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Retail Store Support Jobs (NOW HIRING)

Home Depot (Retail)

Store Support

Morristown, TN · On-site

$13.25 - $16.75/hr

Store Support | Home Depot Position Purpose: Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order ...

Home Depot (Retail)

Store Support

Onalaska, WI · On-site

$14 - $17.50/hr

Store Support | Home Depot Position Purpose: Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order ...

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Home Depot (Retail)

Store Support

Seattle, WA · On-site

$20 - $22/hr

Store Support | Home Depot Position Purpose: Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order ...

Home Depot (Retail)

Store Support

Tacoma, WA · On-site

$18.25 - $23.50/hr

Store Support Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting ...

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Retail Store Support information

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How much do retail store support jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for retail store support in the United States is $15.77, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $16.83 per hour, depending on experience, location, and employer.

What is a retail store support?

Retail Store Support roles refer to positions that assist with the daily operations of a retail store. These roles typically involve tasks such as stocking shelves, maintaining store cleanliness, assisting customers, handling inventory, and supporting sales staff. People in these positions help ensure that the store runs smoothly and efficiently, often working behind the scenes as well as interacting with customers. Retail Store Support staff play a crucial role in creating a positive shopping experience and keeping the store organized.

What are the key skills and qualifications needed to thrive as a retail store support?

To thrive as a Retail Store Support, you need strong organizational skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with inventory management systems, point-of-sale (POS) software, and barcode scanners is typically required. Excellent teamwork, communication, and problem-solving skills help you effectively assist customers and support store operations. These skills ensure smooth daily operations, accurate inventory control, and a positive shopping experience for customers.

What are some typical challenges faced by retail store support staff, and how can they be addressed?

Retail Store Support staff often encounter challenges such as managing multiple tasks during busy periods, handling inventory discrepancies, and assisting customers with diverse needs. Effective time management and clear communication with team members are key to managing these demands. Many stores provide on-the-job training and mentorship, enabling support staff to develop problem-solving skills and adapt to changing priorities. Collaborating closely with sales associates and managers also helps ensure a smooth workflow and positive customer experience.

What is the difference between Retail Store Support vs Retail Sales Associate?

AspectRetail Store SupportRetail Sales Associate
Primary RoleAssist with store operations, inventory management, and customer service support behind the scenesEngage directly with customers, promote products, and close sales
Work EnvironmentBack-end areas, stockrooms, or support stations within retail storesFront-line sales floor interacting with customers
CredentialsHigh school diploma or equivalent; customer service experience often preferredHigh school diploma or equivalent; sales experience beneficial

Retail Store Support focuses on operational tasks and supporting store functions, while Retail Sales Associates primarily engage with customers to drive sales. Both roles are essential in retail, but they differ in daily responsibilities and interaction levels with customers.

What cities are hiring for Retail Store Support jobs?

Cities with the most Retail Store Support job openings:

What states have the most Retail Store Support jobs?

States with the most job openings for Retail Store Support jobs include:

What are popular job titles related to Retail Store Support jobs?

For Retail Store Support jobs, the most frequently searched job titles are:

Retail Store Support jobs near you

Store Support

Morristown, TN • On-site

Home Depot (Retail)
Retail • 10K+ employees
Learn more about Home Depot (Retail)external

$13.25 - $16.75/hr

Other

Posted 29 days ago

Home Depot rating

7.4

Company rating: 7.4 out of 10

Based on 6,511 frontline employees who took The Breakroom Quiz

Job description

Store Support | Home Depot

Position Purpose: Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

Location: Morristown, TN

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About Home Depot

Sourced by ZipRecruiter

The Home Depot is the world’s largest home improvement specialty retailer, operating a vast network of warehouse-format stores across the United States, Canada, and Mexico. Founded in 1978, the company has established itself as the primary resource for building materials, lawn and garden products, and home décor. Its business model caters to two distinct customer bases: Do-It-Yourself (DIY) homeowners and "Pro" customers, such as professional contractors and tradespeople. Beyond product sales, the company offers an extensive suite of services, including professional installation and one of the largest tool rental operations in North America.

Industry

Retail, manufacturing and personal services

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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