Retention Analytics Manager Jobs (NOW HIRING)

On-site Full-time Not specified Data

As an Analytics Manager, Growth – you will serve as the analytical backbone of the Acuity Scheduling product team, translating complex financial and product data into a coherent performance narrative that drives actionable insights for senior executives. You’ll partner with our Product & Growth Leadership team to turn complex data into stories that guide business growth and Leadership decisions. This role reports to the Senior Manager, Growth and can work on-site at our New York City headquarters.

You will identify key insights that shape our strategies for acquiring and retaining Acuity customers. Your responsibilities include architecting data infrastructure from both native and legacy sources to generate executive dashboards. You will enhance the legibility of Acuity data and expand our reporting capabilities. By converting broad business inquiries into focused data explorations, you will provide non-technical partners with clear, relevant recommendations derived from complex findings. You will also develop and oversee a comprehensive performance monitoring framework. This includes managing daily metric tracking and alerts, conducting weekly business reviews, and producing monthly deep-dive analyses for executive stakeholders to ensure business anomalies are detected early. These efforts enable data-driven course corrections and provide the strategic insights necessary for long-term planning. You will utilize an automated technical framework to convert growth initiatives, pricing models, and product roadmaps into strategic business intelligence.

• Improve the visibility of business performance by developing analytical tools and models, while constructing the underlying data infrastructure required for rigorous analysis
• Direct comprehensive evaluations of performance indicators for our Acuity product, integrating product, financial, and operational data into clear, strategic reports for leadership
• Collaborate with various Engineering, Product, and Analytics departments to integrate insights into data-informed strategies for spotting fresh growth prospects
• Design and maintain scalable reporting systems and dashboards that provide real-time visibility into key business drivers
• Translate broad questions into plans for research and discovery, perform data exploration, and create narratives from data insights for non-technical team members that cater to clear storytelling and applicable recommendations
• Collaborate with cross-functional partners to architect analytical frameworks that evaluate business health and project future outcomes for both established products and upcoming launches
• Monitor industry dynamics by analyzing market trends and competitor movements
• A choice between medical plans with an option for 100% covered premiums
• Fertility and adoption benefits
• Access to supplemental insurance plans for additional coverage
• Headspace mindfulness app subscription
• Global Employee Assistance Program
• Retirement benefits with employer match
• Flexible paid time off
• 12 weeks paid parental leave and family care leave
• Employee donation match to community organizations
• 7 Global Employee Resource Groups (ERGs)
• Dog-friendly workplace
• Free lunch and snacks
• Private rooftop
• Hack week twice per year

The base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors.

In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include overtime pay), Squarespace employees are eligible to be granted an option to purchase our common stock. Sales positions generally offer a competitive On Target Earnings (OTE) incentive structure in addition to base salary.

Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1,700 is headquartered in New York City, with offices in Dublin, Ireland, and Aveiro, Portugal. For more information about our company, visit https://www.squarespace.com/about/careers .

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.