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Retention Associate Jobs in Jackson, MS (NOW HIRING)

Hibbett Retail, Inc.

Sales Associate

Pearl, MS

$8 - $10/hr

Serves as an ambassador of Hibbett I City Gear creating a unique customer experience helping to acquire and retain long-time customers. The Sales Associate is passionate about giving outstanding ...

Hibbett Retail, Inc.

Sales Associate

Jackson, MS · On-site

$8 - $10/hr

Serves as an ambassador of Hibbett I City Gear creating a unique customer experience helping to acquire and retain long-time customers. The Sales Associate is passionate about giving outstanding ...

Hibbett Retail, Inc.

Sales Associate

Jackson, MS

$8 - $10/hr

Serves as an ambassador of Hibbett I City Gear creating a unique customer experience helping to acquire and retain long-time customers. The Sales Associate is passionate about giving outstanding ...

Hibbett Retail, Inc.

Sales Associate

Clinton, MS · On-site

$8 - $10/hr

Serves as an ambassador of Hibbett I City Gear creating a unique customer experience helping to acquire and retain long-time customers. The Sales Associate is passionate about giving outstanding ...

Hibbett Retail, Inc.

Sales Associate

Flowood, MS

$8 - $10/hr

Serves as an ambassador of Hibbett I City Gear creating a unique customer experience helping to acquire and retain long-time customers. The Sales Associate is passionate about giving outstanding ...

Hibbett Retail, Inc.

Sales Associate

Hazlehurst, MS · On-site

$8 - $10/hr

Serves as an ambassador of Hibbett I City Gear creating a unique customer experience helping to acquire and retain long-time customers. The Sales Associate is passionate about giving outstanding ...

Hibbett Retail, Inc.

Sales Associate

Byram, MS · On-site

$8 - $10/hr

Serves as an ambassador of Hibbett I City Gear creating a unique customer experience helping to acquire and retain long-time customers. The Sales Associate is passionate about giving outstanding ...

bestway

Sales Associate

Pearl, MS

$600/wk

Commissioned Sales Associate Summary / Objective At Bestway our Commission Sales Associates play a ... customer retention and enhance the customer's experience during all customer interactions.

bestway

Sales Associate

Jackson, MS · On-site

$600/wk

Commissioned Sales Associate Summary / Objective At Bestway our Commission Sales Associates play a ... customer retention and enhance the customer's experience during all customer interactions.

Bestway Rental, Inc.

Sales Associate

Jackson, MS · On-site

$600/wk

Commissioned Sales Associate Summary / Objective At Bestway our Commission Sales Associates play a ... customer retention and enhance the customer's experience during all customer interactions. • ...

bestway

Sales Associate

Jackson, MS

$600/wk

Commissioned Sales Associate Summary / Objective At Bestway our Commission Sales Associates play a ... customer retention and enhance the customer's experience during all customer interactions.

bestway

Sales Associate

Pearl, MS · On-site

$600/wk

Commissioned Sales Associate Summary / Objective At Bestway our Commission Sales Associates play a ... customer retention and enhance the customer's experience during all customer interactions.

Bestway Rental, Inc.

Sales Associate

Pearl, MS · On-site

$600/wk

Commissioned Sales Associate Summary / Objective At Bestway our Commission Sales Associates play a ... customer retention and enhance the customer's experience during all customer interactions. • ...

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All JobsRetention Associate JobsRetention Associate Jobs in Jackson, MS

Retention Associate information

See Jackson, MS salary details

$8

$16

$27

How much do retention associate jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for retention associate in Jackson, MS is $16.57, according to ZipRecruiter salary data. Most workers in this role earn between $13.17 and $17.60 per hour, depending on experience, location, and employer.

What are common challenges faced by retention associates, and how can they be addressed?

Retention Associates often encounter the challenge of engaging customers who are considering leaving a service or subscription. Handling difficult conversations, understanding customer concerns, and tailoring retention strategies require strong communication and problem-solving skills. Building rapport quickly and demonstrating empathy are essential for success. Many companies provide ongoing training, mentorship, and data-driven tools to help Retention Associates overcome these challenges and achieve their targets.

What is a retention associate?

Retention Associates are professionals who focus on maintaining and improving customer loyalty for a company. Their main responsibilities include reaching out to existing customers, addressing their concerns, and offering solutions to prevent them from leaving the company. They often work in customer service or sales departments and use their communication skills to resolve issues and ensure customer satisfaction. Retention Associates play a vital role in reducing customer churn and supporting company growth.

What skills and qualifications are needed to be a retention associate?

To thrive as a Retention Associate, you need strong customer service skills, analytical abilities, and a background in sales or customer support, often supported by a relevant degree. Familiarity with CRM software, customer engagement tools, and data analysis platforms is typically required. Excellent communication, problem-solving, and emotional intelligence are vital soft skills for building rapport and addressing customer concerns. These skills are crucial for minimizing customer churn, enhancing satisfaction, and sustaining company growth.

What is the difference between Retention Associate vs Customer Service Representative?

AspectRetention AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentOffice setting, often in finance, telecom, or subscription servicesCall centers, retail, or office environments across various industries
Employer & Industry UsageCommon in subscription-based industries, telecom, financeWidely used across retail, telecom, healthcare, and service sectors
Common Search & Comparison IntentOften compared for roles focused on customer retention and loyaltyCompared for roles emphasizing customer support and issue resolution

While both roles involve interacting with customers, a Retention Associate primarily focuses on retaining customers through proactive engagement and loyalty strategies, whereas a Customer Service Representative handles general inquiries and resolves issues. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What does a retention associate do?

A retention associate is responsible for maintaining customer relationships and reducing churn by engaging with clients, addressing their concerns, and providing solutions to encourage continued business. They often use communication skills, customer data, and CRM tools to identify at-risk customers and implement retention strategies. The role typically requires strong interpersonal skills and knowledge of company products or services.

What are the most commonly searched types of Retention jobs in Jackson, MS?

The most popular types of Retention jobs in Jackson, MS are:

What are popular job titles related to Retention Associate jobs in Jackson, MS?

For Retention Associate jobs in Jackson, MS, the most frequently searched job titles are:

What job categories do people searching Retention Associate jobs in Jackson, MS look for?

The top searched job categories for Retention Associate jobs in Jackson, MS are:

What cities near Jackson, MS are hiring for Retention Associate jobs?

Cities near Jackson, MS with the most Retention Associate job openings:

Retention Associate jobs near you
Infographic showing various Retention Associate job openings in Jackson, MS as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $34,464 per year, or $16.6 per hour.

Associate Attorney

Greenfield Staffing Solutions

Jackson, MS • On-site

Full-time

Re-posted 10 days ago

Job description

Our client that has close to three decades of experience serving the insurance industry with general litigation, insurance coverage, and workers compensation defense is seeking Associates with experience to join a growing firm with over 300 attorneys firmwide. Successful applicants must have exceptional writing, research, and litigation skills.

Primary duties include:

  • File review and legal analysis of claims and causes of action
  • Extensive legal research and drafting of substantial briefs, memos, pleadings, and appellate briefs
  • Annual billable amount under 2000 hours 
  • Regularly representing clients in court, at arbitrations and in depositions
  • Drafting and responding to discovery requests
  • Expert witness retention and collaboration
  • Trial preparation and attendance
  • Some travel may be required 
Requirements
  • 1 - 7 years’ experience in General Liability, Premise Liability, Professional Liability, Insurance Coverage, or WC defense. 
  • J.D. degree from an ABA-approved law school 
  • Admitted to practice in the state, other states a plus, but not required
  • Superior analytical and problem-solving skills
  • Solid research abilities and written and oral communication skills
  • Strong work ethic, ability to self-manage and work in a team environment
  • Must respond promptly to e-mail and phone inquiries
  • Excellent client skills and telephone manner


Please submit your resume and we will discuss several opportunities to locate the next step to finding that greener grass. 

Apply