To thrive in a role supporting CalPERS (California Public Employees’ Retirement System), candidates need strong analytical abilities, attention to detail, and knowledge of pension systems, typically supported by a degree in finance, business, or a related field. Familiarity with pension administration software, database management systems, and occasionally actuarial or financial modeling tools is advantageous. Strong communication, customer service, and problem-solving skills help in assisting members and collaborating within cross-functional teams. These skills are crucial for accurately managing retirement benefits, maintaining compliance, and ensuring client satisfaction.