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Retention Account Executive Jobs (NOW HIRING)

DIGITAL WOLF LLC

Account Executive

Grand Rapids, MI · On-site

Account Executive Summary The Account Executive serves as the primary strategic and day-to-day ... retention. This role is responsible for building strong client relationships, leading regular ...

DIGITAL WOLF LLC

Account Executive

Grand Rapids, MI · On-site

Salary Account Executive Summary The Account Executive serves as the primary strategic and day-to ... retention. This role is responsible for building strong client relationships, leading regular ...

C & C Sales Inc

Technology Account Executive

Lenexa, KS · On-site

Account Executive will be responsible for providing customer solutions while maximizing account ... We offer a competitive salary in order to recognize and retain our associates. We also offer full ...

Project Sapiens

Account Executive

OR · Remote

Account Executive Location: Remote The Account Executive is responsible for growing software and ... Develop and execute account plans focused on revenue growth, customer retention, and long-term ...

New

UCX

Account Executive

Albany, NY · On-site

$75K - $90K/yr

... the retention of existing business within their assigned territory. In this position, the Account Executive will ensure consistent, profitable growth in sales revenue through territory planning ...

UCX

Account Executive

Bristol, PA · On-site

$110K - $130K/yr

... the retention of existing business within their assigned territory. In this position, the Account Executive will ensure consistent, profitable growth in sales revenue through territory planning ...

C&C GROUP

Technology Account Executive

Lenexa, KS · On-site

Account Executive will be responsible for providing customer solutions while maximizing account ... We offer a competitive salary in order to recognize and retain our associates. We also offer full ...

UCX

Account Executive

Canal Winchester, OH · On-site

$80K - $100K/yr

... the retention of existing business within their assigned territory. In this position, the Account Executive will ensure consistent, profitable growth in sales revenue through territory planning ...

Staffingine LLC

Account Executive

Chandler, AZ · On-site

Account Executive Job Location: Chandler, AZ Job Type: Full-Time * The Account Executive will be ... retention. * 5+ years Strong sales and negotiation skills * Account management and client ...

UCX

Account Executive

York, PA · On-site

$110K - $130K/yr

... the retention of existing business within their assigned territory. In this position, the Account Executive will ensure consistent, profitable growth in sales revenue through territory planning ...

UCX

Account Executive

Orchard Park, NY · On-site

$85K - $100K/yr

... the retention of existing business within their assigned territory. In this position, the Account Executive will ensure consistent, profitable growth in sales revenue through territory planning ...

True Helix

Account Executive

Delmont, PA · On-site

Account Executives are responsible for managing a client book and proactively reaching out to ensure client satisfaction/retention while continuously hunting and closing new business. Major Areas of ...

Guardian Flight

Account Executive

Juneau, AK · On-site +1

Account Executive Hybrid Ketchikan, Sitka or Juneau Alaska Part time 9-5 Some weekends and evenings ... Build / retain solid relationships with personnel at various healthcare facilities and EMS agencies ...

Cambia Health Solutions

Account Executive

Boise, ID · On-site

$65K - $107K/yr

As a Regence Account Executive, you will focus on strategic account management and business retention for assigned groups and territories, while building and maintaining key agent relationships and ...

Cambia Health Solutions

Account Executive

Boise, ID · Hybrid

$65K - $107K/yr

As a Regence Account Executive, you will focus on strategic account management and business retention for assigned groups and territories, while building and maintaining key agent relationships and ...

Flexport

Account Executive

Atlanta, GA · On-site

You operate with full autonomy, deliver against a high bar on revenue and retention, and are ... Account Executive I and Account Executive II teammates - sharing playbooks, joining key client ...

C&C GROUP

Controls Sales Account Executive

Wichita, KS · On-site

Account Executive will be responsible for developing long-term customer relationships and maximizing customer retention with business accounts. Account Executive will need to identify potential ...

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All JobsRetention Account JobsRetention Account Executive Jobs

Retention Account Executive information

See salary details

$30K

$79.2K

$143K

How much do retention account executive jobs pay per year?

As of Aug 7, 2026, the average yearly pay for retention account executive in the United States is $79,235.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $95,000.00 per year, depending on experience, location, and employer.

What is the difference between Retention Account Executive vs Customer Success Manager?

AspectRetention Account ExecutiveCustomer Success Manager
Primary FocusRenewals and upselling existing clientsEnsuring overall client satisfaction and long-term success
Work EnvironmentSales-driven, target-orientedRelationship management, support-focused
Required CredentialsSales experience, communication skillsCustomer service skills, industry knowledge
Industry UsageSales and SaaS companiesTech, SaaS, and service industries

While both roles focus on existing clients, the Retention Account Executive primarily aims to renew contracts and upsell, whereas the Customer Success Manager works to ensure overall client satisfaction and retention through ongoing support and relationship building.

What are the most common challenges faced by retention account executives, and how can they be overcome?

Retention Account Executives often face challenges such as handling dissatisfied clients, addressing complex product or service issues, and maintaining high renewal rates in a competitive environment. To overcome these, it's essential to build strong, proactive relationships with clients by regularly checking in, understanding their evolving needs, and providing tailored solutions. Collaborating closely with customer support, product teams, and sales colleagues also helps in quickly resolving issues and identifying upsell or cross-sell opportunities, ultimately driving customer loyalty and retention.

What is a retention account executive?

A Retention Account Executive is a sales and customer service professional focused on maintaining and nurturing existing client relationships to reduce customer churn. They work with current customers to ensure satisfaction, address concerns, and offer solutions or products that fit their needs. Their primary goal is to retain clients, increase customer loyalty, and maximize the lifetime value of each account. This role often involves proactive outreach, upselling, and collaborating with other departments to resolve issues quickly.

What are the key skills and qualifications needed to thrive as a retention account executive, and why are they important?

To thrive as a Retention Account Executive, you need strong sales acumen, account management experience, and a proven track record in customer retention, typically supported by a bachelor’s degree in business or a related field. Familiarity with CRM software like Salesforce, customer analytics tools, and sales enablement platforms is commonly required. Outstanding interpersonal skills, active listening, and problem-solving abilities help you build lasting client relationships and resolve concerns proactively. These skills are crucial for maximizing customer loyalty, reducing churn, and driving revenue growth for the organization.
What cities are hiring for Retention Account Executive jobs? Cities with the most Retention Account Executive job openings:
What are the most commonly searched types of Retention Account jobs? The most popular types of Retention Account jobs are:
What states have the most Retention Account Executive jobs? States with the most job openings for Retention Account Executive jobs include:
Retention Account Executive jobs near you

Account Executive

DIGITAL WOLF LLC

Grand Rapids, MI • On-site

Full-time

Posted 8 days ago

Job description

Account Executive 

Summary

The Account Executive serves as the primary strategic and day-to-day partner for assigned client accounts, guiding projects from contract signing through ongoing growth and retention. This role is responsible for building strong client relationships, leading regular meetings, managing project timelines and budgets, presenting recommendations and proposals, and identifying opportunities to expand partnerships through quarterly business reviews. Working closely with internal teams and freelance partners, the Account Executive ensures projects are delivered on time, on budget, and aligned with client goals.

Essential Functions

  • Own the client account from contract signing through project execution, to future-state growth opportunities
  • Regular meetings with clients via phone/virtual meeting (occasional in-person meeting may be required)
  • Preparing and presenting project status / updates, work orders, and proposals to clients
  • Project management of existing clients’ projects within teamwork.com and Google Workspace
  • Work with internal team members to communicate client needs and complete projects on time and on a budget for clients
  • Conduct quarterly business reviews to pursue growth opportunities for existing clients and maintain retention target
  • Work with Media Buyer to communicate performance and optimization recommendations for active media campaigns
  • Coordinate with freelancers to develop SEO-focused blog posts
  • Ability to interview clients, conduct industry research, and write copy for websites, flyers, social captions, etc.
  • Basic understanding of SEO/AEO/GEO
  • Complete other tasks as assigned

Required Education / Experience

  • 2+ years in account management, client services, or sales, preferably in a marketing, advertising, or digital agency. 
  • Experience managing multiple client accounts and marketing campaigns.
  • Strong understanding of digital marketing, social media, and advertising
  • Familiarity with CRM and project management tools like Teamwork, Salesforce, or HubSpot. 
  • Bachelor’s degree in Marketing, Business, Communications, or a related field (preferred).
  • Equivalent work experience in client services and sales will be considered.

Required Skills and Behaviors

  • Strong attention to detail and ability to follow process
  • Ability to manage multiple projects at one time with strong skills in planning, organization, follow-up, etc.
  • Ability to communicate with stakeholders and internal team quickly and effectively
  • Knowledge of Google Workspace products
  • Ability to adapt to change quickly and be a proactive, creative problem solver


Organizational Relationships

  • Reports to: Director of Operations

Travel Requirements

  • Occasional out-of-town travel may be required

Physical Requirements

  • Prolonged periods of sitting and working at a computer