Returns Specialist Jobs (NOW HIRING)

Would you like to join a fast-growing company recognized as one of the Star Tribune's Top Workplaces in 2023 - 2026, and honored by USA Today as a Top Workplace in both 2024 - 2026?
DC Group Inc., headquartered in Minneapolis, MN provides mission-critical support to some of the most recognized companies throughout the United States and Canada. Operations include support for Fortune 500 companies, government facilities, critical infrastructure, and of course, our namesake Data Centers. As a preferred vendor for some of the world's premiere property management companies, our exponential growth in the critical power industry shows no sign of slowing down. Focusing on innovation, superior service, and cutting-edge proprietary software solutions has given us a reputation that sets us apart, fuels our growth, and makes us an exciting team to grow with!
**This Inventory Returns Specialist position will be located at our headquarters' warehouse in Minneapolis, MN**
We are seeking an organized and detail-oriented Inventory Returns Specialist to manage the processing of inventory returned from customer jobs. This position will be responsible for inspecting and documenting returned materials, updating inventory records, and identifying discrepancies. This role will work closely with multiple departments to ensure inventory is accurately accounted for and available when needed.
Requirements:
• Strong attention to detail and organizational skills.
• Comfortable working with computers and inventory management systems.
• Ability to follow detailed teardown, inspection, and repackaging procedures.
• Strong communication and follow-up skills.
• Ability to work independently while collaborating with multiple departments.
• Proficient in Microsoft Office Suite.
• Background check required.
Key Duties:
• Receive, inspect, and process inventory returned from customer jobs.
• Identify and document returned parts, quantities, shortages, incorrect items, and damaged materials.
• Update the inventory management system to accurately reflect returned inventory and discrepancies.
• Tear down old assembly units following established procedures.
• Properly inspect, label, and repackage reusable components for future use.
• Communicate with Account Managers and Field Engineers to resolve missing, incorrect, or damaged inventory from completed jobs.
• Serve as the primary point of contact for site-specific returned inventory needed by the testing team.
• Maintain an organized returns area.
• Assist with inventory cycle counts, and other warehouse responsibilities as needed.
• Identify recurring return issues and recommend process improvements to increase accuracy.
• Perform additional tasks and duties that may pertain to the warehouse.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions, in accordance with the Americans with Disabilities Act (ADA).
• Lifting/Carrying: Regularly required to lift, carry, push, and/or pull materials and equipment weighing a minimum of 50 pounds unassisted, using proper body mechanics and safety techniques.
• Standing/Walking: Frequently required to stand and walk for extended periods, including on concrete or warehouse flooring, for up to the duration of a full shift.
• Environmental Conditions: May be exposed to variable temperatures (e.g., warehouse, loading dock, or cold storage areas), dust, and moderate noise levels typical of an inventory/warehouse environment.
• Work Pace: Ability to maintain a consistent, safe work pace to meet productivity and safety standards during scheduled shifts.
Employee Benefits and Pay Including:
We believe in taking care of our team-both at work and beyond. Our benefits package includes:
• Hourly rate of $18-$20 based on experience
• Paid time off and 7 company holidays to recharge and reset
• Comprehensive medical, dental, and vision plans
• 401(k) with employer match to support your future
• Health Savings Account (HSA) to help manage healthcare costs
• Financial protection with company-paid disability, life, and AD&D insurance
• Additional peace of mind with optional benefits like pet insurance, critical illness, accident coverage, identity protection, and legal services
This company does not discriminate in employment or the provision of service on the basis of race, color, religion or creed, gender, sex (including pregnancy), national origin or ancestry, ethnicity, citizenship status, genetic information, military or veteran status, age, physical or mental disability, or any other classification protected by applicable local, state, or federal laws.
This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination.
Skills & Requirements Qualifications