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Retail Training Jobs in Virginia (NOW HIRING)

American Greetings

Lead Retail Trainer

Richmond, VA · On-site

$17 - $20/hr

As a Part Time Lead Retail Trainer, you are a vital part of our company's purpose: helping people ... This is a part-time role responsible for the training and development of our merchandisers along ...

Walmart

Walmart Retail Manager in Training

Norfolk, VA · On-site

$31.25 - $38.46/hr

Leads and develops teams effectively by teaching training and actively listening to associates ... OR 1 year's retail experience and 1 year's supervisory experience; OR 2 years' general work ...

Marshall Retail Group

Co-Manager

Arlington, VA · On-site

$62K - $80K/yr

... retail training * Proven ability to drive sales and performance metrics while maintaining a customer-first mindset * Strong leadership skills with the ability to motivate and develop a team

Marshall Retail Group

Co-Manager

Dulles, VA · On-site

$55K - $65K/yr

Other duties may be assigned Job Requirements * 3+ years of experience in a lead or management role in a fast-paced retail environment OR in retail training * Ability to process information and ...

Tecovas

Assistant Store Manager - Richmond

Richmond, VA · On-site

$27/hr

Meet regularly with the Tecovas HQ Retail Training team or field leaders to check in on team progress * Suggest improvements or new programs related to retail training * Ensure the compliance of all ...

Tecovas

Assistant Store Manager

Fairfax, VA

$26 - $32/hr

Meet regularly with the Tecovas HQ Retail Training team or field leaders to check in on team progress * Suggest improvements or new programs related to retail training * Ensure the compliance of all ...

Tecovas

Assistant Store Manager - Richmond

Richmond, VA · On-site

$27/hr

Meet regularly with the Tecovas HQ Retail Training team or field leaders to check in on team progress * Suggest improvements or new programs related to retail training * Ensure the compliance of all ...

Tecovas

Assistant Store Manager

Fairfax, VA · On-site

$26 - $32/hr

Meet regularly with the Tecovas HQ Retail Training team or field leaders to check in on team progress * Suggest improvements or new programs related to retail training * Ensure the compliance of all ...

Sport Clips

Hair Stylist/Barber

Richmond, VA

$30 - $50/hr

... retail training classes • Unlimited career advancement opportunities • Annual tenure raises and bonus opportunities • Paid holidays • Paid vacation for both full-time and part-time team ...

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Retail Training information

How does a Retail Training professional typically collaborate with store managers and sales associates to implement new training programs?

Retail Training professionals work closely with store managers and sales associates to ensure new training programs are effectively rolled out and adopted. They often conduct needs assessments, develop tailored training sessions, and provide ongoing support through coaching and feedback. Regular communication and collaboration help address on-the-ground challenges and ensure that training aligns with company goals and store operations. This partnership fosters a positive learning environment, drives employee engagement, and ultimately enhances customer service.

What training is needed for retail?

Retail training for retail associates typically includes customer service skills, product knowledge, point-of-sale system operation, and store policies. Many employers provide on-the-job training, and certifications in areas like first aid or sales techniques can be beneficial. Strong communication and problem-solving skills are also important for success in retail roles.

What are the key skills and qualifications needed to thrive in Retail Training, and why are they important?

To thrive in Retail Training, you need a solid understanding of retail operations, product knowledge, and instructional design, often supported by experience in retail and a background in education or training. Familiarity with learning management systems (LMS), point-of-sale (POS) software, and digital training tools is typically required. Exceptional communication, presentation, and interpersonal skills help trainers engage staff and adapt to diverse learning styles. These skills ensure effective knowledge transfer, improved employee performance, and consistent customer service standards across retail teams.

How long is training for retail jobs?

Training for retail jobs typically lasts from a few days to several weeks, depending on the complexity of the role and the company's training program. New employees often learn customer service skills, point-of-sale systems, and store policies during this period, which may include on-the-job training and online modules.

What does a retail trainer do?

A retail trainer is responsible for educating new and existing employees on company policies, product knowledge, customer service skills, and sales techniques. They develop training programs, conduct workshops, and assess employee performance to ensure staff are well-prepared to meet retail standards and goals.

What is retail training?

Retail training refers to the process of educating employees in the retail industry on essential skills and knowledge to perform their jobs effectively. This can include product knowledge, customer service, sales techniques, inventory management, and operating point-of-sale systems. Effective retail training helps ensure that staff can deliver excellent customer experiences, improve sales, and maintain store standards. Training can be provided in-person, online, or through a combination of both methods.

What is the difference between Retail Training vs Retail Sales Associate?

AspectRetail TrainingRetail Sales Associate
Primary RoleDesigning and delivering training programs to improve staff skillsAssisting customers, selling products, and providing service
Required CredentialsKnowledge of training methods, retail industry standardsHigh school diploma, customer service skills
Work EnvironmentTraining rooms, corporate offices, retail storesRetail stores, shopping malls
Employer UsageRetail chains, training companies, HR departmentsRetail stores, supermarkets, specialty shops

Retail Training focuses on developing staff skills through training programs, while Retail Sales Associates engage directly with customers to sell products. Both roles are essential in retail, but they serve different functions within the industry.

How to train retail employees?

Training retail employees involves providing comprehensive onboarding that covers product knowledge, customer service skills, and company policies. Effective methods include hands-on training, role-playing scenarios, and ongoing coaching, often supported by training manuals or digital learning platforms. Regular assessments and feedback help ensure employees develop the necessary skills to perform their roles effectively.
What are the most commonly searched types of Retail Training jobs in Virginia? The most popular types of Retail Training jobs in Virginia are:
Retail Training jobs near you
Infographic showing various Retail Training job openings in Virginia as of July 2026, with employment types broken down into 63% Full Time, 35% Part Time, 1% Temporary, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution.
Lead Retail Trainer

Lead Retail Trainer

American Greetings

Richmond, VA • On-site

$17 - $20/hr

Part-time

Re-posted 3 days ago

American Greetings rating

5.2

Company rating: 5.2 out of 10

Based on 68 frontline employees who took The Breakroom Quiz

524th of 528 rated manufacturers

Job description

American Greetings is a global leader in the Celebrations marketplace.
Celebrate with us and join our team today!
As a Part Time Lead Retail Trainer, you are a vital part of our company’s purpose: helping people celebrate holidays, each other, and all of life’s special moments, by making the world a more thoughtful and caring place every single day. We are looking for a motivated and energetic Lead Retail Trainer to help manage and train merchandisers servicing our greeting card departments in retail locations. This is a part-time role responsible for the training and development of our merchandisers along with coordinating revisions within a specified geographical area.
Pay
• The starting pay is $17.00 per hour with two increases during the first year of employment (the listed rates are subject to change based on work location).
• After 6 months of employment the pay rate will increase to $18.50.
• After a year of continued employment, the pay rate will increase to $20.00.
•401(k) with company match
Hours
The weekly average hours are 15 hours per week. The weekly hours may increase to an average of 30 hours per week around holidays.
Location
Working Zip Code(s) for location: 23112
Training Responsibilities of a Lead Retail Trainer
• Partner with the Field Manager to identify training needs.
• Communicate with new and existing merchandisers to schedule training as needed while mentoring and giving feedback.
• Ability to train on duties including but not limited to, servicing an order, and inventory management and organizational activities. along with season duties including but not limited to, seasonal changeovers, seasonal display maintenance, seasonal inventory management, seasonal outpost placement.
• Build strong relationships with store personnel while promoting our brand.
• Identify and arrange coverage for vacant stores within their area.
• Continually work on improving your store and ensuring the merchandisers are successful.
• Responsible for merchandising of own small route of stores.
Revision Responsibilities of a Lead Retail Trainer
• Work with Field Manager and store personnel on major revision activity before, during and after setup.
• Knowledge of all fixture types across different accounts and ability to build fixtures as needed. Along with understanding planograms, cabinet diagrams, and other revision specific materials to successfully execute a revision.
• Can effectively assign tasks and effectively manage a team during revisions to complete the job.
• Constant communication with Field Manager on all aspects of revision along with follow up throughout the process.

Company Description

As the leader in meaningful connections, American Greetings is committed to making the world a more thoughtful and caring place. Founded in 1906, the creator and manufacturer of innovative social expression products offers paper cards, digital greetings, gift wrap, party goods and more to help consumers honor the people and moments in life that really matter. The Company's major greeting card brands are American Greetings, Papyrus, Recycled Paper Greetings and Carlton Cards. AmericanGreetings.com lets consumers shop and buy paper cards, ecards, printables, party supplies and gift wrap — along with providing useful content that educates and inspires visitors to connect more meaningfully. The 113 year-old Company is headquartered in Cleveland, Ohio, and its products can be found in retail outlets worldwide.

What American Greetings employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About American Greetings

Sourced by ZipRecruiter

As a leader in meaningful connections, American Greeting Corporation is a creator and manufacturer of creative social expression products. Please check out our website at www.workatag.com. We look forward to welcoming you to our team! American Greetings -- we make the world a more thoughtful and caring place

Industry

Manufacturing

Company size

10,000+ Employees

Headquarters location

Cleveland, OH, US

Year founded

1906

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