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Retail Store Operations Manager Jobs in Decatur, IL

CVS Health

Store Associate

Decatur, IL

$14.75 - $17/hr

Deliver exceptional customer service, support store operations, and help customers access vital health services. If you thrive in a fast-paced

Ross Stores

Retail Associate

Forsyth, IL

$13.75 - $16/hr

... operational goals. ESSENTIAL FUNCTIONS: Understands that safety is the number one priority and ... Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: Manages ...

Ross Stores

Retail Associate

Forsyth, IL

$13.75 - $16/hr

... operational goals. ESSENTIAL FUNCTIONS: * Understands that safety is the number one priority and ... Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: * Manages ...

Walmart

Store Supervisor

Bement, IL

$60K - $110K/yr

Bachelor's degree in business or related field and 1 year of experience in project management, space management, store design, operations, data analysis, or related area OR 3 years of experience in ...

Walmart

Store Supervisor

Monticello, IL

$60K - $110K/yr

Bachelor's degree in business or related field and 1 year of experience in project management, space management, store design, operations, data analysis, or related area OR 3 years of experience in ...

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How much do retail store operations manager jobs pay per hour?

As of May 30, 2026, the average hourly pay for retail store operations manager in Decatur, IL is $22.19, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $25.87 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Retail Store Operations Manager, and why are they important?

To thrive as a Retail Store Operations Manager, you need strong leadership abilities, retail management experience, and a good understanding of inventory control and sales strategies, often supported by a degree in business or a related field. Familiarity with point-of-sale (POS) systems, inventory management software, and scheduling tools is typically required. Excellent communication, problem-solving, and customer service skills make someone stand out in this position. These skills and qualities are crucial for effectively leading teams, optimizing store performance, and ensuring a positive shopping experience for customers.

What are some common challenges faced by Retail Store Operations Managers, and how can they effectively address them?

Retail Store Operations Managers often encounter challenges such as maintaining high employee morale during busy periods, ensuring inventory accuracy, and meeting sales targets amidst fluctuating customer demand. To address these, managers can implement regular team meetings to foster communication, utilize inventory management systems for greater accuracy, and set clear, achievable goals aligned with broader company objectives. Building strong relationships with staff and providing ongoing training also help in creating a motivated team that can adapt to changing retail environments.

What does a Retail Store Operations Manager do?

A Retail Store Operations Manager oversees the daily activities and overall functioning of a retail store. Their responsibilities include managing staff, ensuring customer satisfaction, maintaining inventory levels, and implementing store policies and procedures. They also handle scheduling, budgeting, and sales performance analysis. The goal is to achieve operational efficiency and drive sales growth while delivering a positive shopping experience for customers.
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Retail Store Operations Manager jobs near you
STORE MANAGER IN EDINBURG, IL

STORE MANAGER IN EDINBURG, IL

Dollar General

Edinburg, IL • On-site

Full-time

Medical, Retirement, PTO

Posted 17 days ago

Dollar General rating

4.0

Company rating: 4.0 out of 10

Based on 4,431 frontline employees who took The Breakroom Quiz

39th of 39 rated national retailers

Job description

Work Where You Matter
At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Company Overview
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at www.dollargeneral.com/about-us.html.
Job Details
GENERAL SUMMARY:
Responsible for the management of all employees in the effective planning and implementation of all store processes, including ordering, receiving, stocking, presentation, selling, staffing and support.
DUTIES and ESSENTIAL JOB FUNCTIONS:
  • Recruit, select and retain qualified employees according to federal and state labor laws and company policies; ensure store is properly staffed.
  • Provide proper training for employees; conduct performance evaluations; identify gaps for appropriate solutions and/or counseling, up to and including termination.
  • Make recommendations regarding employee pay rate and advancement.
  • Communicate performance, conduct and safety expectations regularly; coordinate meetings and events to encourage safety, security and policies.
  • Ensure that the store is appropriately staffed and effectively opened and closed each day. Personally open the store a minimum of two times per week; personally close the store a minimum of two times per week.
  • Evaluate operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors.
  • Order to ensure the meeting or exceeding of in-stock targets; review ordering plan, seasonal direction and inventory management issues on a weekly basis; follow up on Basic Stock Replenishment (BSR)/cycle counts.
  • Facilitate the efficient staging, stocking and storage of merchandise by following defined company work processes.
  • Ensure that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage.
  • Maintain accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Ensure the financial integrity of the store through strict cashier accountability, key control, and adherence to stated company security practices and cash control procedures.
  • Provide superior customer service leadership.
  • Maintain a clean, well-organized store; facilitate a safe and secure working and shopping environment.
  • Ensure that store is adequately equipped with tools necessary to perform required tasks.
  • Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications; ensure employee compliance.
  • Complete all paperwork and documentation according to guidelines and deadlines.

Qualifications
KNOWLEDGE and SKILLS:
  • Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals
  • Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
  • Knowledge of cash handling procedures including cashier accountability and deposit control.
  • Ability to perform IBM cash register functions to generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes.
  • Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE program, etc.)
  • Good organization skills with attention to detail.
  • Ability to solve problems and deal with a variety of situations where limited standardization exists.
  • Certain store locations may give preference to bilingual Spanish speakers.

WORK EXPERIENCE and/or EDUCATION:
  • High school diploma or equivalent strongly preferred.
  • One year of management experience in a retail environment preferred.

COMPETENCIES:
  • Aligns motives, values and beliefs with Dollar General values.
  • Supports ownership by tapping into the potential of others.
  • Acts as a liaison between the corporate office and store employees.
  • Fosters cooperation and collaboration.
  • Interacts with staff tactfully yet directly and maintains an open forum of exchange.
  • Demonstrates responsiveness and sensitivity to customer needs.
  • Applies basic principles of retail (i.e., ordering cycles, peak inventories, merchandise flow, etc.).
  • Provides continuous attention to development of staff.
  • Recruits, hires and trains qualified applicants to fulfill a store need.
  • Ensures store compliance to federal labor laws and company policies and procedures.

WORKING CONDITIONS and PHYSICAL REQUIREMENTS:
  • Frequent walking and standing.
  • Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks.
  • Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts).
  • Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.
  • Occasional climbing (using ladder).
  • Regularly driving/providing own transportation to make bank deposits and occasionally to attend management meetings and to other Dollar General stores.
  • Fast-paced environment; moderate noise level.
  • Occasionally exposed to outside weather conditions.

Dollar General is pleased to offer a wide range of benefit programs designed to care for the physical, mental and financial well-being of our employees and their families. Available benefit programs include health insurance coverage options, a variety of supplemental programs, 401(k) Savings Plan, paid sick leave (where required by law), vacation, paid maternity and parental leave, and many more. Eligibility and waiting period requirements may apply. See careers.dollargeneral.com/benefits for additional details.
This position may be eligible for short-term incentive opportunities based on individual and/or company performance.
Dollar General Corporation is an equal opportunity employer.
Note: Applications will remain open until a candidate is selected and has accepted.
Minimum Salary:
USD $55,200.00
Minimum Salary with Experience Requirements:
USD $57,960.00

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About Dollar General

Sourced by ZipRecruiter

What started as a single store is now a 20+ billion dollar Fortune 119 company. With 140,000+ employees and counting, we’re growing fast and so can you. There are endless opportunities for you, including award-winning training programs and career paths in retail, distribution, transportation or corporate. The possibilities are endless!

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Goodlettsville, TN, US

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