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Retail Supervisor Jobs in Raleigh, NC (NOW HIRING)

Burlington Stores

Retail Front End Supervisor - Full-Time

Cary, NC · On-site

$15 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Retail Front End Supervisor, you'll be an integral part of the store leadership team, working closely with Store Management in the areas of Merchandising, Customer Service, Operations, and Human ...

Burlington Stores

Retail Front End Supervisor - Full-Time

Durham, NC · On-site

$15.50 - $17.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Retail Front End Supervisor, you'll be an integral part of the store leadership team, working closely with Store Management in the areas of Merchandising, Customer Service, Operations, and Human ...

New

PetSmart

Retail Operations Lead

Durham, NC

$14.75 - $18/hr

  • Medical

  • Retirement

  • PTO

Supervisory responsibility * No direct reports, however, are expected to guide and support the development of other associates. * Provides feedback on associate performance to direct supervisor.

PetSmart

Retail Operations Lead

Durham, NC · On-site

$15 - $18.25/hr

  • Medical

  • Retirement

  • PTO

Supervisory responsibility * No direct reports, however, are expected to guide and support the development of other associates. * Provides feedback on associate performance to direct supervisor.

PetSmart

Retail Operations Lead

Garner, NC

$13.75 - $17/hr

  • Medical

  • Retirement

  • PTO

Supervisory responsibility * No direct reports, however, are expected to guide and support the development of other associates. * Provides feedback on associate performance to direct supervisor.

PetSmart

Retail Operations Lead

Cary, NC · On-site

$15.75 - $19.25/hr

  • Medical

  • Retirement

  • PTO

Supervisory responsibility * No direct reports, however, are expected to guide and support the development of other associates. * Provides feedback on associate performance to direct supervisor.

PetSmart

Retail Operations Lead

Raleigh, NC · On-site

$13.75 - $16.75/hr

  • Medical

  • Retirement

  • PTO

Supervisory responsibility * No direct reports, however, are expected to guide and support the development of other associates. * Provides feedback on associate performance to direct supervisor.

PetSmart

Retail Operations Lead

Durham, NC · On-site

$15 - $18.25/hr

  • Medical

  • Retirement

  • PTO

Supervisory responsibility * No direct reports, however, are expected to guide and support the development of other associates. * Provides feedback on associate performance to direct supervisor.

PetSmart

Retail Operations Lead

Smithfield, NC

$13.50 - $16.50/hr

  • Medical

  • Retirement

  • PTO

Supervisory responsibility * No direct reports, however, are expected to guide and support the development of other associates. * Provides feedback on associate performance to direct supervisor.

PetSmart

Retail Operations Lead

Durham, NC

$14.75 - $18/hr

  • Medical

  • Retirement

  • PTO

Supervisory responsibility * No direct reports, however, are expected to guide and support the development of other associates. * Provides feedback on associate performance to direct supervisor.

PetSmart

Retail Operations Lead

Smithfield, NC · On-site

$13.50 - $16.50/hr

  • Medical

  • Retirement

  • PTO

Supervisory responsibility * No direct reports, however, are expected to guide and support the development of other associates. * Provides feedback on associate performance to direct supervisor.

PetSmart

Retail Operations Lead

Garner, NC

$13.75 - $17/hr

  • Medical

  • Retirement

  • PTO

Supervisory responsibility * No direct reports, however, are expected to guide and support the development of other associates. * Provides feedback on associate performance to direct supervisor.

PetSmart

Retail Operations Lead

Cary, NC

$15.75 - $19.25/hr

  • Medical

  • Retirement

  • PTO

Supervisory responsibility * No direct reports, however, are expected to guide and support the development of other associates. * Provides feedback on associate performance to direct supervisor.

PetSmart

Retail Operations Lead

Smithfield, NC · On-site

$13.50 - $16.50/hr

  • Medical

  • Retirement

  • PTO

Supervisory responsibility * No direct reports, however, are expected to guide and support the development of other associates. * Provides feedback on associate performance to direct supervisor.

PetSmart

Retail Operations Lead

Raleigh, NC · On-site

$13.75 - $16.75/hr

  • Medical

  • Retirement

  • PTO

Supervisory responsibility * No direct reports, however, are expected to guide and support the development of other associates. * Provides feedback on associate performance to direct supervisor.

PetSmart

Retail Operations Lead

Durham, NC · On-site

$14.75 - $18/hr

  • Medical

  • Retirement

  • PTO

Supervisory responsibility * No direct reports, however, are expected to guide and support the development of other associates. * Provides feedback on associate performance to direct supervisor.

PetSmart

Retail Operations Lead

Durham, NC · On-site

$14.75 - $18/hr

  • Medical

  • Retirement

  • PTO

Supervisory responsibility * No direct reports, however, are expected to guide and support the development of other associates. * Provides feedback on associate performance to direct supervisor.

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Showing results 21-40

All JobsRetail Supervisor JobsRetail Supervisor Jobs in Raleigh, NC

Retail Supervisor information

See Raleigh, NC salary details

$10

$20

$31

How much do retail supervisor jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for retail supervisor in Raleigh, NC is $20.22, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $23.61 per hour, depending on experience, location, and employer.

What is a retail supervisor?

Retail Supervisors are responsible for overseeing the daily operations of retail stores or departments. They manage staff, ensure excellent customer service, handle inventory, and help meet sales targets. Retail Supervisors also train new employees, resolve customer complaints, and ensure store policies and procedures are followed. Their role is crucial in maintaining an efficient, organized, and customer-friendly retail environment.

What are the key skills and qualifications needed to thrive as a retail supervisor, and why are they important?

To thrive as a Retail Supervisor, you need strong leadership, inventory management, and customer service skills, often backed by experience in retail and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, scheduling software, and inventory management tools is typically required. Excellent communication, problem-solving abilities, and the capacity to motivate a team are standout soft skills in this role. These skills ensure efficient store operations, high staff morale, and exceptional customer experiences, all of which drive business success.

What are some common challenges faced by retail supervisors, and how can they be addressed?

Retail Supervisors often encounter challenges such as managing diverse teams, handling high customer expectations, and meeting sales targets. Balancing staff scheduling, ensuring adequate training, and resolving conflicts are key aspects of the role. Proactively communicating with team members, setting clear expectations, and staying adaptable during busy periods can help overcome these challenges. Additionally, leveraging company resources and seeking support from upper management can make problem-solving more effective and foster a positive work environment.

What is the difference between Retail Supervisor vs Retail Manager?

AspectRetail SupervisorRetail Manager
ResponsibilitiesOversees daily store operations, manages staff, ensures customer satisfactionDevelops sales strategies, manages budgets, oversees multiple stores or departments
Required CredentialsHigh school diploma or equivalent; some roles may prefer retail or management certificationsBachelor’s degree often preferred; management certifications beneficial
Work EnvironmentRetail store setting, part-time or full-timeRetail store or corporate office, full-time
ScopeFocuses on daily store operations and staff supervisionBroader strategic planning and overall store performance

The main difference between a Retail Supervisor and a Retail Manager lies in scope and responsibilities. Retail Supervisors focus on daily store operations and staff management, while Retail Managers handle strategic planning and overall store performance. Both roles require similar credentials and work in retail environments, but Managers typically have a broader scope and higher level of responsibility.

More about Retail Supervisor jobs

What are popular job titles related to Retail Supervisor jobs in Raleigh, NC?

For Retail Supervisor jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Retail Supervisor jobs in Raleigh, NC look for?

The top searched job categories for Retail Supervisor jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Retail Supervisor jobs?

Cities near Raleigh, NC with the most Retail Supervisor job openings:

Retail Supervisor jobs near you
Infographic showing various Retail Supervisor job openings in Raleigh, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $42,059 per year, or $20.2 per hour.

Retail Front End Supervisor - Full-Time

Burlington Stores

Holly Springs, NC • On-site

$14.50 - $16.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Burlington rating

4.5

Company rating: 4.5 out of 10

Based on 941 frontline employees who took The Breakroom Quiz

20th of 21 rated department stores

Job description

At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join us as a Burlington Stores Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor!
As a Retail Front End Supervisor, you'll be an integral part of the store leadership team, working closely with Store Management in the areas of Merchandising, Customer Service, Operations, and Human Resources. This leadership position is the stepping-stone to a management role within our expanding organization. Are you a self-starter with the ability to supervise store operations efficiently and effectively? If you are a proven leader who understands the value of building strong teams and partnerships to drive results, this is the right opportunity for you!
At Burlington, we live by our Core Values:
  • Drive Results
  • Trust & Respect Each Other
  • Build Teams & Partnerships

Burlington Benefits:
  • Growth Opportunities
  • Competitive Pay
  • Flexible Hours
  • 15-30% Associate Discount
  • Medical, Dental, and Vision Coverage
  • Employee Assistance Program
  • Life and Disability Insurance
  • Paid Time Off
  • Paid Holidays
  • 401 (k)

Key Responsibilities:
  • Supervise all store functions and associates while in the role of Manager on Duty
  • Maximize sales results through training, developing, and coaching of direct reports
  • Promote safety for both our customers and associates by adhering to company guidelines
  • Cultivate a diverse culture based on teamwork and collaboration
  • Solve issues/concerns, making informed decisions and supervising the front-end operations to ensure all Burlington customers are provided with exceptional, friendly, and professional customer service at all times
  • Reinforce our company Asset Protection strategies to eliminate shortage
  • Assist in recruiting, interviewing, and onboarding new associates
  • Participate in weekly workload planning meetings
  • Drives Community Relations participation through company programs and partnerships
  • Coordinate meal and break periods and monitors schedule adherence

Requirements:
  • At least 1 year of supervisory experience within an off-price, big box, or a specialty environment
  • Strong interpersonal skills with a positive and engaging attitude
  • Ability to work a full-time schedule including nights, weekends and holidays as required
  • Ability to move/handle/lift store merchandise weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time

At Burlington we're opening more stores nationwide to provide you with even more locations to enjoy our amazing prices on the brands and styles you love. As we grow, you can too through a variety of training and development opportunities!
Come join our team. You're going to like it here!
You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental, and vision coverage including life and disability insurance. Full time associates may also be eligible for up to 12 days of paid time off annually, up to 8 paid holidays, paid sick time in accordance with applicable law, and a 401(k) plan. We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us.
Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
Base Pay: $14.50 per hour - $16.50 per hour
Location 01531 - Holly Springs
Posting Number P1-1078081-13
Address 208 Grand Hill Place
Zip Code 27540
Position Type Regular Full-Time
Career Site Category Store Associate
Position Category Retail Store
Base Pay $14.50 - $16.50 per hour

What Burlington employees say

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About Burlington

Sourced by ZipRecruiter

At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join the Burlington Stores team as a Customer Service Supervisor, Selling Floor Supervisor or Receiving Team Supervisor!

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Burlington, NJ, US

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