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Retail Wireless Consultant Jobs (NOW HIRING)

Spanish/Bilingual Needed Victra is an Exclusive Retailer for Total Wireless. We are seeking Wireless Consultants who deliver world class service to Every Guest. Every Time. From executing the sales ...

Spanish/Bilingual Needed Victra is an Exclusive Retailer for Total Wireless. We are seeking Wireless Consultants who deliver world class service to Every Guest. Every Time. From executing the sales ...

Total Wireless Consultant

Austin, TX · On-site

$40 - $50K/hr

Spanish/Bilingual Needed Victra is an Exclusive Retailer for Total Wireless. We are seeking Wireless Consultants who deliver world class service to Every Guest. Every Time. From executing the sales ...

Spanish/Bilingual Needed Victra is an Exclusive Retailer for Total Wireless. We are seeking Wireless Consultants who deliver world class service to Every Guest. Every Time. From executing the sales ...

Spanish/Bilingual Needed Victra is an Exclusive Retailer for Total Wireless. We are seeking Wireless Consultants who deliver world class service to Every Guest. Every Time. From executing the sales ...

The Wireless Consultant position is a critical role in the company and requires the candidate to execute the essential Job duties. Perks for Sales Consultants: * Uncapped earning potential balanced ...

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The Wireless Consultant position is a critical role in the company, and requires the candidate to execute the essential job duties. Perks for Sales Consultant: * Uncapped earning potential balanced ...

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Retail Wireless Consultant information

See salary details

$22K

$41.3K

$63K

How much do retail wireless consultant jobs pay per year?

As of Jul 14, 2026, the average yearly pay for retail wireless consultant in the United States is $41,315.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,000.00 and $52,500.00 per year, depending on experience, location, and employer.

What does a retail consultant do?

A retail wireless consultant assists customers in selecting and purchasing mobile devices, plans, and accessories. They provide product information, troubleshoot issues, and promote sales in a retail environment, often using point-of-sale systems and customer service skills.

What does a wireless consultant do?

A wireless consultant helps customers select and purchase mobile devices, plans, and accessories, providing product knowledge and technical support. They assess customer needs, explain features, and may assist with account setup or troubleshooting in a retail environment. Strong communication skills and familiarity with wireless technology are important for this role.

What are Retail Wireless Consultants?

Retail Wireless Consultants are sales professionals who work in wireless retail stores, assisting customers with selecting mobile devices, service plans, and accessories. They provide expert advice on the latest wireless products, troubleshoot basic device issues, and help with account management. Their role also includes processing sales transactions, activating new service, and ensuring customers have a positive experience. Retail Wireless Consultants need strong communication skills and up-to-date product knowledge to meet customer needs effectively.

How much does Walmart wireless pay?

Walmart Wireless Consultants typically earn an hourly wage ranging from $11 to $15, depending on experience and location. They may also receive bonuses or commissions based on sales performance, and the role often requires customer service skills and product knowledge.

What does a retail wireless consultant do?

A retail wireless consultant assists customers in selecting mobile phones, plans, and accessories, providing product information and troubleshooting support. They also promote sales, meet sales targets, and maintain knowledge of current wireless technology and promotions, often working in retail store environments with customer service skills. Certifications in wireless technology or sales can enhance their effectiveness.

What are some common challenges faced by Retail Wireless Consultants, and how can they be overcome?

Retail Wireless Consultants often encounter challenges such as meeting sales targets, staying updated with the latest device features, and addressing diverse customer needs. Success in this role involves continuous learning about new products and promotions, developing strong communication skills, and collaborating with teammates to share strategies. Many consultants find that building genuine relationships with customers not only helps achieve sales goals but also creates a more positive work environment. Ongoing training and support from management are typically available to help overcome these challenges and foster professional growth.

What is the difference between Retail Wireless Consultant vs Retail Sales Associate?

AspectRetail Wireless ConsultantRetail Sales Associate
CredentialsHigh school diploma; sales experience; knowledge of wireless productsHigh school diploma; basic sales skills
Work EnvironmentWireless retail stores; customer-focusedVarious retail settings; customer service
Employer & IndustryWireless carriers, electronics retailersGeneral retail stores, electronics outlets
Common Search & ComparisonYesNo

The Retail Wireless Consultant specializes in selling wireless devices and plans, requiring specific product knowledge and sales skills. In contrast, a Retail Sales Associate has a broader retail role, often handling various products. While both roles involve customer service and sales, the Wireless Consultant focuses on wireless technology, making it a more specialized position within the retail industry.

What are the key skills and qualifications needed to thrive as a Retail Wireless Consultant, and why are they important?

To thrive as a Retail Wireless Consultant, you need strong sales abilities, product knowledge of wireless devices and plans, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, CRM software, and inventory management tools is essential. Exceptional interpersonal skills, active listening, and problem-solving abilities help you connect with customers and address their needs effectively. These skills are crucial for providing excellent customer service, achieving sales targets, and ensuring customer satisfaction in a fast-paced retail environment.
More about Retail Wireless Consultant jobs
What states have the most Retail Wireless Consultant jobs? States with the most job openings for Retail Wireless Consultant jobs include:
Infographic showing various Retail Wireless Consultant job openings in the United States as of July 2026, with employment types broken down into 2% Locum Tenens, 87% Full Time, 7% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $41,315 per year, or $19.9 per hour.
Total Wireless Consultant

$40 - $50K/hr

Other

Re-posted 24 days ago


Victra rating

5.5

Company rating: 5.5 out of 10

Based on 68 frontline employees who took The Breakroom Quiz

23rd of 30 rated technology retailers


Job description

Spanish/Bilingual Needed


Victra is an Exclusive Retailer for Total Wireless. We are seeking Wireless Consultants who deliver world class service to Every Guest. Every Time. From executing the sales process, to sharing product knowledge, you will connect guests to what matters most. You will be the face of Victra and Total Wireless! We offer uncapped earning potential and endless opportunities for advancement. Our values of performance, collaboration, innovation, integrity, and celebration fuel our culture and make us unique.


Join our dedicated team to connect technology to life in the most trustworthy, fun, and profitable way.


A Day in the Life:

On a typical day, your priority is taking care of guests. You will help them choose from a full range of wireless devices, appropriate rate plans, beneficial accessories, product insurance and much more. You will drive traffic by contacting current or potential customers by phone, text, and web platforms. You will complete assigned training courses to help you stay current on the latest products, services, and industry information. These tools will help you succeed in your store and help you grow into the salesperson you aspire to be.


Wireless Consultant Responsibilities:

•Achieve personal sales goals bi-weekly as set by your Store Manager

•Represent Victra and Total Wireless in a positive way while providing excellent customer service

•Review promotions/plans/devices daily

•Make daily outbound calls/Texts to drive sales using a variety of platforms

•Attend Weekly/Monthly Trainings

•Create a premier Retail environment through cleanliness, merchandising, and organization

•Handle all customer service interactions courteously and professionally

•Maintain White Glove cleanliness standards as they change

•Other duties as assigned


Compensation:

We are proud our wireless consultants earn an average minimum #all-in rate of $40-$50k, with additional earning potential when combining a base hourly rate plus uncapped commission. We provide paid training and a guaranteed ramp-up rate during your first 60 days of employment.


Job Requirements:

Along with a contagious positive attitude, excellent communication skills and a commitment to a Premier Experience, we are looking for the Wireless Consultant to bring the following:


  • High School diploma or GED
  • Spanish/Bilingual
  • 1-2 years of experience in a retail sales environment preferred


Physical Requirements

•Ability to lift to 10 pounds

•Ability to stand for long periods of time


Training Requirements

All Wireless Consultants are required to attend and successfully complete a 4-day New Hire University (NHU) training program within 2 weeks of their official start date. This class may include overnight travel at the company's expense. Various online and computer-based trainings will be required throughout your employment with Victra.


Additional Information

This position is full-time and non-exempt


EQUAL OPPORTUNITY EMPLOYER

We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status. 


**This job description is not intended to be a comprehensive list of all duties, responsibilities, and skills required of the position and the duties, responsibilities and skills required may change without notice. 


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About VICTRA

Sourced by ZipRecruiter

Victra, headquartered in Raleigh, NC, US, is the largest Verizon Authorized Retailer in the United States. The company operates within the telecommunications industry, offering customers an array of Verizon-branded products and services such as smartphones, tablets, and wireless connectivity plans. The company was established with a mission to become the top dealer of professional wireless solutions. Victra strives to offer the latest in device and connectivity options while providing an exceptional in-store customer experience.

Industry

Electronics and appliance stores

Company size

5,001 - 10,000 Employees

Headquarters location

Raleigh, NC, US

Year founded

1996