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Retail Store Jobs in Raleigh, NC (NOW HIRING)

Big Lots

Retail Store System Lead

Henderson, NC · On-site

Retail Store Systems Lead Department: Retail Technology / Store Operations Reports To: Director of Store Systems Location: Remote with Travel Employment Type: Full-Time Position Summary: The Retail ...

POP MART Americas INC.

Retail Store Manager

Raleigh, NC · On-site

$63K - $73K/yr

Retail industry knowledge, skills, and abilities; * 1+ years of Retail Store Manager experience with a high number of sku volume ,and executing retail Marketing and Visual Merchandising experience.

Pop Mart

Retail Store Manager

Raleigh, NC · On-site

$63K - $73K/yr

Retail industry knowledge, skills, and abilities; * 1+ years of Retail Store Manager experience with a high number of sku volume ,and executing retail Marketing and Visual Merchandising experience.

Guitar Center

Retail Store Manager

Raleigh, NC · On-site

$19 - $21/hr

The Retail Store Manager is responsible for running day-to-day sales and operations while meeting excellent customer service standards. Essential Functions (not all-inclusive): * Manage Sales team by ...

The Guitar Center Company

Retail Store Manager

Raleigh, NC · On-site

$19 - $21/hr

The Retail Store Manager is responsible for running day-to-day sales and operations while meeting excellent customer service standards. Essential Functions (not all-inclusive): * Manage Sales team by ...

Music & Arts

Retail Store Manager

Raleigh, NC

$19 - $21/hr

The Retail Store Manager is responsible for running day-to-day sales and operations while meeting excellent customer service standards. Essential Functions (not all-inclusive): * Manage Sales team by ...

Clarks

Retail Store Manager

Durham, NC · On-site

**NEW STORE OPENING** We are looking for a Store Manager to join the team! After 200 years of success ... Employee discount * Retail Incentive Programs for meeting or exceeding monthly plans At ...

PetSmart Careers

Retail Store Manager

Garner, NC · On-site

$57.50K - $105K/yr

Retail Store Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families ...

PetSmart

Retail Store Manager

Smithfield, NC

Retail Store Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families ...

PetSmart

Retail Store Manager

Morrisville, NC

Retail Store Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families ...

PetSmart

Retail Store Manager

Smithfield, NC

Retail Store Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families ...

PetSmart

Retail Store Manager

Raleigh, NC · On-site

Retail Store Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families ...

PetSmart Careers

Retail Store Manager

Durham, NC · On-site

$57.50K - $105K/yr

Retail Store Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families ...

PetSmart Careers

Retail Store Manager

Durham, NC · On-site

$57.50K - $105K/yr

Retail Store Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families ...

PetSmart Careers

Retail Store Manager

Raleigh, NC · On-site

$57.50K - $105K/yr

Retail Store Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families ...

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Retail Store information

See Raleigh, NC salary details

$9

$13

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How much do retail store jobs pay per hour?

As of May 30, 2026, the average hourly pay for retail store in Raleigh, NC is $13.55, according to ZipRecruiter salary data. Most workers in this role earn between $12.60 and $14.47 per hour, depending on experience, location, and employer.

What Are the Different Roles In a Retail Store?

Depending on the size of the retail store, different job positions may be present. The most common is the sales associate, whose responsibilities include greeting customers, ringing up purchases, and performing basic cleaning duties. Merchandisers or stockers, if the store is large enough, do not spend time at the register, but instead stock merchandise and set shelf displays. Security personnel or asset protection officers patrol the store to curtail shoplifting. Management, meanwhile, oversees the other workers and ensures they are performing their jobs. They also organize and plan shift schedules.

What are the key skills and qualifications needed to thrive as a Retail Store Associate, and why are they important?

To thrive as a Retail Store Associate, you need strong customer service skills, basic sales knowledge, and, typically, a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and cash handling procedures is essential. Excellent communication, teamwork, and problem-solving abilities help associates connect with customers and support smooth store operations. These skills ensure customer satisfaction, efficient transactions, and a positive retail environment that drives sales.

What are some common challenges faced by employees working in a retail store, and how can they be managed?

Retail store employees often encounter challenges such as managing high customer volumes during peak hours, handling difficult customer interactions, and adapting to frequent changes in inventory or promotions. To manage these, strong communication skills, patience, and adaptability are essential. Many retail stores provide training and clear protocols to handle customer complaints and encourage teamwork, which helps employees navigate busy or stressful periods effectively. Additionally, staying organized and being proactive about learning new products or store procedures can greatly enhance performance and reduce on-the-job stress.

What is a retail store?

A retail store is a business establishment where products are sold directly to consumers for personal or household use. These stores can range from small local shops to large chains and department stores, offering goods such as clothing, electronics, groceries, and more. Retail stores may operate in physical locations, online, or both, and focus on providing customers with a convenient shopping experience. The primary goal of a retail store is to meet customer needs while generating sales and profit for the business.

What is the difference between Retail Store vs Retail Associate?

AspectRetail StoreRetail Associate
Required CredentialsHigh school diploma or equivalent; some roles may require certificationsHigh school diploma or equivalent; on-the-job training
Work EnvironmentPhysical retail locations, customer-facingPhysical retail locations, customer-facing
Employer & Industry UsageRetail chains, department stores, specialty shopsRetail chains, department stores, specialty shops
Common Search & ComparisonFocuses on the overall retail store operationsFocuses on individual employee roles within retail stores

Retail Store refers to the physical location or business as a whole, encompassing management and operations. Retail Associate is a specific role within the retail store, primarily involving customer service and sales. While both roles work in retail environments, the retail store is the business entity, and the retail associate is an employee role within that environment.

More about Retail Store jobs
What are the most commonly searched types of Retail Store jobs in Raleigh, NC? The most popular types of Retail Store jobs in Raleigh, NC are:
What are popular job titles related to Retail Store jobs in Raleigh, NC? For Retail Store jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Retail Store jobs in Raleigh, NC look for? The top searched job categories for Retail Store jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Retail Store jobs? Cities near Raleigh, NC with the most Retail Store job openings:
Retail Store jobs near you
Infographic showing various Retail Store job openings in Raleigh, NC as of May 2026, with employment types broken down into 56% Full Time, 40% Part Time, 1% Temporary, and 3% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $28,176 per year, or $13.5 per hour.

Retail Store System Lead

Variety Stores LLC

Henderson, NC

Full-time

Posted 27 days ago

Job description

Job Title: Retail Store Systems Lead
Department: Retail Technology / Store Operations
Reports To: Director of Store Systems
Location: Remote with Travel
Employment Type: Full-Time

Position Summary:

The Retail Store Systems Lead is responsible for the end-to-end support and performance of store technology systems across all retail locations. This includes managing relationships with the POS vendor, ensuring PCI compliance, maintaining POS depot hardware, and overseeing system implementation for store openings, closings, and special projects. The role plays a key part in aligning technology initiatives with operational excellence and compliance requirements in a fast-paced retail environment.

Key Responsibilities:

POS Vendor Management

  • Serve as the primary point of contact for the POS software/hardware vendor.
  • Manage vendor SLAs, support escalations, updates, and performance reviews.
  • Coordinate system upgrades, feature deployments, and bug fixes with vendor teams.

PCI Compliance & Security

  • Ensure all store systems are compliant with PCI DSS requirements.
  • Coordinate with InfoSec and compliance teams on audits, remediation plans, and data protection protocols.
  • Maintain documentation and participate in regular reviews of security practices across store environments.

POS Depot & Hardware Maintenance

  • Oversee inventory, repair, and lifecycle management of POS hardware across all locations.
  • Manage depot processes including RMA handling, staging, and shipping of equipment.
  • Coordinate hardware refreshes and replacements in collaboration with field teams.

New Store Openings & Closures

  • Lead the technical planning and execution of store technology deployments for new locations.
  • Coordinate timelines and system installations across construction, operations, and IT teams.
  • Ensure proper decommissioning, data sanitation, and asset recovery for closing stores.

Project Management

  • Lead cross-functional technology projects including hardware/software rollouts, infrastructure upgrades, and system enhancements.
  • Develop and maintain project plans, communicate milestones, and manage risks.
  • Document procedures and provide post-project analysis to identify improvements.

Qualifications:

  • Associates degree in Information Systems, Business, or a related field (or equivalent experience).
  • 3+ years of experience in retail systems or IT operations, including vendor and project management.
  • Strong knowledge of POS systems (hardware and software), preferably NCR, Toshiba, or Oracle MICROS.
  • Solid understanding of PCI compliance and security best practices.
  • Experience coordinating cross-functional teams and managing timelines across departments.
  • Excellent communication, problem-solving, and organizational skills.

Preferred Skills:

  • Familiarity with service desk/ticketing platforms (e.g., ServiceNow, Jira, Happyfox).
  • Project Management certification (PMP, CAPM, or similar) is a plus.
  • Experience in retail technology deployments at scale (multi-unit, national footprint).
  • Understanding of networking basics, cabling, and low-voltage system planning.