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Retail Training Jobs in Virginia (NOW HIRING)

Walmart

Retail Manager in Training

Norfolk, VA · On-site

$31.25 - $38.46/hr

Leads and develops teams effectively by teaching training and actively listening to associates ... OR 1 year's retail experience and 1 year's supervisory experience; OR 2 years' general work ...

Dollar Bank

Branch Manager, Hilltop

Virginia Beach, VA · On-site

The Branch Manager I participates in a comprehensive retail training program while working toward individual business development and sales objectives. This role is responsible for fostering a high ...

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Retail Training information

How does a retail training professional typically collaborate with store managers and sales associates to implement new training programs?

Retail Training professionals work closely with store managers and sales associates to ensure new training programs are effectively rolled out and adopted. They often conduct needs assessments, develop tailored training sessions, and provide ongoing support through coaching and feedback. Regular communication and collaboration help address on-the-ground challenges and ensure that training aligns with company goals and store operations. This partnership fosters a positive learning environment, drives employee engagement, and ultimately enhances customer service.

What are the key skills and qualifications needed to thrive in retail training?

To thrive in Retail Training, you need a solid understanding of retail operations, product knowledge, and instructional design, often supported by experience in retail and a background in education or training. Familiarity with learning management systems (LMS), point-of-sale (POS) software, and digital training tools is typically required. Exceptional communication, presentation, and interpersonal skills help trainers engage staff and adapt to diverse learning styles. These skills ensure effective knowledge transfer, improved employee performance, and consistent customer service standards across retail teams.

What is retail training?

Retail training refers to the process of educating employees in the retail industry on essential skills and knowledge to perform their jobs effectively. This can include product knowledge, customer service, sales techniques, inventory management, and operating point-of-sale systems. Effective retail training helps ensure that staff can deliver excellent customer experiences, improve sales, and maintain store standards. Training can be provided in-person, online, or through a combination of both methods.

What is the difference between Retail Training vs Retail Sales Associate?

AspectRetail TrainingRetail Sales Associate
Primary RoleDesigning and delivering training programs to improve staff skillsAssisting customers, selling products, and providing service
Required CredentialsKnowledge of training methods, retail industry standardsHigh school diploma, customer service skills
Work EnvironmentTraining rooms, corporate offices, retail storesRetail stores, shopping malls
Employer UsageRetail chains, training companies, HR departmentsRetail stores, supermarkets, specialty shops

Retail Training focuses on developing staff skills through training programs, while Retail Sales Associates engage directly with customers to sell products. Both roles are essential in retail, but they serve different functions within the industry.

What are the most commonly searched types of Retail Training jobs in Virginia? The most popular types of Retail Training jobs in Virginia are:
Retail Training jobs near you
Infographic showing various Retail Training job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

Floating Personal Banker Supervisor (Regional Banking Supervisor)

Dollar Bank Federal Savings Bank

Virginia Beach, VA

Full-time

Re-posted 24 days ago

Job description

The Regional Banking Supervisor plays a key role in delivering exceptional customer service and strengthening customer relationships. This position involves engaging in meaningful interactions to understand customer needs and providing tailored recommendations on banking products and services, including checking and savings accounts, credit cards, loans, and digital banking solutions.
In addition to a comprehensive retail training program designed to develop consultative sales skills, the Regional Banking Supervisor supports branch operations and ensures service excellence. This role provides an opportunity to lead by example, guiding team members in delivering personalized financial solutions while maintaining a high standard of customer satisfaction

As a member of the Regional Banking Team, you will be responsible for supporting multiple branches within Dollar Bank's Hampton Roads area. Travel reimbursement is provided after a specific mileage threshold is met.
Education and Experience Requirements:
High school diploma/GED required.
One year demonstrated track record of achieving sales goals is required with either College (Associate's) degree OR a minimum of 2 years demonstrated ability to deliver outstanding customer service in financial services or retail industry


Leadership, supervision, or mentorship experiences required.
Ability to travel between multiple assigned branches according to business needs.
A valid driver's license and access to a reliable vehicle is required.
Candidates being considered will be subject to additional background checks as required by the Office of the Comptroller of the Currency.
Essential Functions:
Build relationships with our customers by engaging in a consultative sales approach.
Utilize the relationship building skills taught through Dollar Bank's training program to create customer loyalty.
Educate our customers on ways to utilize technology in branch, online or mobile.
Utilize sound decision making skills while balancing customer service and financial loss.
Assist in training and development of new employees within the bank.
Learn how to open and close branches.
Adhere to all established branch operational processes and procedures.
Multitasking skills to quickly shift from transaction to transaction.
Make sound, balanced decisions that prioritize risk management, profitability, and customer satisfaction in each transaction.
Arithmetic skills to count money accurately


Computer literacy to access account information and process transactions.
Develop a thorough knowledge of Bank products and guidelines by attending the required classes.
Maintain a professional appearance and conduct yourself in a professional manner at all times.
Maintain the highest level of professional integrity and ethics.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing, and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions.

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