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Ohioliving

It's fun to work in a company where people truly BELIEVE in what they're doing! Full-time, part-time, and PRN available!! Our intention is to haveemployees who are passionate about making their ...

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$31.5K

$62.7K

$100K

How much do retirement community jobs pay per year?

As of Jul 7, 2026, the average yearly pay for retirement community in the United States is $62,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,000.00 and $66,000.00 per year, depending on experience, location, and employer.

What is a retirement community?

A retirement community is a residential complex designed specifically for older adults, typically aged 55 and above, who are generally able to care for themselves. These communities offer independent living arrangements and may also provide amenities such as dining, social activities, transportation, and housekeeping services. Some retirement communities also offer additional care options like assisted living or skilled nursing for residents who need more support. The goal is to provide a safe, comfortable, and engaging environment that promotes an active and social lifestyle for retirees.

What are some common challenges faced by staff working in a retirement community, and how can they be addressed?

Staff in retirement communities often encounter challenges such as balancing the diverse needs of residents, managing emotional situations, and maintaining effective communication with families. Adapting to different levels of care and supporting residents' independence while ensuring safety can require strong interpersonal and problem-solving skills. Regular training, teamwork, and open communication channels with both residents and their families help staff navigate these challenges and create a positive, supportive environment.

What are the key skills and qualifications needed to thrive as a Retirement Community Manager, and why are they important?

To thrive as a Retirement Community Manager, you need expertise in facility management, healthcare regulations, budgeting, and a background in hospitality or healthcare administration, often supported by a degree or relevant certification. Familiarity with property management software, compliance systems, and health and safety protocols is crucial. Exceptional interpersonal skills, empathy, and problem-solving abilities help foster a positive living environment and address resident concerns effectively. These skills ensure the community operates smoothly, meets regulatory standards, and delivers a high quality of life for residents.

What is the difference between Retirement Community vs Caregiver?

AspectRetirement CommunityCaregiver
Required CredentialsMinimal formal education; certifications like Assisted Living Certification may be preferredCPR, First Aid, and sometimes Certified Nursing Assistant (CNA) certification
Work EnvironmentResidential facilities for seniors, communal living spacesPrivate homes, assisted living facilities, or healthcare settings
Employer & Industry UsageSenior living communities, retirement homesHome care agencies, healthcare providers, assisted living facilities

While both roles serve seniors, a Retirement Community provides a living environment with amenities and social activities, whereas a Caregiver offers personalized assistance with daily tasks, often working in private homes or healthcare settings. Understanding these differences helps in choosing the right career path or service for seniors.

More about Retirement Community jobs
What cities are hiring for Retirement Community jobs? Cities with the most Retirement Community job openings:
What states have the most Retirement Community jobs? States with the most job openings for Retirement Community jobs include:
Retirement Community jobs near you
Infographic showing various Retirement Community job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $62,680 per year, or $30.1 per hour.
Saratoga Retirement Community - Resident Services Director

Saratoga Retirement Community - Resident Services Director

Transforming Age

Saratoga, CA • On-site

$120K - $140K/yr

Full-time

Medical, Life, Retirement

Re-posted 12 days ago

Job description

Location:
Saratoga Retirement Community14500 Fruitvale Ave Building 3000Saratoga CA 95070
Join Our Upscale Retirement Community in Saratoga!
Become a valued part of our vibrant, 5-star, 94-bed Skilled Nursing Facility at Saratoga Retirement Community. We are currently seeking dedicated and compassionate team members to join our supportive and dynamic community!
At Saratoga Retirement Community, we prioritize the well-being of both our residents and staff. We foster a culture of compassion, professional growth, and mutual respect-because when you thrive, so do those in your care!
This position pays $120,000 - $140,000 DOE and offers fantastic benefits and an incredible culture. We look forward to speaking with you about this exciting opportunity!
The Resident Services Director is responsible for leading resident-facing operational coordination with a primary focus on compliance, resident safety, emergency escalation, and appropriate level-of-care transitions. This includes serving as the designated operational coordination contact when Independent Living residents report clinical concerns, urgent needs, emergency concerns, or changes in condition that may require review, intervention, or transition to a higher level of care.
Our Residenet Service Director:
  • Ensures resident concerns, changes in condition, safety risks, and service limitations are addressed through the appropriate channels.
  • Coordinate across departments to resolve resident issues efficiently and professionally.
  • Support respectful, clear, and compassionate communication while maintaining appropriate boundaries, regulatory awareness, and alignment with community policy and Executive Director.
  • Leads operational coordination for residents whose needs may exceed the services available in their current setting, with particular focus on Independent Living residents who may require Assisted Living, Memory Care, Skilled Nursing, outside services, hospitalization, rehabilitation, or other placement options.
  • Coordinates with Health Services, Assisted Living, Memory Care, Skilled Nursing, and other departments to support timely, safe, and compliant resident transitions.
  • Escalates any necessary matters to the Executive Director and appropriate department leaders in a timely manner.
  • Serves as a central operational coordination point for resident-related matters that involve multiple departments or require structured follow-up.
  • Serves as a professional point of contact for assigned resident and family concerns requiring operational coordination, follow-up, or multi-department response.
  • Oversees the daily operation of the Front Desk/Command Center as the central communication and operational hub of the campus.
  • Supervises Front Desk staff to ensure professional service, consistent coverage, timely. response, and adherence to established procedures.
  • Oversees transportation services for residents in accordance with community policy, resident needs, safety expectations, and operational priorities.
  • Oversees assigned Activities and Life Enrichment programming to support resident wellness, engagement, socialization, and quality of life.
  • Maintains oversight of assigned resident records, required documentation, trackers, and compliance follow-up processes.
  • Supports the MIssion, Vision, and Values of the Community and Transforming Age's Culture of Excellence in all areas of responsibility.
  • Performs other duties as assigned.

What you need to succeed:
  • High School diploma or equivalent - Bachelor's degree in healthcare administration, social work, gerontology, business administration, human services, hospitality management, or related field preferred.
  • Minimum of three to five years of experience in senior living, healthcare, resident services, social services, case management, hospitality operations, or related field preferred.
  • Experience in a continuing care retirement community, life plan community, assisted living, memory care, skilled nursing, or similar healthcare setting strongly preferred.
  • Experience coordinating resident transitions, family meetings, care conferences, interdisciplinary processes, compliance follow-up, resident records, or emergency escalation preferred.
  • Supervisory or team leadership experience preferred.
  • RCFE knowledge, RCFE certification, or willingness to obtain RCFE certification preferred if required by the community.
  • Strong understanding of senior living operations, including Independent Living, Assisted Living, Memory Care, Skilled Nursing, resident services, and resident transitions.
  • Working knowledge of resident rights, service limitations, regulatory sensitivity, documentation expectations, emergency escalation, and level-of-care coordination.
  • Ability to recognize when a resident concern requires escalation to Health Services, Assisted Living, Memory Care, Skilled Nursing, Social Services, Emergency Medical Services, Administration, or another department leader.
  • Strong judgment and ability to distinguish between operational coordination, clinical decision-making, regulatory determination, family communication, social work needs, and hospitality/concierge requests.
  • Assertive, professional, and solution-focused leadership style with the ability to move difficult processes forward despite resistance or conflict.
  • Excellent problem-solving, organization, prioritization, tracking, and follow-through skills.
  • Excellent verbal and written communication skills, including documentation, resident/family communication, staff direction, and leadership reporting.
  • Ability to manage multiple priorities, sensitive resident issues, urgent concerns, and competing deadlines without losing follow-through.
  • Ability to work effectively with residents, families, department directors, frontline staff, vendors, hospitals, rehab centers, outside providers, and executive leadership.
  • Ability to maintain confidentiality, professionalism, composure, and discretion in difficult or emotionally charged situations.
  • Ability to build trust while maintaining appropriate role boundaries and community

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