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Retention Associate Jobs in McComb, MS (NOW HIRING)

... associates are trained on Logistics and company policies standards and procedures monitoring ... Attracts and retains the best talent empowers and develops talent and recognizes others ...

... associates are trained on Logistics and company policies standards and procedures monitoring ... Attracts and retains the best talent empowers and develops talent and recognizes others ...

... associates are trained on Logistics and company policies standards and procedures monitoring ... Attracts and retains the best talent empowers and develops talent and recognizes others ...

... associates are trained on Logistics and company policies standards and procedures monitoring ... Attracts and retains the best talent empowers and develops talent and recognizes others ...

... associates are trained on Logistics and company policies standards and procedures monitoring ... Attracts and retains the best talent empowers and develops talent and recognizes others ...

Warehouse Supervisor

Brookhaven, MS · On-site

$65K - $98K/yr

... associates are trained on Logistics and company policies standards and procedures monitoring ... Attracts and retains the best talent empowers and develops talent and recognizes others ...

... associates are trained on Logistics and company policies standards and procedures monitoring ... Attracts and retains the best talent empowers and develops talent and recognizes others ...

Warehouse Area Manager

Brookhaven, MS · On-site

$65K - $98K/yr

... associates are trained on Logistics and company policies standards and procedures monitoring ... Attracts and retains the best talent empowers and develops talent and recognizes others ...

... associates are trained on Logistics and company policies standards and procedures monitoring ... Attracts and retains the best talent empowers and develops talent and recognizes others ...

Warehouse Manager

Brookhaven, MS · On-site

$65K - $98K/yr

... associates are trained on Logistics and company policies standards and procedures monitoring ... Attracts and retains the best talent empowers and develops talent and recognizes others ...

Warehouse Supervisor

Brookhaven, MS · On-site

$65K - $98K/yr

... associates are trained on Logistics and company policies standards and procedures monitoring ... Attracts and retains the best talent empowers and develops talent and recognizes others ...

... associates are trained on Logistics and company policies standards and procedures monitoring ... Attracts and retains the best talent empowers and develops talent and recognizes others ...

Warehouse Manager

Brookhaven, MS · On-site

$65K - $98K/yr

... associates are trained on Logistics and company policies standards and procedures monitoring ... Attracts and retains the best talent empowers and develops talent and recognizes others ...

Warehouse Area Manager

Brookhaven, MS · On-site

$65K - $98K/yr

... associates are trained on Logistics and company policies standards and procedures monitoring ... Attracts and retains the best talent empowers and develops talent and recognizes others ...

... associates are trained on Logistics and company policies standards and procedures monitoring ... Attracts and retains the best talent empowers and develops talent and recognizes others ...

Showing results 41-60

Retention Associate information

See McComb, MS salary details

$8

$16

$27

How much do retention associate jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for retention associate in McComb, MS is $16.39, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $17.40 per hour, depending on experience, location, and employer.

What are common challenges faced by retention associates, and how can they be addressed?

Retention Associates often encounter the challenge of engaging customers who are considering leaving a service or subscription. Handling difficult conversations, understanding customer concerns, and tailoring retention strategies require strong communication and problem-solving skills. Building rapport quickly and demonstrating empathy are essential for success. Many companies provide ongoing training, mentorship, and data-driven tools to help Retention Associates overcome these challenges and achieve their targets.

What is a retention associate?

Retention Associates are professionals who focus on maintaining and improving customer loyalty for a company. Their main responsibilities include reaching out to existing customers, addressing their concerns, and offering solutions to prevent them from leaving the company. They often work in customer service or sales departments and use their communication skills to resolve issues and ensure customer satisfaction. Retention Associates play a vital role in reducing customer churn and supporting company growth.

What skills and qualifications are needed to be a retention associate?

To thrive as a Retention Associate, you need strong customer service skills, analytical abilities, and a background in sales or customer support, often supported by a relevant degree. Familiarity with CRM software, customer engagement tools, and data analysis platforms is typically required. Excellent communication, problem-solving, and emotional intelligence are vital soft skills for building rapport and addressing customer concerns. These skills are crucial for minimizing customer churn, enhancing satisfaction, and sustaining company growth.

What is the difference between Retention Associate vs Customer Service Representative?

AspectRetention AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentOffice setting, often in finance, telecom, or subscription servicesCall centers, retail, or office environments across various industries
Employer & Industry UsageCommon in subscription-based industries, telecom, financeWidely used across retail, telecom, healthcare, and service sectors
Common Search & Comparison IntentOften compared for roles focused on customer retention and loyaltyCompared for roles emphasizing customer support and issue resolution

While both roles involve interacting with customers, a Retention Associate primarily focuses on retaining customers through proactive engagement and loyalty strategies, whereas a Customer Service Representative handles general inquiries and resolves issues. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What does a retention associate do?

A retention associate is responsible for maintaining customer relationships and reducing churn by engaging with clients, addressing their concerns, and providing solutions to encourage continued business. They often use communication skills, customer data, and CRM tools to identify at-risk customers and implement retention strategies. The role typically requires strong interpersonal skills and knowledge of company products or services.

What job categories do people searching Retention Associate jobs in McComb, MS look for?

The top searched job categories for Retention Associate jobs in McComb, MS are:

What cities near McComb, MS are hiring for Retention Associate jobs?

Cities near McComb, MS with the most Retention Associate job openings:

Infographic showing various Retention Associate job openings in McComb, MS as of June 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $34,100 per year, or $16.4 per hour.

Distribution Center Area Manager

Walmart

Brookhaven, MS • On-site

$65K - $98K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago


Walmart rating

6.0

Company rating: 6.0 out of 10

Based on 22,412 frontline employees who took The Breakroom Quiz

25th of 39 rated national retailers


Job description

Position Summary... What you'll do...Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associatesImplement the business plan for area of responsibility by communicating goals and managing staffing and scheduling assigning duties and coordinating workloads in order to achieve facility goals eg production quality safetyMonitor and manage productivity of area of responsibility by preparing reviewing andor analyzing business reportsMaintain quality and safety standards in area of responsibility by ensuring associates are trained on Logistics and company policies standards and procedures monitoring associate compliance to policies and procedures distributing and maintaining procedures and supporting documentationIdentify associate customer andor supplier concerns by listening consulting with others when needed to determine corrective action to take or make recommendations in order to resolveSupervise and develop associates and leaders in area of responsibility by assigning duties and coordinating workloads monitoring performance and providing feedback teaching supporting and modeling Logistics and company policies and procedures identifying training and development needs and participating in the hiring promotion coaching teaching and evaluation of associates and leaders Respect the Individual Builds highperforming teams embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and performx000B Respect the Individual Works collaboratively builds strong and trusting relationships communicates with impact energy and positivity to motivate and influencex000B Respect the Individual Attracts and retains the best talent empowers and develops talent and recognizes others contributions and accomplishments Act with Integrity Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around useg creating a sense of belonging eliminating waste participating in local giving Act with Integrity Acts in a selfless manner and is consistently humble selfaware honest fair and transparent Serve Our Customers and Members Delivers results while putting the customer first considers and adapts to how where and when customers shop and applies the EDLP and EDLC business models to all plans Serve Our Customers and Members Makes decisions based on data insights and analysis balances short and longterm priorities and considers our customers fellow associates shareholders suppliers business partners and communities when making plans Strive for Excellence Displays curiosity and a desire to learn takes calculated risks demonstrates courage and resilience and encourages learning from mistakes Strive for Excellence Drives continuous improvements adopts and encourages the use of new technologies and skills and supports others through change At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $65,500.00 - $98,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Regional Pay Zone (RPZ) (based on location)
- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications:Associate's Degree in Business, Logistics, or related field and 1 year supervisory experience OR Bachelor's Degree in Business, Logistics, or related field OR 1 year Walmart Logistics Management experience OR 2 years Walmart Logistics experience OR 2 years supervisory experience Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Microsoft Office, Supervising Associates, Walmart Logistics Manager Bachelors: Business, Bachelors: Logistics Primary Location... 2200 MANUFACTURERS BLVD NE, BROOKHAVEN, MS 39601-9560, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

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About Walmart

Sourced by ZipRecruiter

From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.

Industry

Retail and transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Bentonville, AR, US

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