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Return Manager Jobs in Minnesota (NOW HIRING)

DSB Rock Island

Senior Tax Associate

Mendota Heights, MN · On-site

$70K - $90K/yr

Review complex individual, partnership, S-corporation, C-corporation, and multi-state tax returns * Manage client engagements, ensuring quality, timelines, risk management, and profitability

DSB Rock Island

Senior Tax Associate

Saint Paul, MN · On-site

$70K - $90K/yr

Review complex individual, partnership, S-corporation, C-corporation, and multi-state tax returns * Manage client engagements, ensuring quality, timelines, risk management, and profitability

DSB Rock Island

Senior Tax Associate

Mendota Heights, MN · On-site

$70K - $90K/yr

Review complex individual, partnership, S-corporation, C-corporation, and multi-state tax returns * Manage client engagements, ensuring quality, timelines, risk management, and profitability

Doyle Lock Supply, Inc.

Returns Clerk

Minneapolis, MN · On-site

$20 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Monitor vendor return credits and audit the ongoing process. * Maintains a safe, clean working environment. * Performs other related duties as assigned by management. REQUIREMENTS: * Intermediate ...

2nd Swing Golf

Returns Associate

Eden Prairie, MN · On-site

$16 - $18/hr

As a Returns Associate you will be primarily responsible for expeditiously processing customer ... Manage inventory intake and re-onboarding of items. * Identify condition changes and applicable ...

2nd Swing Golf

Returns Associate

Eden Prairie, MN · On-site

$16 - $18/hr

As a Returns Associate you will be primarily responsible for expeditiously processing customer ... Manage inventory intake and re-onboarding of items. * Identify condition changes and applicable ...

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Return Manager information

What are the key skills and qualifications needed to thrive as a return manager?

To thrive as a Return Manager, you need strong analytical abilities, inventory management knowledge, and experience in supply chain or logistics, often supported by a relevant degree or equivalent experience. Familiarity with warehouse management systems (WMS), enterprise resource planning (ERP) software, and returns processing tools is typically required. Excellent problem-solving, communication, and customer service skills help you efficiently resolve return issues and coordinate with multiple departments. These skills ensure streamlined return processes, cost control, and high customer satisfaction in a dynamic retail or logistics environment.

What are some common challenges faced by a return manager, and how can they be addressed?

A Return Manager often deals with the complexities of managing high volumes of returned merchandise, ensuring compliance with company policies, and minimizing financial losses. One common challenge is efficiently processing returns while maintaining customer satisfaction, which requires strong organizational skills and clear communication with both customers and internal teams. Addressing these challenges typically involves streamlining return processes, leveraging technology for tracking, and collaborating closely with warehouse, customer service, and inventory departments. Building strong relationships across teams and continuously analyzing return data for trends can also help in proactively reducing return rates.

What is a return manager?

Return Managers are professionals responsible for overseeing the process of product returns within a company, often within retail, e-commerce, or supply chain sectors. They manage return policies, handle customer inquiries about returns, and coordinate logistics to ensure returned products are processed efficiently and in compliance with company guidelines. Their role typically includes analyzing return data to minimize losses, improve customer satisfaction, and streamline reverse logistics operations. Return Managers also collaborate with customer service, warehouse, and inventory teams to create and implement effective return strategies.

What is the difference between Return Manager vs Customer Service Representative?

Return ManagerCustomer Service Representative
Oversees return processes, manages return policies, and supervises return staffHandles customer inquiries, resolves issues, and provides product information
Requires knowledge of return procedures, inventory management, and company policiesRequires strong communication skills, problem-solving, and product knowledge
Work environment often includes warehouses, retail stores, or officesPrimarily works in retail stores, call centers, or online support channels
Commonly employed in retail, e-commerce, and logistics industriesEmployed across various industries including retail, telecommunications, and services

The main difference between a Return Manager and a Customer Service Representative is that the Return Manager focuses on managing the entire return process and policies, while the Customer Service Representative handles direct customer interactions and issue resolution. Both roles require strong communication skills, but the Return Manager typically has more responsibilities related to operations and policy enforcement.

What are the most commonly searched types of Return jobs in Minnesota? The most popular types of Return jobs in Minnesota are:
What are popular job titles related to Return Manager jobs in Minnesota? For Return Manager jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Return Manager jobs in Minnesota look for? The top searched job categories for Return Manager jobs in Minnesota are:
What cities in Minnesota are hiring for Return Manager jobs? Cities in Minnesota with the most Return Manager job openings:
Return Manager jobs near you
Infographic showing various Return Manager job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 88% Full Time, 10% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Customer Service Return Agent (Minneapolis Airport)

Sixt

Minneapolis, MN • On-site

$21.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

Job description

Company Description
Job Description
Ready to elevate your customer service game? At SIXT, you'll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and an hourly pay of $21.25.
YOUR ROLE AT SIXT
  • You welcome all customers upon arrival, delivering a friendly and professional return experience that leaves a lasting impression
  • You inspect rental vehicles for damage, fuel levels, and mileage, discreetly handling findings and directing issues to the appropriate channels
  • You complete return transactions accurately and advise customers on final rental charges, ensuring a clear and customer-focused process
  • You promote additional SIXT products and services where applicable, turning every return into a brand experience
  • You identify and tag vehicles for maintenance and ensure they are moved to the correct location
  • You work in various weather conditions and are willing to take on additional tasks to support business needs
YOUR SKILLS MATTER
  • Education & Experience You have a high school diploma or GED, at least 1 year of customer service experience, and ideally a background in sales, service, or hospitality
  • Licenses & Authorization You are at least 18 years old, hold a valid driver's license with a clean driving record, and are authorized to work in the United States without requiring sponsorship
  • Computer Skills You possess basic computer navigation skills and are familiar with Microsoft Office applications
  • Work Hours & Travel You can work 40 hours per week, including day or evening shifts, and are open to travel (5-10%), some of which may be by airplane
  • Uniform & Language You are willing to wear a company uniform and speaking other languages is a plus
WHAT WE OFFER
  • Comprehensive Benefits Package Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future
  • Paid Time Off & Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays
  • Employee Assistance Program Access support whenever needed through our Employee Assistance Program
  • Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees
  • Uniform & Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance

Qualifications
Additional Information
About us:
We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!

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