Revenue Collection Jobs in California (NOW HIRING)

Salary : $58,044.00 - $85,476.00 Annually
Location : City Hall, 1110 West Capitol Ave, West Sacramento, CA
Job Type: Regular Full Time
Job Number: 2026-00067
Department: FINANCE
Division: FINANCE/REVENUE
Opening Date: 07/17/2026
Closing Date: 7/31/2026 11:59 PM Pacific
Bargaining Unit: LOCAL 39
Max Number of Applicants: 100
This recruitment will be used to fill one (1) vacancy in the Revenue Collection/Utility Billing division. The vacancy will serve as a customer service representative handling transactions with the public including cash handling, utility billing, processing payments and invoices, issuing parking permits, and answering phones.
The Accounting Technician assigned to the Revenue Collection/Utility Billing Division plays a key role in providing excellent customer service to internal and external customers alike. This position is responsible for a variety of financial and customer service functions, including utility billing, payment processing, cash handling, invoice processing, issuing parking permits, and responding to customer inquiries in person and by phone. The ideal candidate is detail-oriented, organized, and committed to delivering accurate, efficient, and courteous service. As this role requires a high level of customer service both by phone and in person, a minimum of one year of experience providing customer service to members of the public is preferred. Experience in utility billing and Excel is a plus.
DEFINITION: The Accounting Technician performs customer service activities and account entry and record keeping work in the maintenance of city financial accounts and records and assists in the preparation of financial reports and analyses.
SUPERVISION RECEIVED AND EXERCISED: Receives direct and general supervision from the Department Head and/or his/her designee. No direct supervision of staff is exercised.
CLASS CHARACTERISTICS: The Accounting Technician I is the entry level classification within the Accounting Technician career series. An Accounting Technician I is expected to perform routine statistical, financial and customer service tasks while learning more complex and difficult account entry and record keeping work. Upon satisfactory completion of one (1) year of training and meeting the education requirement, the Accounting Technician I will be appointed to the Accounting Technician II. Satisfactory performance means an overall "satisfactory" rating or higher on the performance evaluation during the last evaluation period.
The Accounting Technician II is the journey level in the Accounting Technician series and is responsible for general ledger maintenance and management of accounts payable/receivable systems. Upon recommendation of the Department Head and approval by the City Manager or his/her designee, an Accounting Technician II may advance to the Accounting Technician III classification after he/she has performed the full range of duties of an Accounting Technician II for two (2) years, has demonstrated the abilities and competencies necessary to perform the full range of Accounting Technician III duties and has attained the minimum qualifications for Accounting Technician III position.
The Accounting Technician III is the advanced level and is responsible primarily for planning, directing, reviewing and participating in the work of other engaged in Accounting Technician activities.
EXAMPLES OF ESSENTIAL FUNCTIONS: (Illustrative Only): Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

• Performs routine statistical, financial and customer service tasks.
• Serves as customer service representative handling transactions with the public such as processing payments, issuing permits, and answering the telephone.
• Learns and becomes proficient in compiling financial data.
• Learns and becomes proficient in preparing financial reports and analyses.
• Performs difficult account record keeping and billing work, including the maintenance of journals, general and subsidiary legers, and the operation of computer equipment.
• Prepares a wide variety of journal actions dealing with accounts payable and receivable, fund transfers, services, corrections and other matters.
• Prepares claims for reimbursements from Federal and State agencies for various programs.
• Assists in the establishment and maintenance of records of contracts, insurance, and inventories.
• Participates in the processing of accounts receivable and payable.
• Assists in the compilation of the city budget and in the development of revenue and expenditure projections.
• Performs a variety of special projects dealing with accounting and budgeting activities.
• Makes bank deposits.
• Backs up clerical staff.
• Assists other accounting or clerical staff in the performance of their functions.

EDUCATION AND EXPERIENCE: Any combination of training and experience which would provide the required knowledge and skill. A typical way to obtain the required knowledge and skill would be:
Education: Accounting Technician I: High school diploma or equivalent. Accounting Technician II/III: High school diploma or equivalent plus college level coursework in accounting.
Experience: Accounting Technician I: None required. Accounting Technician II: One (1) year of responsible experience in statistical, fiscal, or non-routine account entry and record keeping work.
Accounting Technician III: Two (2) years of responsible experience in statistical, fiscal, or non-routine account entry and record keeping work, at least one (1) year of which included the indirect supervision of other engaged in accounting office work or one (1) year of experience equivalent to an Accounting Technician II.
LICENSES AND CERTIFICATES: If required to drive, possession and maintenance of a California driver's license.
WORKING CONDITIONS: Pass a screening process to become bonded. May be required to attend off-site meetings.
PHYSICAL DEMANDS: Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter and retrieve data using a computer keyboard, typewriter keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push and pull drawers open and closed to retrieve and file information. Positions in this classification occasionally lift and carry reports and records that typically weigh less than 20 pounds.
ENVIRONMENTAL ELEMENTS: Employees work in an office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing department guidelines, policies and procedures.
An applicant who qualifies for veterans' preference and successfully places on an eligibility list for initial entrance into employment with the city shall be advanced one rank on the final eligibility list. Where there are five (5) or less qualified applicants, no veterans' preference shall apply and all applicants shall be placed on the certification list forwarded to the departments for hiring consideration. The exercise of veterans' preference shall be exhausted upon appointment to a regular position from an eligibility list.
An official City of West Sacramento application form must be filled out, in its entirety. It is the applicant's responsibility to explain their qualifications fully and clearly. In addition, applicants must submit a resume and complete the required supplemental questionnaire (if applicable). Incomplete information on the application, resume and/or supplemental questionnaire may be cause for disqualification. Application packages will be reviewed and screened for qualifications. Additional screening criteria will be developed based on the supplemental questionnaire (if applicable).
Join the City of West Sacramento and unlock a world of exceptional benefits! We invite you to explore our comprehensive benefits package, tailored to support your well-being and professional growth. Click the link below to access a detailed summary of the rich benefits offered for your desired position. At the City of West Sacramento, we go above and beyond to show our appreciation for our dedicated employees.
Our benefits package includes not just the essentials, but also unique perks that set us apart. Enjoy the peace of mind that comes with pet insurance for your furry family members. Stay fit and healthy with our discounted gym memberships. Take advantage of our voluntary benefits that allow you to customize your coverage to fit your lifestyle. And when life gets challenging, our Employee Assistance Program (EAP) through Concern is here to support you with confidential counseling, work-life resources, and 24/7 support for personal and professional matters.
By joining our team, you're not just starting a job - you're embarking on a rewarding career path in a supportive and inclusive environment. Our comprehensive benefits package reflects our commitment to attracting and retaining top talent. Experience the difference of working for an employer who truly values your contributions and well-being. Discover why the City of West Sacramento is the ideal place to grow your career and enrich your life. Click below to learn more about the benefits waiting for you!
01
To be considered for the position, all candidates are required to fully complete and submit the required supplemental questionnaire and application. An incomplete application or supplemental questionnaire will be grounds for rejection and cannot be revised after submission. Resumes may be attached but applications with "see resume" will be considered incomplete. The answers to the questions below will be evaluated along with the information provided in your employment application. Therefore, your answers must be consistent with your employment application information (especially in the "education" and "work experience" sections), must be unambiguous, and must contain sufficient but concise detail and organization to facilitate the screening process.All statements made on the application are subject to investigation and verification, including the use of copying and pasting answers verbatim from Artificial Intelligence (A/I) programs such as Chat GPT or Google Gemini. False statements may be cause for disqualification, or discharge from employment.By checking "yes," I certify that I understand and have followed the application instructions.

• Yes
• No

02
Please indicate your highest level of education completed.

• No High School Diploma or GED equivalent
• High School Diploma or GED equivalent
• Some College
• AA Degree
• Bachelors Degree or higher

03
How many years experience do you have performing clerical accounting duties such as preparing, maintaining and processing accounting records, financial transactions and/or utility billing?

• Less than 1 year experience
• 1-2 years experience
• 2-3 years experience
• 3 or more years experience

04
Please describe your experience in cash handling and deposit preparation. (If no experience, type N/A)
05
Please describe your experience providing excellent customer service over the phone and in-person. (If no experience, type N/A)
06
Please describe your experience with utility billing. (If no experience, type N/A)
07
I certify that the statements made in this Supplemental Questionnaire are true, complete, and correct to the best of my knowledge and are made in good faith by me. I understand that any misrepresentation and/or falsification of my answers may result in my application being ineligible for this recruitment process.

• Yes
• No

Required Question