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Retail Store Host Jobs (NOW HIRING)

SongTeller Hotel

Boutique Retail Host

Nashville, TN · On-site

$20/hr

The Boutique Retail Host position offers an extraordinary opportunity to orchestrate the retail experience, excellence and hospitality identity for Dolly Parton's SongTeller Hotel featuring 245 rooms ...

LEGOLAND Discovery Centre

Retail Host

Auburn Hills, MI · On-site

$13.73/hr

What you'll bring to the team Retail Host | LEGOLAND Discovery Center Michigan Love meeting new people? Enjoy creating memorable experiences and making someone's day? Want a job that's fun, fast ...

LEGOLAND Discovery Centre

Retail Host

Auburn Hills, MI · On-site

$13.73/hr

What you'll bring to the team Retail Host | LEGOLAND Discovery Center Michigan Love meeting new people? Enjoy creating memorable experiences and making someone's day? Want a job that's fun, fast ...

LEGOLAND Discovery Centre

Retail Host

Auburn Hills, MI · On-site

$13.73/hr

What you'll bring to the team Retail Host | LEGOLAND Discovery Center Michigan Love meeting new people? Enjoy creating memorable experiences and making someone's day? Want a job that's fun, fast ...

Merlin Entertainments

Retail Host

Auburn Hills, MI

$13.73/hr

Retail Host | LEGOLAND Discovery Center Michigan Love meeting new people? Enjoy creating memorable experiences and making someone's day? Want a job that's fun, fast paced, and full of awesome LEGO ...

Peppa Pig Theme Park

Retail Host

North Richland Hills, TX · On-site

$14.25/hr

What you'll bring to the team Retail Host - Peppa Pig Theme Park Dallas / Fort Worth Got the magic to create unforgettable, joy-filled moments? Want to spread smiles, spark laughter, and make every ...

Peppa Pig Theme Park

Retail Host

North Richland Hills, TX · On-site

$14.25/hr

What you'll bring to the team Retail Host - Peppa Pig Theme Park Dallas / Fort Worth Got the magic to create unforgettable, joy-filled moments? Want to spread smiles, spark laughter, and make every ...

Merlin Entertainments

Retail Host

Columbus, OH · On-site

$14.25/hr

Retail Host LEGOLAND Discovery Center Columbus Ready to Build Smiles & Create Awesome Memories? Love making people smile? Thrive in a fun, fast-paced environment? Want a job where every day feels ...

Merlin Entertainments

Retail Host

Grapevine, TX

$14/hr

Retail Host - Legoland Discovery Center Dallas Got the magic to create unforgettable, joy-filled moments? Want to spread smiles, spark laughter, and make every day feel like an adventure? Join Team ...

LEGOLAND Discovery Centre

Retail Host

Grapevine, TX

$14/hr

What you'll bring to the team Retail Host - Legoland Discovery Center Dallas Got the magic to create unforgettable, joy-filled moments? Want to spread smiles, spark laughter, and make every day feel ...

LEGOLAND Discovery Centre

Retail Host

Grapevine, TX · On-site

$14/hr

What you'll bring to the team Retail Host - Legoland Discovery Center Dallas Got the magic to create unforgettable, joy-filled moments? Want to spread smiles, spark laughter, and make every day feel ...

Monos

Retail Host

Manhattan, NY · On-site

At Monos, our retail experience blends thoughtful hospitality with a deep passion for our products ... Ensure that stores are more than just places to shop-they should feel like welcoming, thoughtfully ...

Monos

Retail Host

Boston, MA · On-site

At Monos, our retail experience blends thoughtful hospitality with a deep passion for our products ... Ensure that stores are more than just places to shop-they should feel like welcoming, thoughtfully ...

Gateway Attractions

Retail Host

Somerville, MA · On-site

$16.20/hr

What you'll bring to the team Retail Host - Legoland Discovery Center Boston Got the magic to create unforgettable, joy-filled moments? Want to spread smiles, spark laughter, and make every day feel ...

Gateway Attractions

Retail Host

Columbus, OH · On-site

$14.25/hr

What you'll bring to the team Retail Host LEGOLAND Discovery Center Columbus Ready to Build Smiles & Create Awesome Memories? Love making people smile? Thrive in a fun, fast-paced environment? Want a ...

Monos

Retail Host

Chicago, IL · On-site

At Monos, our retail experience blends thoughtful hospitality with a deep passion for our products ... Ensure that stores are more than just places to shop-they should feel like welcoming, thoughtfully ...

Gateway Attractions

Retail Host

Columbus, OH · On-site

$14.25/hr

What you'll bring to the team Retail Host LEGOLAND Discovery Center Columbus Ready to Build Smiles & Create Awesome Memories? Love making people smile? Thrive in a fun, fast-paced environment? Want a ...

ANAKEESTA

F&B Host

Gatlinburg, TN

Clean, sanitize, restock, and store host-area items according to company standards * Clearly ... Employee discounts on food, retail, and Anakeesta experiences * Generous reciprocal pass program ...

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Retail Store Host information

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How much do retail store host jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for retail store host in the United States is $50.48, according to ZipRecruiter salary data. Most workers in this role earn between $49.28 and $51.68 per hour, depending on experience, location, and employer.

What is a retail store host?

Retail Store Hosts are front-line employees responsible for greeting customers, answering their questions, and ensuring a welcoming environment in retail stores. They often assist with directing customers to different sections, providing information about products or promotions, and handling basic customer service inquiries. Retail Store Hosts play a key role in creating a positive first impression and enhancing the overall shopping experience. They may also help with crowd management during busy periods and support other staff as needed.

What are the key skills and qualifications needed to thrive as a retail store host, and why are they important?

To thrive as a Retail Store Host, you need strong customer service skills, a welcoming demeanor, and basic sales knowledge, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems and inventory management software is typically required. Exceptional interpersonal communication, patience, and problem-solving abilities help you stand out in this role. These skills and qualities ensure guests have a positive shopping experience, which drives customer satisfaction and store success.

How does a retail store host typically collaborate with other team members to enhance the customer experience?

A Retail Store Host works closely with sales associates, store managers, and security staff to ensure each customer receives a warm welcome and efficient service. They often coordinate with sales teams to direct customers to the right departments or specialists and communicate customer feedback to management for service improvements. Additionally, they may assist with store events or promotional activities, requiring teamwork and clear communication. This collaborative environment helps create a seamless shopping experience and supports the overall success of the store.

What is the difference between Retail Store Host vs Retail Sales Associate?

AspectRetail Store HostRetail Sales Associate
Primary RoleWelcomes customers, manages store ambiance, provides basic assistanceAssists customers with product selection, processes sales, and provides detailed product info
Required SkillsCustomer service, communication, basic POS familiarityCustomer service, sales techniques, product knowledge
Work EnvironmentFront-of-store, welcoming area, often part-timeSales floor, active engagement with customers
Common CertificationsNone typically requiredNone typically required

While both roles focus on customer interaction, a Retail Store Host primarily creates a welcoming environment and manages store ambiance, whereas a Retail Sales Associate actively assists customers with products and sales. The roles often overlap in customer service skills but differ in daily responsibilities and focus areas.

How to start a job as a retail store host?

To start as a retail store host, you should prepare a resume highlighting customer service skills and any relevant experience. Apply to retail stores through online job boards or in person, and be ready for an interview that assesses communication and friendliness. Some positions may require a background check or availability during weekends and holidays.

What's the easiest retail store host job to get?

The easiest retail store host job to get typically involves entry-level positions such as greeters or customer service associates, which often require minimal prior experience and may have flexible schedules. These roles focus on welcoming customers, providing basic assistance, and maintaining a friendly environment, making them accessible for new job seekers.
More about Retail Store Host jobs

What job categories do people searching Retail Store Host jobs look for?

The top searched job categories for Retail Store Host jobs are:

Retail Store Host jobs near you
Infographic showing various Retail Store Host job openings in the United States as of August 2026, with employment types broken down into 64% Full Time, 34% Part Time, 1% Temporary, and 1% Contract. Highlights an 100% Physical job distribution, with an average salary of $105,000 per year, or $50.5 per hour.

Boutique Retail Host

SongTeller Hotel

Nashville, TN • On-site

$20/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Pay Range: $20 per hour
Herschend is seeking a welcoming Boutique Retail Host to help build a unique guest experience for our newest hospitality venture, Dolly Parton's SongTeller Hotel, located in the heart of Downtown Nashville. The ideal candidate leads with a heart for hospitality and has a talent for creating warm, welcoming, and memorable retail experiences. This team member will create meaningful guest connections while delivering a retail experience that feels authentic, welcoming, and uniquely SongTeller.
Inspired by Dolly Parton's epic career and trailblazing spirit, SongTeller Hotel in Nashville is as unique as the global icon herself. Dolly welcomes guests to a place where they can Love Every Moment; it is a place to unplug, to connect with loved ones and to be entertained.
The Boutique Retail Host position offers an extraordinary opportunity to orchestrate the retail experience, excellence and hospitality identity for Dolly Parton's SongTeller Hotel featuring 245 rooms, two F&B Entertainment venues, a market, and Dolly Parton's Museum. Personalizing all aspects of SongTellers' retail experience, ensuring every touchpoint from Browsing to checkout, reflects the seamless, authentic, and memorable experience guests expect of SongTeller Hotel. This role will be highly rewarding for a visionary, hands-on and guest focused Host with a demonstrated history of building memorable experiences and personal connections.
SongTeller Hotel Nashville is more than just a place to rest your head, it's a hub of music, style, and hospitality designed the Dolly-way. Sprinkled with glamour, artistic surprises and a sense of humor - it's an experience as unforgettable as the entertainer herself. SongTeller Hotel celebrates the people, talent and setting of the destination, weaving the local music and culinary scenes together. So come experience the unique charm, and hospitality that could only be created by the iconic hostess herself!
Summary of Essential Functions & Responsibilities
  • Provide personalized product recommendations while creating a unique and elevated boutique retail experience for every guest
  • Process retail transactions accurately and efficiently while following all cash handling and POS procedures
  • Maintain knowledge of merchandise collections, featured products, pricing, and promotions to confidently assist guests
  • Maintain an organized inventory process and presentable product display at all times
  • Deliver a warm, genuine, and memorable welcome to every guest, embodying Southern hospitality with a touch of Dolly-inspired charm, humility, and personality
  • Assist with opening and closing retail procedures to ensure operational readiness and boutique presentation standards
  • Support retail sales goals through genuine guest engagement, storytelling, and product knowledge
  • Coordinate closely with Housekeeping and Engineering to ensure shopping space readiness and maintenance issues are addressed promptly
  • Coordinate closely with housekeeping, engineering, and other departments to ensure seamless guest experiences
  • Serve as a local expert and storyteller, sharing recommendations on Nashville, music, culture, and unique hotel experiences
  • Handle guest requests, concerns, and special accommodations with grace, empathy, and swift resolution
  • Respond to guest concerns or complaints in a timely and empathetic manner, ensuring service recovery steps are followed
  • Uphold luxury service standards and brand voice, ensuring every interaction feels personal-not transactional
  • Protect guest privacy and ensure safety, security, and confidentiality always
  • Manage high-volume periods with poise, efficiency, and positivity
  • Maintain a clean, organized, and visually inviting retail space
  • Maintain high standards at all times while on property and all guests facing space in the hotel Including professional posture, full uniform, welcoming demeanor, no personal devices at any time, food/beverage, and any other items as directed by senior leadership
  • Ability to control difficult situations while maintaining a personable approach
  • Represent Dolly Parton's SongTeller Hotel professionally in industry and community events, embodying the brand's warmth, creativity, and hospitality ethos.
  • Utilize operational systems such as Pronto/POS, Microsoft Office, HotSoS and other hotel systems to optimize performance, and maintain operational transparency
  • Represent the hotel as a culture carrier, reflecting values of kindness, authenticity, inclusivity, and joy

This job description is not an "all-inclusive' list of the duties and responsibilities of this position or of the skills and abilities required to perform this position.
Qualifications
  • Strong passion for delivering elevated guest experiences with a focus on personalized service and attention to detail
  • Genuine interest in retail, fashion, lifestyle products, or curated guest experiences
  • Work background reflects a successful track record of accomplishment and growth in retail or guest-facing environments
  • Knowledge of retail operations including POS systems, cash handling, merchandising, and inventory management preferred
  • Comfortable working in a sales-driven environment while maintaining a hospitality-first mindset
  • Knowledge of Nashville's culture, dining, and entertainment scene is a plus
  • Ability to maintain visual standards and uphold luxury boutique presentation guidelines
  • Professional appearance and demeanor aligned with luxury boutique standards
  • Strong problem-solving skills with the ability to remain calm and effective in high-pressure situations
  • Team-oriented mindset with a willingness to support colleagues across departments
  • High level of integrity and ability to handle sensitive information confidentially
  • A genuine appreciation for music, storytelling, and creating meaningful guest connections
  • Ability to think creatively and innovatively, with awareness of retail trends and competitor landscapes
  • Strong organizational and multitasking skills with keen attention to detail
  • Capable of handling stressful situations calmly and efficiently while maintaining service standards
  • Strong communication and interpersonal skills
  • Flexibility to work evenings, weekends, and holidays as needed
  • Ability and willingness to remain on their feet for up to 5+ Hours
  • Knowledge of Nashville's culture, dining, and entertainment scene is a plus
  • Familiarity with hotel operations or luxury retail and hospitality standards is a plus

About Dolly Parton's SongTeller Hotel and Herschend
Dolly Parton's SongTeller Hotel is the newest hospitality venture of Herschend. Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave-and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide.
While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating®. Our passionate hosts make this purpose possible through everyday acts of love and service-what we call Heartspitality®-the intersection of heart and hospitality.
As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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