Rewards Manager Jobs in Alberta (NOW HIRING)

Who We Are lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in.

As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people. Job Summary The Assistant Manager, Guest Experience role is an essential part of the store leadership team, ensuring our team members and guests (i.e., customers) receive a quality experience in our stores every day

Assistant Managers, Guest Experience are responsible for leading from the floor to build, manage, and develop team members. Assistant Managers, Guest Experience create an environment and a team culture where people feel a deep sense of belonging and have the opportunity to grow. As a result, they ensure their team delivers outstanding guest experience in line with company values and directives.

Core Responsibilities of the Job Leadership and People Management Create and foster a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive, productive, and fun experience for all team members. Engage team members by helping them understand how their work supports the success of the store and of lululemon overall. Implement the Store Manager's People vision for the store and cascade to team members.

Support Store Manager in hiring and building a strong and diverse team that includes team members with various experiences, backgrounds, and skillsets to drive key results and performance. Support ongoing learning and development of team members consistently and equitably by providing direct feedback, coaching, mentoring, and continuous development check-ins. Lead performance management activities, including direct feedback and continuous check-ins, facilitating team acknowledgement and rewards, managing performance documentation, and addressing performance concerns.

Address employee concerns or issues, including knowing when to partner with internal support to take appropriate action. Guest Experience and Community Lead an exceptional guest (customer) experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching. Provide retail floor leadership to team members, including making in-the-moment decisions to maintain efficiency and effectiveness of retail floor coverage and operations.

Resolve guest feedback and address emergent issues, including guest escalations and urgent requests, helping to "make it right" for guests. Operations, Product, and Strategy Partner with other managers to review business data and metrics (e.g., profit and loss [P&L] statement) to inform planning processes (e.g., quarterly business review, sales planning, and hiring strategy). Maintain strategic product presentation/visual merchandising by ensuring product recovery, restock (e.g., pant wall, size store), destock, or minor visual merchandizing changes are accomplished

Open and close the store in accordance with the opening and closing procedures. Understand and adhere to people safety policies and procedures to maintain a safe work environment. Perform work in accordance with applicable policies, procedures, and laws or regulations.

Budget Responsibility Accountable for delegated aspects of controllable budget and labor hours People Management Leadership role directly responsible for subset of store employees as delegated by Store Manager What We Look For Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences Integrity: Behaves in an honest, fair, and ethical manner Leadership: Is able and desires to lead and inspire others; motivates, empowers, develops, and directs people as they work Guest Experience: Actively creates an inclusive, high-caliber experience and connection for every guest through team members Team Building: Creates and develops teams that maximize accomplishments; encourages unique contributions and different perspectives Decision Making/Problem Solving: Uses logic and reasoning to evaluate alternatives and make effective, timely decisions Strategic Thinking: Sets strategies that are aligned to vision and values of the company to achieve goals/vision/further the mission; considers the 'big picture' implications of decisions Change Management Leadership: Leads others through change processes and uncertainty Interactive Communication: Conveys information effectively and understands information shared while interacting with others Job Requirements Eligibility Must be legally authorized to work in the country in which the store is located Must have the ability to travel to assigned store with reliable transportation methods Schedule/Availability Work occurs on a variable schedule which could include early mornings, mornings, afternoons, evenings, late nights or overnights as well as weekends and holidays Experience 1 year people management experience 1 year leadership experience, including experience managing business operations and administration and managing projects or processes Job Assets (i.e., nice to have; not required) Education: High school diploma, GED, or equivalent Education: Bachelor's degree or equivalent Experience: 1 year retail or sales specific management experience Experience: 1 year recruiting, hiring, or training employees Work Context (e.g., environment, interactions, physical) Work occurs in an environment with bright lights and loud music Work is accomplished as part of a team and also independently Work may involve managing conflict or mediating problems between others or deescalating guest issues Work involves reaching out to meet and build relationships with strangers/new people, and to strengthen existing community partnerships Work is sometimes conducted on a computer or other technical devices, including to meet with others virtually Work involves moving through a store for most of a shift to help guests and accomplish work, but can also involve sitting for extended periods of time (i.e., more than 1 hour) Work may occasionally involve moving boxes weighing up to 30 lbs (13.6 kg) Compensation & Benefits Package Base Pay Range: $27.00 - $36.53/hour, subject to minimum wage in the location Target Bonus: 25% Total Target Base Pay Range: $33.75 - $45.66/hour lululemon's compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our offerings, employees in this position may be eligible for our competitive bonus program and equity offerings, subject to program eligibility requirements

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well.

Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth: Extended health and dental benefits, and mental health plans Paid time off Savings and retirement plan matching Generous employee discount Fitness & yoga classes Parenthood top-up Extensive catalog of development course offerings People networks, mentorship programs, and leadership series (to name a few) This role is for an existing vacancy. When a Pop-Up location first opens, the initial roles are considered new vacancies. Any future openings at that same location are classified as existing vacancies.

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice. Qui nous sommes lululemon est une entreprise innovante de vetements performants pour le yoga, la course a pied, l'entrainement et d'autres activites sportives.

En etablissant des standards eleves en matiere de tissus techniques et de design fonctionnel, nous creons des produits et des experiences qui aident les gens a bouger, a croitre, a tisser des liens et a se sentir bien. Nous devons notre succes a nos produits innovants, a l'importance que nous accordons a nos magasins, a notre engagement envers notre personnel et aux connexions incroyables que nous etablissons dans chaque communaute ou nous nous trouvons. En tant qu'entreprise, nous nous efforcons de creer un changement positif pour construire un avenir sain et prospere.

Cela consiste notamment a creer un environnement equitable, inclusif et axe sur la croissance de nos employes. Resume du poste Le gerant adjoint responsable de l'experience-invite joue un role primordial dans l'equipe de gestion du magasin : il s'assure que les membres de notre equipe et que nos invites (les clients) vivent une experience de qualite dans nos magasins chaque jour. Exercant son leadership en magasin, le gerant adjoint responsable de l'experience-invite assure l'integration, la gestion et le developpement des membres de l'equipe.

Le gerant adjoint responsable de l'experience-invite cree un environnement et une culture d'equipe ou le personnel eprouve un profond sentiment d'appartenance et beneficie d'occasions d'epanouissement. Ainsi, il veille a ce que son equipe offre une experience-invite exceptionnelle qui respecte les valeurs et les directives de l'entreprise. Principales responsabilites liees au poste Leadership et gestion du personnel Creer et favoriser un environnement d'equipe respectueux et inclusif en accueillant et en celebrant les differences afin de garantir une experience favorable, productive et amusante pour tous les membres de l'equipe.

Encourager les membres de l'equipe en les aidant a comprendre que leur travail contribue a la reussite du magasin et au succes de lululemon dans son ensemble. Concretiser la vision du gerant de magasin concernant le magasin et la transmettre en cascade aux membres de l'equipe. Assister le gerant de magasin pour les embauches et la consolidation d'une equipe forte et diversifiee qui inclut des membres aux experiences, aux antecedents et aux competences divers pour obtenir des resultats et un rendement cibles.

Favoriser l'apprentissage et le developpement continus de tous les membres de l'equipe du magasin de maniere coherente et equitable en fournissant une retroaction directe, l'accompagnement professionnel, le mentorat et des verifications continues du developpement. Diriger les activites de gestion du rendement, notamment en offrant une retroaction directe et en effectuant des verifications continues, en favorisant la reconnaissance et la recompense de membres de l'equipe, en gerant la documentation du rendement et en abordant les preoccupations relatives au rendement. Resoudre les problemes ou repondre aux preoccupations des employes, notamment en determinant le moment ou il convient de s'associer a l'equipe de soutien interne afin de prendre les mesures appropriees.

Experience-invite et communication Assurer une experience-invite exceptionnelle en magasin en evaluant le degre de connexion de l'invite et d'education sur le produit technique et en apportant du soutien aux membres de l'equipe dans le but de combler des lacunes en offrant de la retroaction et de l'accompagnement professionnel. Fournir un encadrement en magasin aux membres de l'equipe, notamment en prenant des decisions immediates pour maintenir l'efficacite et l'efficience des operations sur le plancher pour la vente au detail. Repondre aux retroactions des invites et regler les problemes naissants, y compris les procedures d'escalade des invites et les requetes urgentes, afin de les aider a obtenir satisfaction .

Activites, produits et strategies Collaborer avec d'autres gerants pour etudier les donnees et les mesures commerciales (p. ex., les etats des resultats) afin de fournir des informations sur les processus de planification (p. ex., la revision trimestrielle des affaires du magasin, la planification des ventes et la strategie d'embauche)

Maintenir la presentation strategique des produits en veillant a ce que la recuperation des produits, le restockage (p. ex., le mur des pantalons, la disponibilite des tailles), le destockage ou les modifications mineures du marchandisage visuel s'accomplissent. Ouvrir et fermer le magasin conformement aux procedures d'ouverture et de fermeture

Comprendre les politiques et procedures de securite du personnel et y adherer afin de maintenir un environnement de travail securitaire. Effectuer le travail conformement aux politiques, procedures et lois ou reglements applicables. Responsabilite en matiere de budget Assumer la responsabilite des aspects delegues du budget controlable et des heures de la main-d'uvre.

Gestion du personnel Assumer le role de leadership directement responsable d'un sous-groupe d'employes de magasin tel que delegue par le gerant de magasin. Nos besoins Inclusion et diversite : Cree/soutient un environnement inclusif qui valorise/celebre les differences. Integrite: Se comporte de maniere honnete, equitable et ethique.

Leadership : A la capacite et le desir de diriger et d'inspirer les autres; motive, responsabilise, developpe et dirige les personnes dans leur travail. Experience-invite : Cree activement une experience inclusive et de grande qualite et une connexion pour chaque invite en s'appuyant sur les membres de l'equipe. Consolidation d'equipe : Cree et developpe des equipes qui maximisent les accomplissements; encourage les contributions uniques et les perspectives differentes Prise de decisions/resolution de problemes : Utilise la logique et le raisonnement pour evaluer les solutions de rechange et prendre des decisions judicieuses en temps opportun Pensee strategique : Etablit des strategies qui s'alignent avec la vision et les valeurs de l'entreprise pour atteindre les buts/la vision et/ou soutenir la mission; evalue les implications de ses decisions grace a une vue d'ensemble Leadership en matiere de gestion du changement : Dirige les autres dans le processus de changement et l'incertitude qui y est liee.

Communication interactive : Transmet l'information efficacement et comprend l'information partagee tout en interagissant avec d'autres personnes. Exigences du post...