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Retention Associate Jobs in California (NOW HIRING)

Sunwest Bank

Treasury Management Associate

Irvine, CA · On-site

$60K - $80K/yr

... retention, and ongoing relationship management. The ideal candidate is customer-focused, proactive ... Associate's or Bachelor's degree in Business, Finance, Accounting, or a related field. * Treasury ...

Sunwest Bank

Treasury Management Associate

Irvine, CA · On-site

$70K - $80K/yr

... retention, and ongoing relationship management. The ideal candidate is customer-focused, proactive ... Associate's or Bachelor's degree in Business, Finance, Accounting, or a related field. * Treasury ...

RPM Living

Leasing Associate

Los Angeles, CA · On-site

$18.25 - $24.50/hr

Promote resident satisfaction and retention by promptly responding to complaints, questions, and ... Associate's degree or equivalent from two-year college or technical school; or six months to one ...

RPM Living

Leasing Associate

San Diego, CA · On-site

$18 - $24.25/hr

Promote resident satisfaction and retention by promptly responding to complaints, questions, and ... Associate's degree or equivalent from two-year college or technical school; or six months to one ...

RPM Living

Leasing Associate

San Diego, CA · On-site

$18 - $24.25/hr

Promote resident satisfaction and retention by promptly responding to complaints, questions, and ... Associate's degree or equivalent from two-year college or technical school; or six months to one ...

RPM Living

Leasing Associate

Los Angeles, CA · On-site

$18.25 - $24.50/hr

Promote resident satisfaction and retention by promptly responding to complaints, questions, and ... Associate's degree or equivalent from two-year college or technical school; or six months to one ...

RPM Living

Leasing Associate

Marina Del Rey, CA · On-site

$18.25 - $24.50/hr

Promote resident satisfaction and retention by promptly responding to complaints, questions, and ... Associate's degree or equivalent from two-year college or technical school; or six months to one ...

RPM Living

Leasing Associate

San Diego, CA · On-site

$18 - $24.25/hr

Promote resident satisfaction and retention by promptly responding to complaints, questions, and ... Associate's degree or equivalent from two-year college or technical school; or six months to one ...

RPM Living

Leasing Associate

Los Angeles, CA · On-site

$18.25 - $24.50/hr

Promote resident satisfaction and retention by promptly responding to complaints, questions, and ... Associate's degree or equivalent from two-year college or technical school; or six months to one ...

RPM Living

Leasing Associate

Los Angeles, CA

$18.25 - $24.50/hr

Promote resident satisfaction and retention by promptly responding to complaints, questions, and ... Associate's degree or equivalent from two-year college or technical school; or six months to one ...

RPM Living

Leasing Associate

Los Angeles, CA · On-site

$22 - $24/hr

Promote resident satisfaction and retention by promptly responding to complaints, questions, and ... Associate's degree or equivalent from two-year college or technical school; or six months to one ...

RPM Living

Leasing Associate

Marina Del Rey, CA · On-site

$18.25 - $24.50/hr

Promote resident satisfaction and retention by promptly responding to complaints, questions, and ... Associate's degree or equivalent from two-year college or technical school; or six months to one ...

RPM Living

Leasing Associate

Marina Del Rey, CA · On-site

$22 - $23/hr

Promote resident satisfaction and retention by promptly responding to complaints, questions, and ... Associate's degree or equivalent from two-year college or technical school; or six months to one ...

RPM Living

Leasing Associate

Marina Del Rey, CA · On-site

$18.25 - $24.50/hr

Promote resident satisfaction and retention by promptly responding to complaints, questions, and ... Associate's degree or equivalent from two-year college or technical school; or six months to one ...

RPM Living

Leasing Associate

Marina Del Rey, CA · On-site

$18.25 - $24.50/hr

Promote resident satisfaction and retention by promptly responding to complaints, questions, and ... Associate's degree or equivalent from two-year college or technical school; or six months to one ...

MANUKYAN LAW FIRM

Be Seen First

Associate Attorney- Employment Law

Glendale, CA · On-site

$100K - $175K/yr

We are looking to hire an associate attorney, preferably a first or second year attorney, who has ... them with service information and options with the goal of them retaining the firm for ...

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Retention Associate information

What are common challenges faced by retention associates, and how can they be addressed?

Retention Associates often encounter the challenge of engaging customers who are considering leaving a service or subscription. Handling difficult conversations, understanding customer concerns, and tailoring retention strategies require strong communication and problem-solving skills. Building rapport quickly and demonstrating empathy are essential for success. Many companies provide ongoing training, mentorship, and data-driven tools to help Retention Associates overcome these challenges and achieve their targets.

What is a retention associate?

Retention Associates are professionals who focus on maintaining and improving customer loyalty for a company. Their main responsibilities include reaching out to existing customers, addressing their concerns, and offering solutions to prevent them from leaving the company. They often work in customer service or sales departments and use their communication skills to resolve issues and ensure customer satisfaction. Retention Associates play a vital role in reducing customer churn and supporting company growth.

What skills and qualifications are needed to be a retention associate?

To thrive as a Retention Associate, you need strong customer service skills, analytical abilities, and a background in sales or customer support, often supported by a relevant degree. Familiarity with CRM software, customer engagement tools, and data analysis platforms is typically required. Excellent communication, problem-solving, and emotional intelligence are vital soft skills for building rapport and addressing customer concerns. These skills are crucial for minimizing customer churn, enhancing satisfaction, and sustaining company growth.

What is the difference between Retention Associate vs Customer Service Representative?

AspectRetention AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentOffice setting, often in finance, telecom, or subscription servicesCall centers, retail, or office environments across various industries
Employer & Industry UsageCommon in subscription-based industries, telecom, financeWidely used across retail, telecom, healthcare, and service sectors
Common Search & Comparison IntentOften compared for roles focused on customer retention and loyaltyCompared for roles emphasizing customer support and issue resolution

While both roles involve interacting with customers, a Retention Associate primarily focuses on retaining customers through proactive engagement and loyalty strategies, whereas a Customer Service Representative handles general inquiries and resolves issues. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What does a retention associate do?

A retention associate is responsible for maintaining customer relationships and reducing churn by engaging with clients, addressing their concerns, and providing solutions to encourage continued business. They often use communication skills, customer data, and CRM tools to identify at-risk customers and implement retention strategies. The role typically requires strong interpersonal skills and knowledge of company products or services.
What are the most commonly searched types of Retention jobs in California? The most popular types of Retention jobs in California are:
What are popular job titles related to Retention Associate jobs in California? For Retention Associate jobs in California, the most frequently searched job titles are:
What job categories do people searching Retention Associate jobs in California look for? The top searched job categories for Retention Associate jobs in California are:
What cities in California are hiring for Retention Associate jobs? Cities in California with the most Retention Associate job openings:
Retention Associate jobs near you
Infographic showing various Retention Associate job openings in California as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 2% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Document Control Associate (Bilingual Mandarin)

Foxconn Industrial Internet

San Jose, CA • On-site

$22 - $24/hr

Full-time

Re-posted 10 days ago

Job description

Job Title: Document Control Associate
San Jose, CA
About the job:
FULL-TIME/TEMPORARY (POSSIBILITY FOR PERMANENT)
JOB FUNCTION: As a Document Control Associate you will be responsible for managing company documents while also ensuring their accuracy, quality, and integrity. You will help the company adhere to record retention policies, safeguard information, and retrieve data more effectively.
QUALIFICATIONS:
EDUCATION: Associate's or Bachelor's Degree in Computer Science, Information Science, or a related field
EXPERIENCE: Minimum of 1-3 years of professional experience in job related area
LANGUAGE: English proficiency is required, Mandarin proficiency is a plus.
SKILLS:
  • Great verbal and written communication skills
  • Accuracy for documentation
  • Effectively present information and respond to questions from managers and employees
  • Common sense to solve practical problems
  • Attention to detail
  • Reading comprehension
  • Active listening
  • Familiarity with computer operating system and Microsoft applications
  • Multi tasking
RESPONSIBILITIES:
  • Managing the logging, reproducing, distributing, storing, retrieving, and updating of electronic and hardcopy versions of documents such as BOM, AVL, and ECO.
  • Ensures that all document release packages are accurate, complete, and up to date, with proper maintenance and control of all documentation.
  • Responsible for controlling and issuing part numbers for newly created parts or documents and tracking the industry, revision levels, and status through the life of the parts/documents
  • Scan, image, organize and maintain documents
  • Adhere to the company's document lifecycle procedures, and archive inactive records in accordance with the records retention schedule
Our company is an Equal Opportunity Employer (EOE). All qualified candidates will receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or marital status in accordance with applicable federal, state and local laws.

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