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Returns Manager Jobs in Connecticut (NOW HIRING)

Customer Service Manager

Milford, CT · On-site

$16.95 - $17.95/hr

Responsibilities: * Perform duties as front-end manager * Assist customers with returns * Manage registers * Assist customers as needed * Provide excellent customer service Starting part-time and ...

Partnership Tax Manager - International

Stamford, CT · On-site +1

$73K - $244K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Industry/Sector Not Applicable Specialism IFS - Finance Management Level Manager & Summary At PwC ... You will review and analyse financial data, prepare and file tax returns, and assist businesses in ...

Partnership Tax Manager - International

Hartford, CT · On-site +1

$73K - $244K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Industry/Sector Not Applicable Specialism IFS - Finance Management Level Manager & Summary At PwC ... You will review and analyse financial data, prepare and file tax returns, and assist businesses in ...

As the Returns Bay Clerk, you are responsible for, but not limited to, the accurate processing of ... manages the proper charges of e-jacks for daily use * Maintains all established productivity ...

As the Returns Bay Clerk, you are responsible for, but not limited to, the accurate processing of ... manages the proper charges of e-jacks for daily use * Maintains all established productivity ...

Branch Manager

Brookfield, CT · On-site

  • Medical

  • Dental

  • Retirement

  • PTO

Maintain proper inventory levels, authorize standard returns, manage branch scheduling, and ensure the showroom is pristine and welcoming. * Safety & Maintenance: Ensure the highest standards of ...

Hair Stylist

Norwich, CT · On-site

$28 - $40/hr

  • Medical

  • Retirement

  • PTO

What do we give in return? * Manager training to grow your team and the salon. * Retail Bonus/Productivity Bonus. * Flexible Schedule. * Paid Vacation. * Incentives and recognition for a job well ...

Hair Stylist

Avon, CT · On-site

$30 - $45/hr

  • Medical

  • Retirement

  • PTO

What do we give in return? * Manager training to grow your team and the salon. * Retail Bonus / Productivity Bonus. * Flexible Schedule. * Paid Vacation. * Incentives and recognition for a job well ...

Cosmetologist

Avon, CT · On-site

$30 - $45/hr

  • Medical

  • Retirement

  • PTO

What do we give in return? * Manager training to grow your team and the salon. * Retail Bonus / Productivity Bonus. * Flexible Schedule. * Paid Vacation. * Incentives and recognition for a job well ...

Tax Manager

Greenwich, CT · On-site

$124K - $163K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

S. federal tax return, including GILTI, FDII, and Subpart F analysis and computations. * Provide ... Strong project management skills, with the ability to manage multiple priorities and deadlines in a ...

Tax Manager

Greenwich, CT · On-site

$100 - $140/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

S. federal tax return, including GILTI, FDII, and Subpart F analysis and computations. * Provide ... Strong project management skills, with the ability to manage multiple priorities and deadlines in a ...

Automotive Parts Manager

Milford, CT

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Processed manufacturer warranty claims , warranty parts returns, core returns, and aged inventory ... Managed parts core inventory and ensured timely processing and reconciliation of all core returns ...

Automotive Parts Manager

Milford, CT

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Processed manufacturer warranty claims , warranty parts returns, core returns, and aged inventory ... Managed parts core inventory and ensured timely processing and reconciliation of all core returns ...

Automotive Parts Manager

Milford, CT · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Processed manufacturer warranty claims , warranty parts returns, core returns, and aged inventory ... Managed parts core inventory and ensured timely processing and reconciliation of all core returns ...

Automotive Parts Manager

Milford, CT · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Processed manufacturer warranty claims , warranty parts returns, core returns, and aged inventory ... Managed parts core inventory and ensured timely processing and reconciliation of all core returns ...

$105K/yr

You will manage client relationships, review complex tax returns, ensure regulatory compliance, and support the development of junior team members. * Manage a portfolio of personal tax clients ...

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Returns Manager information

What are some common challenges faced by returns managers and how can they effectively address them?

Returns Managers often face challenges such as handling high volumes of returned merchandise, ensuring accurate processing, and minimizing costs associated with returns. Effective communication with warehouse staff, customer service teams, and suppliers is essential to streamline the reverse logistics process. Implementing clear return policies and leveraging technology for tracking and analysis can help identify trends, reduce errors, and improve overall efficiency. Continual process improvement and collaboration with cross-functional teams are key to overcoming these challenges and maintaining customer satisfaction.

What is a returns manager?

Returns Managers are professionals responsible for overseeing the process of product returns within a company. They coordinate the receipt, inspection, and disposition of returned goods, ensuring that company policies and customer satisfaction standards are met. Returns Managers work closely with logistics, customer service, and warehouse teams to streamline returns procedures, minimize losses, and improve the overall returns experience. Their role is vital in maintaining inventory accuracy and reducing the financial impact of product returns.

What is the difference between Returns Manager vs Customer Service Representative?

Returns ManagerCustomer Service Representative
Typically requires experience in logistics, inventory management, and sometimes certifications in supply chain or retail management.Usually requires strong communication skills, basic computer skills, and customer service experience.
Works mainly in retail, e-commerce, or logistics environments managing return processes and policies.Works across various industries, handling customer inquiries, complaints, and support via phone, email, or chat.
Focuses on overseeing return operations, policy enforcement, and team management.Focuses on assisting customers, resolving issues, and providing product or service information.

While both roles involve customer interaction, the Returns Manager handles the strategic and operational aspects of product returns, often requiring industry-specific knowledge, whereas the Customer Service Representative provides direct support to customers across a broader range of issues.

What are the key skills and qualifications needed to thrive as a returns manager?

To thrive as a Returns Manager, you need expertise in supply chain management, inventory control, and data analysis, often supported by a bachelor’s degree in business or logistics. Familiarity with warehouse management systems (WMS), ERP software, and return authorization tools is typically required. Strong problem-solving abilities, leadership, and effective communication are essential soft skills for managing teams and resolving customer issues. These skills ensure efficient, cost-effective return processes and uphold customer satisfaction in a highly competitive marketplace.
What are the most commonly searched types of Returns jobs in Connecticut? The most popular types of Returns jobs in Connecticut are:
What are popular job titles related to Returns Manager jobs in Connecticut? For Returns Manager jobs in Connecticut, the most frequently searched job titles are:
What cities in Connecticut are hiring for Returns Manager jobs? Cities in Connecticut with the most Returns Manager job openings:
Infographic showing various Returns Manager job openings in Connecticut as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Customer Service Manager

Hobby Lobby Careers

Milford, CT • On-site

$16.95 - $17.95/hr

Other

Re-posted 19 days ago


Hobby Lobby rating

6.2

Company rating: 6.2 out of 10

Based on 882 frontline employees who took The Breakroom Quiz

20th of 39 rated national retailers


Job description

New opportunity available for a Customer Service Manager.
The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY.
Responsibilities:

  • Perform duties as front-end manager
  • Assist customers with returns
  • Manage registers
  • Assist customers as needed
  • Provide excellent customer service

Starting part-time and seasonal range - $16.95 - $17.95 per hour


What Hobby Lobby employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Hobby Lobby logo

About Hobby Lobby

Sourced by ZipRecruiter

Hobby Lobby is Primarily an Arts and Crafts store but also includes Hobbies, Picture framing, Jewelry making, Fabrics, Floral and Wedding supplies, Cards and Party ware, Baskets, Wearable art, Home decor and Holiday Merchandise. Corporate headquarters include over 12 million square feet of manufacturing, distribution and an office complex in Oklahoma City. What began as a $600 start up, Continues to grow and expand enabling customers across the Nation to Live a Creative Life.

Industry

Retail and manufacturing

Company size

10,000+ Employees

Headquarters location

Oklahoma City, OK, US