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Retail Manager Trainee

Natchitoches, LA · On-site

$17.50 - $20.75/hr

The trainee will receive hands-on training in store operations, team leadership, customer service ... Retail: 2 years (Preferred) Work Location: In person

Valu Home Centers

Retail Management Trainee

Erie, PA · On-site

$44K - $46K/yr

Retail Management Trainee Join our team as a leader, a DIY enthusiast, and a champion for your community. At Valu Home Centers, you won't be stuck in an office. You'll be on the front lines, directly ...

Cash America Pawn

$16 - $26.47/hr

We are currently looking for the right Retail Store Management Trainee to join our Team! $16.00 to $26.47 per hour This role is designed for external retail assistant managers and store managers ...

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How much do retail trainee jobs pay per hour?

As of May 31, 2026, the average hourly pay for retail trainee in the United States is $20.72, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $22.36 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Retail Trainee, and why are they important?

To thrive as a Retail Trainee, you need a basic understanding of retail processes, strong numeracy skills, and at least a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and store safety protocols is typically required. Outstanding customer service, teamwork, and a willingness to learn are crucial soft skills in this role. These skills ensure efficient store operations, excellent customer experiences, and provide a solid foundation for career progression in retail.

What types of tasks and learning opportunities can I expect as a Retail Trainee?

As a Retail Trainee, you'll typically rotate through various departments to gain hands-on experience in sales, customer service, inventory management, merchandising, and cashier operations. You'll work closely with experienced staff and supervisors who will mentor you and help you develop essential retail skills. The role often includes structured training sessions and regular feedback to help you progress. This setup prepares you for advanced positions, such as department supervisor or store assistant manager, by giving you a comprehensive view of store operations and customer engagement.

What is a Retail Trainee?

A Retail Trainee is an entry-level employee who undergoes training to learn the basics of retail operations, customer service, sales, inventory management, and store procedures. This role is designed for individuals who are new to the retail industry and want to gain practical experience on the job. Retail trainees typically work under the supervision of experienced staff or managers, and their training may include both classroom instruction and hands-on practice. The goal is to prepare trainees for more advanced positions within the retail company, such as sales associate or supervisor.

What is the difference between Retail Trainee vs Retail Associate?

AspectRetail TraineeRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; some roles may prefer experience
Work EnvironmentTraining period, supervised environmentCustomer-facing, retail store setting
Employer UsageEntry-level training position for new hiresFull-time or part-time staff responsible for sales and customer service

Retail Trainee positions are designed for individuals starting their retail careers, focusing on training and skill development. Retail Associates are experienced staff members responsible for assisting customers, managing sales, and maintaining store operations. The trainee role is a stepping stone to becoming a full Retail Associate, with the main difference being experience level and responsibilities.

What cities are hiring for Retail Trainee jobs? Cities with the most Retail Trainee job openings:
What are the most commonly searched types of Retail jobs? The most popular types of Retail jobs are:
What states have the most Retail Trainee jobs? States with the most job openings for Retail Trainee jobs include:
Retail Trainee jobs near you
Infographic showing various Retail Trainee job openings in the United States as of May 2026, with employment types broken down into 67% Full Time, 11% Temporary, and 22% Contract. Highlights an 99% Physical, and 1% Hybrid job distribution, with an average salary of $43,104 per year, or $20.7 per hour.
Retail Store Management Trainee - 2963

Retail Store Management Trainee - 2963

Cash America Pawn

Shoreline, WA

$22 - $29/hr

Other

Posted yesterday

Cash America rating

5.5

Company rating: 5.5 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

7th of 7 rated pawnbroker

Job description

We are currently looking for the right

Retail Store Management Trainee

to join our Team!

$22.00 to $29.00 per hour

This role is designed for external retail assistant managers and store managers interested in "fast-tracking" into a Store Management position. This role requires a minimum of 1 year retail management experience.

Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $2.50 per hour ON TOP OF YOUR HOURLY RATE.

Reports to: District Manager / Designated Store Manager
Supervisory Responsibility *in partnership with DM/SM through training period*: Assistant Store Manager(s), Pawnbrokers/ Sales and Loan Associates, Warehouse Associate

Position Summary:
The Management Trainee role is designed as a developmental position intended to prepare the trainee for future management responsibilities, while working alongside another Store Manager under the oversight of the District Manager. The role supports the day-to-day operations of the store and promotes a positive, productive, and customer-focused environment. Responsibilities including leading, coaching and developing store employees; recruiting and retaining talent; and supporting the achievement of
financial goals. By leading by example and promoting our company values, the Management Trainee helps set the tone for a customer-centric environment. The role also involves reviewing store financial statements to monitor performance and make adjustments as necessary, protecting company assets through inventory control, following policies and procedures, and securing customer loans. Using internal and external marketing tools, the Management Trainee assists in promoting the store and
supporting new customer acquisition.

Management Trainee
At the onset of employment, the Management Trainee will be exposed to a combination of on-the-job experience, formal training, and leadership development, designed to get the trainee up to speed in the most efficient way possible. In addition to the trainee's direct manager, the company will pair the trainee with a mentor to develop pawnbroking skills and knowledge.
At the end of the training period, which lasts for approximately 90 days, operational leadership team will evaluate training progress and results for placement. The Management Trainee must demonstrate satisfactory performance through the trainee program in order to remain eligible for and be considered for a Store Manager or Assistant Store Manager position. Upon successful completion of the training period, the trainee must be willing to be placed in any store location within the designated District.

General Duties and Responsibilities:
Works under the direction of, and in collaboration with, the District Manager, Store Manager, or other management personnel to:
1. Facilitates a customer-centric environment by engaging customers in a friendly and professional manner and rapidly addressing customer issues.
2. Provides exceptional Leadership by directing daily operations, talent management, training, team building and oversight of employee development.
3. Recruits top talent, sourcing candidates through company-prescribed channels.
4. Opens and closes store, including but not limited to, counting cash drawers, merchandise and ensuring all procedures are followed to ensure protection of assets.
5. Ensures asset protection through inventory control, property safety procedures, documentation and securing customer loans.
6. Administers processes and procedures within the store, which include inventory, managing loans, merchandising, store presentation, store systems, bank deposits and FSC reporting.
7. Independently receive, evaluate, lift, carry, move, and secure customer merchandise as part of pawn, buy, and retail transactions
8. Evaluates store financial statements and drives profitability through communication and goal setting.
9. Ensures that operating standards meet or exceed FirstCash standards.
10. Monitors loan qualification and buy processes to ensure value and integrity of all loans issued.
11. Completes assigned tasks and training for self-development as requested.
12. Communicates clearly and precisely to employees to ensure that they understand store mission and profit objectives.
13. Remains up to date on product knowledge.
14. Partners with Human Resources to administer progressive discipline within company-prescribed guidelines.
15. Other related duties as assigned.

Minimum Qualifications:
Given the critical nature of this role to our business operations, regular attendance and punctuality are essential functions of this role.
High School Diploma or GED (or equivalent experience)
Minimum 18 years of age (*WA ONLY: Minimum 21 years of age)
Demonstrated ability to effectively supervise others.
Previous people management experience - minimum 1 year
Entrepreneurial spirit
Strong desire to work, serve customers and work with people; team oriented
Ability to multi-task in a fast-paced environment
Cash handling experience required
High energy sales personality with knowledge of jewelry and general merchandise
Detailed oriented with strong organizational skills
Solid written and verbal communication skills
Analytical skills
Ability to work independently with minimal supervision
Excellent work ethic and strong business sense
Computer literate and able to use common office machines
Ability to become certified to work with firearms, as well as become a listed Responsible Person for a Federal Firearms License with the ATF, as needed.

Work Location:
Primarily indoors. Employees may be asked to assist a customer on the exterior of the building (within our parking lots) or to retrieve products stored in exterior storage buildings or other areas.
Work Postures/Requirements:
Standing/Walking - Frequently throughout work shifts while assisting customers at the sales counter or on the sales floor, and while performing inventory, maintenance, and operational tasks in customer and non-customer areas.
Sitting - Occasionally during the work shift to complete sales documentation, reporting and other administrative tasks.
Bending - Frequently bending in various directions using to proper bending and body mechanics while receiving, storing, or selling merchandise.
Reaching - Frequently to retrieve merchandise from shelves, storage areas, carts, and customers.
Walking - Frequently within the store as customers are assisted and stock retrieved.
Climbing - Frequently to access elevated storage locations, in accordance with safety procedures.
Kneeling - Occasionally.

Physical Demands/Requirements: Due to the nature of pawn transactions and customer interactions, this position requires the ability to safely lift, carry, and move customer merchandise during the normal course of business. These physical functions, including the above Work Postures/Requirements, are considered essential to the role. Performing these functions during customer transactions that occur at unpredictable times and often require immediate assistance. Team assistance may not always be immediately available, and employees in this role are expected to perform essential physical functions as part of their regular duties.
Lifting/Carrying - This position requires the ability to independently lift, carry, and move items weighing up to 50 pounds, and occasionally up to 70 pounds, as part of customer transactions, inventory handling, and store operations. Lifting requirements are continuous as they occur at unpredictable times and may require immediate assistance to customers. While carts or dollies may be used when available, employees must be able to safely perform required lifting tasks with or without reasonable accommodation.
Tool Usage - No tools are used on a regular or routine basis during a normal workday. Jeweler's tools and other
power tools are used occasionally.
Chemicals Usage - Occasional.
Work Hours - Managers will work 40+ hours a week. Hours worked based on the needs of business.


Definitions:
Occasional = 20% of time or less
Frequent = 20-50% of the time
Continuous = 50% of the time or more

Note: The information contained in this description is not intended to be an all-inclusive list of the duties and responsibilities of this job or the skills and abilities required to do the job. Management has the discretion to assign/reassign duties and responsibilities to this job at any time. Duties and responsibilities may be subject to change at any time due to reasonable accommodation or other reasons. Any changes made by management will not affect the at-will nature of employment.


FirstCash Holdings, Inc. is an Equal Opportunity Employer

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