


Job description

What You Can Expect:
  • Serve as the primary point of contact for assigned customer accounts, providing timely, professional, and solutions-focused support.
  • Respond to customer inquiries promptly, communicate shipment or operational updates, and proactively manage customer expectations.
  • Coordinate closely with warehouse operations to resolve service issues, investigate discrepancies, and ensure customer requirements are met.
  • Take ownership of customer concerns through resolution, escalating issues to management when appropriate.
  • Track customer requests, value-added services, and operational activities while maintaining accurate documentation and shared records.
  • Coordinate weekly billing activities with the Finance team to ensure timely invoices, resolve billing discrepancies, and support the weekly billing cycle.
  • Assist with customer claims by gathering documentation, maintaining claim records, and supporting investigations alongside the operations team.
  • Prepare and maintain customer reports, KPI trackers, meeting minutes, contracts, and operational documentation using Microsoft Excel and shared file systems.
  • Participate in regular customer meetings and internal operational reviews, providing updates and supporting continuous improvement initiatives.
  • Maintain accurate customer information within warehouse management systems and internal databases.
  • Collaborate with cross-functional teams to ensure service expectations, contractual commitments, and customer deliverables are consistently achieved.
  • Promote a safe, organized, and customer-focused work environment while demonstrating Rhenus values in daily interactions.
  • Perform other duties and special projects as assigned.

What You Bring:
  • 2+ years of customer service, account coordination, or customer support experience within logistics, warehousing, distribution, manufacturing, or a related industry.
  • Bachelor's degree in Business, Supply Chain Management, or a related field is preferred, or an equivalent combination of education and relevant experience.
  • Experience supporting customers in a contract logistics or warehouse environment is considered a strong asset.
  • Excellent verbal and written communication skills with a strong customer service mindset.
  • Proficiency with Microsoft Office, particularly Excel and Outlook; experience preparing reports, maintaining spreadsheets, and managing customer documentation.
  • Experience using Warehouse Management Systems (WMS); Blue Yonder experience is considered a strong asset.
  • Strong organizational, multitasking, and time management skills, with the ability to prioritize competing demands.
  • Exceptional attention to detail with strong analytical and problem-solving abilities.
  • Ability to build positive working relationships with customers, warehouse operations, and internal stakeholders.
  • Professional, dependable, and accountable with the ability to thrive in a fast-paced environment.
  • Bilingual English/Spanish or English/German is considered a strong asset.
  • Ability to work on-site five days per week at our Plainfield, Indiana facility.