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Retail Systems Manager Jobs (NOW HIRING)

Support Yesway retail systems infrastructure including point of sale, back office, credit, fuel ... POS certification, or willingness to obtain in a timeframe determined by Management - examples ...

Support Yesway retail systems infrastructure including point of sale, back office, credit, fuel ... POS certification, or willingness to obtain in a timeframe determined by Management - examples ...

Support Yesway retail systems infrastructure including point of sale, back office, credit, fuel ... POS certification, or willingness to obtain in a timeframe determined by Management - examples ...

Support Yesway retail systems infrastructure including point of sale, back office, credit, fuel ... POS certification, or willingness to obtain in a timeframe determined by Management - examples ...

Support Yesway retail systems infrastructure including point of sale, back office, credit, fuel ... POS certification, or willingness to obtain in a timeframe determined by Management - examples ...

Support Yesway retail systems infrastructure including point of sale, back office, credit, fuel ... POS certification, or willingness to obtain in a timeframe determined by Management - examples ...

Support Yesway retail systems infrastructure including point of sale, back office, credit, fuel ... POS certification, or willingness to obtain in a timeframe determined by Management - examples ...

Support Yesway retail systems infrastructure including point of sale, back office, credit, fuel ... POS certification, or willingness to obtain in a timeframe determined by Management - examples ...

Support Yesway retail systems infrastructure including point of sale, back office, credit, fuel ... POS certification, or willingness to obtain in a timeframe determined by Management - examples ...

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Retail Systems Manager information

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How much do retail systems manager jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for retail systems manager in the United States is $22.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $26.68 per hour, depending on experience, location, and employer.

What does a retail systems manager do?

A Retail Systems Manager oversees the technology systems that support retail operations, such as point-of-sale (POS) systems, inventory management, and e-commerce platforms. They are responsible for ensuring these systems are running smoothly, troubleshooting technical issues, and coordinating software updates or new technology rollouts. Additionally, they work closely with other departments to optimize processes, enhance customer experience, and support business objectives through technology solutions.

How does a retail systems manager typically collaborate with store operations and IT teams to improve retail processes?

A Retail Systems Manager acts as a key bridge between store operations and IT teams, ensuring that retail technologies like POS systems, inventory management, and customer data platforms function seamlessly. They regularly communicate with store managers to gather feedback on system performance and work with IT specialists to troubleshoot and implement upgrades. This role often involves leading cross-functional meetings, coordinating user training, and developing process improvements to enhance efficiency and customer experience. Collaboration is essential, as the Retail Systems Manager must balance operational needs with technical feasibility.

What are the key skills and qualifications needed to thrive as a retail systems manager, and why are they important?

To thrive as a Retail Systems Manager, you need a solid background in IT systems management, retail operations, and a relevant degree such as computer science or information systems. Familiarity with point-of-sale (POS) platforms, inventory management software, ERP systems, and certifications like ITIL or PMP are commonly required. Strong problem-solving abilities, leadership, and clear communication skills help drive effective collaboration across technical and non-technical teams. These skills are crucial to ensure seamless retail operations, optimize system performance, and support business goals in a fast-paced environment.

What cities are hiring for Retail Systems Manager jobs?

Cities with the most Retail Systems Manager job openings:

What are the most commonly searched types of Retail Systems jobs?

The most popular types of Retail Systems jobs are:

What states have the most Retail Systems Manager jobs?

States with the most job openings for Retail Systems Manager jobs include:

What are popular job titles related to Retail Systems Manager jobs?

For Retail Systems Manager jobs, the most frequently searched job titles are:

Infographic showing various Retail Systems Manager job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $47,574 per year, or $22.9 per hour.

Computer Systems Support Specialist

Baton Rouge, LA

Associated Grocers
Wholesale • 501 - 1,000 employees

Full-time

Retirement, PTO

Posted 14 days ago


Job description

Do you enjoy solving technical problems and helping others succeed? If so, Associated Grocers is the company for you.

As a Computer Systems Support Specialist, you'll be the first point of contact for retail team members needing technical assistance. You'll provide timely support for point-of-sale (POS) systems and related technology by troubleshooting hardware, software, operating system, and network issues while delivering outstanding customer service.

In this role, you'll document and track support requests, resolve technical issues whenever possible, and collaborate with senior support staff to escalate more complex concerns. You'll also help educate users on POS systems and best practices, playing a key role in keeping our retail operations running smoothly and efficiently.

If you're a customer-focused problem solver who enjoys learning new technology and making a difference every day, Associated Grocers is the place to grow your career.

Competitive pay, weekly payroll, a comprehensive benefits package, 401K retirement program, Paid Time Off, and a Fantastic Team Environment!     

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  1. Consult with member stores to determine their systems and software needs
  2. Support retailers in the use of POS software from RORC, LOC, ADC, and BRData Software as well as support Host Communications file transfers and other products.
  3. Read manuals of newly acquired software packages in preparation for installations
  4. Provide telephone and field technical support and hardware repair for retail systems customers
  5. Install and set up new software, register systems, operating systems, anti-virus, cloud based applications, and networks, and other systems and applications, including cabling at member stores.
  6. Train users on software and systems where appropriate.
  7. Maintain knowledge of current computer hardware and software technology and pricing
  8. Provide backup support to in-house Retail Systems Specialist when needed
  9. Make recommendations to Retail Systems Management regarding customer needs
  10. Provide on call support as required
  11. Create and maintain appropriate documentation for all services performed
  12. Create and maintain appropriate custodial documentation for all equipment 
  13. Timely submission of all documentation and paperwork
  14. Deploy/Install AG-Link and related communications mechanisms as required.
  15. Provide technical support (field and telephone) for Retail Systems applications and offerings, and related applications and processes.
  16. Install and setup Email and Internet accounts at Retail when appropriate.
  17. Make recommendations to Retail Systems Management regarding customer requests for enhancements.
  18. Assist with and provide support for new AG customer integration as well as provide assistance and support for Host Communications Service and third party file builds and compares.
  19. Ensure professional and technical growth through attendance at, and participation in seminars, workshops, conferences, and other professional/technical meetings.

Education and/or Experience                   

Associate's degree (A. A.) or equivalent from two-year college or technical school required. 2 years’ experience with PC software and hardware, including spreadsheets, databases, word processing, operating systems, networking, and scanning systems. Experience supporting hardware and software, including point of sale and payments systems, at customer sites is desired.

Computer Skills

  1. Technical knowledge of DOS and Windows operating systems and networks.
  2. Some Knowledge of SQL Server and Network Security.
  3. Prior Point of Sale system experience beneficial.
  4. Router and wireless network configuration.

Other Skills and Abilities                   

  1. Ability to work well with little or minimal supervision.
  2. Ability to communicate well at different levels within the organization and our customers’ organizations.
  3. Ability to train others on computer systems and software use.