Retail Program Manager Jobs in Redmond, WA (NOW HIRING)

Amazon's Bug Bounty team is looking for a Technical Program Manager (TPM) to help us secure the services and applications that Amazon customers rely on every day. In this role, you'll drive complex, cross-functional programs that improve how we identify, triage, and resolve externally reported security vulnerabilities. You'll work across engineering, security, and business teams to improve processes, remove roadblocks, and ensure researchers have the access and support they need to help raise our security bar.
You'll partner with internal teams to close vulnerabilities quickly and effectively, and you'll help shape the future of how Amazon engages with the global security research community. This is a fast-paced, high-impact role that requires strong ownership, sound judgment, and the ability to dive deep into technical problems while keeping stakeholders aligned.
Key job responsibilities
- Lead technical programs that improve how Amazon responds to externally reported vulnerabilities
- Define and scale internal processes for vulnerability intake, triage, and resolution
- Build durable solutions that reduce repeat issues through automation, better tooling, and improved service team accountability
- Collaborate with partner teams to improve test account support and ensure researchers have the access they need to test securely and effectively
- Communicate clearly and regularly with senior leaders, engineering teams, and external researchers
- Own the long-term roadmap for specific areas of the Bug Bounty program and influence the broader team strategy
A day in the life
You will spend most days working with engineers, builder teams, and partner teams to improve how we handle bug bounty findings. You might be mapping out a plan to improve processes, coordinating across teams to roll out new tools, or identifying where we need better support for internal owners. Some days will focus on clearing blockers and aligning stakeholders. Others will focus on building the right systems to scale the program as Amazon grows.
About the team
The Bug Bounty team helps protect Amazon and its customers by working with external security researchers who report vulnerabilities in our public-facing services. We partner with security engineers and builder teams across the company to investigate findings, improve our response processes, and build systems that scale. Our mission is to raise the security bar across Amazon by learning from every bug. We value clear thinking, sound judgment, and strong ownership, and we work every day to make Amazon more secure for customers around the world.
Diverse Experiences
Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why Amazon Security?
At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon's products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.
Inclusive Team Culture
In Amazon Security, it's in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.
Training & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
BASIC QUALIFICATIONS
- 3+ years of technical product or program management experience
- 2+ years of software development experience
- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
PREFERRED QUALIFICATIONS
- 3+ years of working directly with engineering teams experience
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, TX, Austin - 127,100.00 - 172,000.00 USD annually
USA, WA, Seattle - 127,100.00 - 172,000.00 USD annually