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Retail Sales Operations Manager Jobs in Rochester, NY

Operations Manager

Walworth, NY ยท On-site

$46K - $52K/yr

Sonbyrne Sales, Inc. / Byrne Dairy & Deli a local growing, family-owned company is actively seeking ... Purpose of Position Manages the entire retail and food service department in a single Byrne Dairy ...

Operations Manager

Canandaigua, NY ยท On-site

$46K - $52K/yr

Sonbyrne Sales, Inc. / Byrne Dairy & Deli a local growing, family-owned company is actively seeking ... Purpose of Position Manages the entire retail and food service department in a single Byrne Dairy ...

Retail Sales Department Manager - FT Experienced Retail Sales Department Managers-bring your ... As a Full-Time member of our retail operations team, you will be eligible to receive: * Starting ...

Operations Manager

Rochester, NY ยท On-site

$21 - $35/hr

Sales and inventory management * Employee staffing, training, and development * Financial ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

Retail Operations Associate

Victor, NY ยท On-site

$16 - $23/hr

Perform other tasks as assigned by management. TEAMMATE TRAITS: Our traits set the bar as to what ... Prior retail sales, operations, maintenance, or customer-focused experience preferred. * Ability to ...

Operations Manager

Rochester, NY ยท On-site

$80K/yr

... to retailers across California, New York, and Nevada. Our mission is to empower the world to ... The Operation Manager will report to the New York Director of Operations and will be responsible ...

... to retailers across California, New York, and Nevada. Our mission is to empower the world to ... The Operation Manager will report to the New York Director of Operations and will be responsible ...

Retail Sales Associate

Webster, NY ยท On-site

$16.50 - $17.51/hr

Store Operations: Keep the store looking its best by organizing displays, restocking shelves, and ... managing merchandise. This role involves lifting and carrying shoes and boxes (occasional lifting ...

Store Operations: Keep the store looking its best by organizing displays, restocking shelves, and ... managing merchandise. This role involves lifting and carrying shoes and boxes (occasional lifting ...

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Retail Sales Operations Manager information

See Rochester, NY salary details

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How much do retail sales operations manager jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for retail sales operations manager in Rochester, NY is $18.68, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $18.99 per hour, depending on experience, location, and employer.

What is the role of a retail sales and operations manager?

A retail sales and operations manager oversees daily store activities, manages sales teams, and ensures customer satisfaction. They develop sales strategies, monitor performance metrics, and coordinate inventory and staffing to meet business goals.

What are the key skills and qualifications needed to thrive as a Retail Sales Operations Manager, and why are they important?

To thrive as a Retail Sales Operations Manager, you need expertise in sales management, inventory control, and retail operations, often supported by a degree in business or a related field. Familiarity with POS systems, inventory management software, and data analytics tools is crucial for optimizing store performance. Strong leadership, problem-solving abilities, and effective communication skills help you motivate teams and streamline processes. These skills are important to ensure efficient store operations, drive sales growth, and deliver a superior customer experience.

What does an operations manager in retail do?

A retail sales operations manager oversees daily store functions, including sales performance, inventory management, staff scheduling, and customer service. They analyze sales data, implement policies, and coordinate with other departments to ensure efficient store operations and meet sales targets.

How much should an operations manager get paid?

A Retail Sales Operations Manager typically earns between $50,000 and $90,000 annually, depending on experience, location, and company size. Salaries can increase with additional responsibilities, certifications, and proficiency in retail management tools. Compensation may also include bonuses and benefits based on performance.

What does a Retail Sales Operations Manager do?

A Retail Sales Operations Manager oversees the daily operations of retail stores to ensure smooth sales processes and optimal customer experiences. Their responsibilities typically include managing staff, monitoring inventory, implementing sales strategies, and analyzing store performance metrics. They also coordinate between different departments, handle customer issues, and ensure that company policies and standards are maintained across locations. By streamlining operations, they help increase sales efficiency and profitability. This role is essential in bridging the gap between sales teams and upper management.

What are some common challenges faced by Retail Sales Operations Managers, and how can they be addressed?

Retail Sales Operations Managers often encounter challenges such as balancing sales targets with operational efficiency, managing inventory discrepancies, and adapting to rapidly changing consumer trends. These can be addressed by implementing robust data tracking systems, fostering clear communication between sales and operational teams, and continually training staff on new technologies and customer service approaches. Proactive problem-solving and staying updated on industry best practices are key to overcoming these hurdles and ensuring both sales growth and smooth store operations.

What does a sales operations manager do?

A sales operations manager oversees the processes, tools, and data that support a company's sales team, ensuring efficient sales performance. They analyze sales data, develop strategies, manage CRM systems, and coordinate between sales and other departments to improve overall effectiveness.
What are popular job titles related to Retail Sales Operations Manager jobs in Rochester, NY? For Retail Sales Operations Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Retail Sales Operations Manager jobs in Rochester, NY look for? The top searched job categories for Retail Sales Operations Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Retail Sales Operations Manager jobs? Cities near Rochester, NY with the most Retail Sales Operations Manager job openings:
Infographic showing various Retail Sales Operations Manager job openings in Rochester, NY as of June 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,844 per year, or $18.7 per hour.

Operations Manager

Byrne Dairy and Deli

Walworth, NY โ€ข On-site

$46K - $52K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago


Job description

Description:
Byrne Dairy & Deli - Operations Managers - Full Time
Benefits Including Paid Vacation
Scoop Up Success with Byrne Dairy & Deli : Where Fresh Opportunities Are Always on the Menu!
Sonbyrne Sales, Inc. / Byrne Dairy & Deli a local growing, family-owned company is actively seeking an Operations Manager. We offer competitive salary and great benefits. We are dedicated to creating a work environment where employees do their best work and deeply committed to advancing our employees.
Purpose of Position
Manages the entire retail and food service department in a single Byrne Dairy & Deli store according to company policies, procedures, and federal/state requirements. In your role as an Operations Manager, you will be responsible for the smooth operation of your store and food service area, effective employee management, and delivery of exceptional customer service. This is a very hands-on role, and you will spend most of your time on the store floor working with employees and customers.
Job Responsibilities
As an Operations Manager, it will be up to you to create and build upon a positive and family-oriented culture and a profitable retail business environment, with the overall goal of helping us to continue to grow a successful organization. From overseeing financials and employee development to ensuring that the store is kept clean, you will take a direct and active role in all aspects of the day-to-day operations of your assigned store.
Your specific duties will include:
  • Ensuring customer loyalty by providing exceptional customer service, responding to customer's questions and resolving their problems and needs in a friendly, accurate and timely manner
  • Maintaining your store's gross profit and ensuring proper inventory management
  • Overseeing and recording delivery of merchandise, comparing records with merchandise ordered and reporting discrepancies in order to control costs
  • Performing human resource management duties to include supervising, training, hiring and communicating with corporate management
  • Planning and preparing work schedules and assigning employees to specific duties
  • Ensuring that payroll remains within the projected hours set by the corporate office
  • Monitoring and maintaining proper store cleanliness, appearance and maintenance as per company guidelines
  • Maintaining stock levels, inventory and stock rotation to required level
  • Protecting employees and customers by providing a safe and clean store environment

Job Requirements
As an Operations Manager, you must be the type of motivated and positive individual who enjoys rolling up your sleeves and doing whatever it takes to get the job done. You must also be highly organized and detail-oriented with strong analytic and prioritization skills. It is also important that you display excellent verbal and written communication, interpersonal and customer-service skills. Operations Managers work a minimum of 45 hours weekly.
  • High School Diploma
  • Leadership skills and a strong will to succeed
  • Minimum 3 years retail experience
  • Minimum 3 years supervisory experience
  • Equivalent combination of experience and education.
  • Supervise others by assigning/directing work, conducting employee evaluations, staff training and development, taking appropriate disciplinary/corrective actions. Develop and/or implement new and current policies/procedures/standards and/or rules/regulations.

Physical Demands
While performing the duties of this job, the employee is regularly required to stand and walk. The employee is occasionally required to climb or balance on a ladder and stoop, kneel, or crouch when stocking and cleaning shelves. The employee must be able to lift and/or move up to 50 pounds. The employee must be able to work in varying temperatures. Working in coolers and freezers.
Benefits
As an Operations Manager with Byrne Dairy & Deli, you will be part of an established and respected family-owned company with one of the region's most recognized and popular brands. We will provide you with comprehensive online and hands-on training to prepare you for your role plus ongoing product and professional training to ensure your continued success with Byrne Dairy & Deli. Our commitment to promoting from within means that there is also plenty of room for advancement in our organization, with opportunities to move into management roles at the district level and beyond. Your hard work and professional dedication will be rewarded with a competitive compensation package that includes benefits.
Your benefits will include:
  • Medical, dental and vision coverage
  • Advanced Scheduling
  • 401(k)
  • Paid vacation
  • Paid sick leave
  • Scholarships
  • Employee recognition program

Estimated Salary: $46,000-52,000 annually
Employer's Disclaimer
  • All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
  • This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. Furthermore, the company reserves the right to add to or revise an employee's job duties at any time at its sole discretion.
  • This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.