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Retail Operations Jobs in Missouri (NOW HIRING)

AEG

Director, Retail Operations

Kansas City, MO · On-site

Retail Operations Execution * Own day-to-day operations across all retail locations, including the Team Store at Current Landing, stadium and event retail, the Country Club Plaza satellite store, and ...

SSA Group

Retail Operations Manager

Springfield, MO · On-site

$54K - $60K/yr

Retail Operations Manager Who are we : SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining, retail, admissions and more. We increase revenue ...

AEG

Retail Operations Supervisor

Kansas City, MO · On-site

Collaborate with Manager, Retail Operations in the management of Retail Associates * Open and close retail locations as needed * Handle customer needs. Work to resolve problems while considering ...

PetSmart

Retail Operations Manager

Kansas City, MO · On-site

Retail Operations Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their ...

PetSmart

Retail Operations Manager

Saint Louis, MO · On-site

$18.22 - $28.22/hr

Retail Operations Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their ...

PetSmart

Retail Operations Manager

Florissant, MO · On-site

Retail Operations Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their ...

PetSmart

Retail Operations Manager

Saint Louis, MO

Retail Operations Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their ...

PetSmart Careers

Retail Operations Manager

Kansas City, MO · On-site

$18.22 - $28.22/hr

Retail Operations Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their ...

PetSmart

Retail Operations Manager

Kansas City, MO · On-site

Retail Operations Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their ...

PetSmart Careers

Retail Operations Manager

Florissant, MO · On-site

$18.22 - $28.22/hr

Retail Operations Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their ...

PetSmart

Retail Operations Manager

Florissant, MO

Retail Operations Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their ...

PetSmart

Retail Operations Manager

Florissant, MO · On-site

$18.22 - $28.22/hr

Retail Operations Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their ...

PetSmart Careers

Retail Operations Manager

Kansas City, MO · On-site

$18.22 - $28.22/hr

Retail Operations Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their ...

PetSmart

Retail Operations Manager

Florissant, MO

Retail Operations Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their ...

PetSmart

Retail Operations Manager

Florissant, MO · On-site

Retail Operations Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their ...

PetSmart

Retail Operations Manager

Saint Louis, MO

Retail Operations Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their ...

PetSmart

Retail Operations Manager

Kansas City, MO · On-site

Retail Operations Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their ...

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Retail Operations information

See Missouri salary details

$13

$20

$35

How much do retail operations jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for retail operations in Missouri is $20.86, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $22.79 per hour, depending on experience, location, and employer.

What are the main challenges faced in a Retail Operations role, and how can they be managed effectively?

Retail Operations professionals often face challenges related to inventory management, fluctuating customer demand, and maintaining high levels of team productivity. Effective communication, strong organizational skills, and the ability to quickly adapt to changing situations are crucial for success. Building strong relationships with both frontline staff and suppliers can help address issues proactively, while leveraging technology for real-time inventory tracking and sales analytics supports more informed decision-making. Staying current with industry trends and regularly training staff also contribute to smoother operations and improved customer satisfaction.

How much do retail operations associates make?

Retail operations associates typically earn an average hourly wage of around $12 to $15, with annual salaries ranging from approximately $25,000 to $35,000 depending on experience, location, and employer. They often perform tasks such as inventory management, customer service, and store maintenance, and may require basic computer skills and familiarity with retail software.

What are retail operations?

Retail operations refer to all the activities and processes involved in running a retail store or business efficiently on a day-to-day basis. This includes managing inventory, overseeing staff, optimizing store layout, handling customer service, and ensuring sales targets are met. Effective retail operations are essential for providing a positive shopping experience, maximizing sales, and maintaining profitability. The role often requires strong organizational skills and attention to detail to keep store functions running smoothly.

What are the key skills and qualifications needed to thrive in Retail Operations, and why are they important?

To thrive in Retail Operations, you need strong organizational abilities, inventory management expertise, and a background in retail or business administration. Familiarity with point-of-sale (POS) systems, inventory management software, and retail analytics tools is typically required. Exceptional customer service, leadership, and problem-solving skills help individuals excel in this role. These competencies ensure smooth store operations, drive sales performance, and foster positive customer experiences.

What is the difference between Retail Operations vs Retail Manager?

AspectRetail OperationsRetail Manager
Primary FocusOverseeing daily store functions, processes, and logisticsManaging staff, sales strategies, and customer service
Required CredentialsOften no specific certifications; experience in retail operations preferredTypically requires management experience and leadership skills
Work EnvironmentStore floors, back-office, logistics areasStore management, team supervision, strategic planning
Employer UsageRetail chains, stores, logistics companiesRetail chains, department stores, supermarkets

Retail Operations focuses on the day-to-day functions and logistics of running a store, while Retail Managers handle team leadership and sales growth. Both roles are essential in retail but differ in scope and responsibilities.

What is the highest paying retail job?

The highest paying retail jobs are typically executive roles such as Retail Director or Vice President of Retail Operations, which can earn six-figure salaries. These positions require extensive experience, leadership skills, and often involve overseeing multiple stores or regions.

Is operations a high paying job?

Retail operations jobs can offer competitive salaries, especially for managerial or specialized roles, but pay varies based on experience, location, and company size. Entry-level positions tend to have lower pay, while higher-level roles such as district or regional managers typically earn higher salaries. Certifications and skills in inventory management, staff supervision, and sales analysis can also influence compensation.

What is the role of retail operations?

Retail operations involve managing daily store activities, including inventory management, customer service, sales, and staff coordination. Professionals in this role ensure the store runs efficiently, meet sales targets, and maintain a positive shopping environment, often using tools like point-of-sale systems and inventory software.
What are the most commonly searched types of Retail Operations jobs in Missouri? The most popular types of Retail Operations jobs in Missouri are:
What are popular job titles related to Retail Operations jobs in Missouri? For Retail Operations jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Retail Operations jobs in Missouri look for? The top searched job categories for Retail Operations jobs in Missouri are:
Retail Operations jobs near you
Infographic showing various Retail Operations job openings in Missouri as of June 2026, with employment types broken down into 80% Full Time, 18% Part Time, 1% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,382 per year, or $20.9 per hour.

Director, Retail Operations

AEG

Kansas City, MO • On-site

Full-time

Posted 23 days ago

Job description

Join the Team.At KC Current, everything we do is in service of our fans, partners, community, and players. Our employees are stewards of that responsibility, working together to elevate the game and deepen our connection to Kansas City and beyond. With a best-in-class training facility and one of the first stadiums built specifically for a women's sports team, KC Current is writing the next chapter with world-class talent and ambition.
Our employees are a team of competitive, passionate, and driven people who are dedicated to this sport, this team, and this community. We aim high, embrace challenges, and take action to get it done. We believe great things happen when we are united. We are seeking individuals who want to march on this mission with us as the world's eyes are watching. We are making history in Kansas City and desire like-minded, high energy, driven individuals to join us on our journey.
Who are we hiring?
The Current is seeking a disciplined, execution-focused Director, Retail Operations to lead day-to-day retail performance across all physical locations. This role is accountable for operational excellence, inventory execution, staffing, in-store experience, and the systems and controls that support a high-performing retail operation. This leader brings experience across event-driven retail, traditional brick-and-mortar store operations, and warehouse-supported retail environments, ensuring every retail touchpoint runs efficiently, is fully stocked, and delivers a consistent high-quality fan experience. This role oversees operations for the Team Store at Current Landing, stadium and event retail, and satellite retail environments, and partners closely with the VP (who owns buying and overall strategy), the e-commerce team, Finance, Data/BI, and the warehouse team to translate strategy into disciplined, scalable in-market execution.
What will you do?
Retail Operations Execution
  • Own day-to-day operations across all retail locations, including the Team Store at Current Landing, stadium and event retail, the Country Club Plaza satellite store, and mobile/kiosk environments.
  • Ensure consistent execution of operational standards across all locations, including store presentation, merchandising, cleanliness, customer experience, and compliance with established retail processes and controls.
  • Lead matchday and event retail operations, including staffing plans, sales readiness, and operational flow, while balancing the needs of a seven-day-a-week brick-and-mortar business.

Team Leadership & Staffing
  • Lead, develop, and manage retail managers, associates, and warehouse staff.
  • Build staffing models and schedules aligned to business demand, including matchdays and peak periods.
  • Own full-cycle hiring, including workforce planning, recruiting, interviewing, and onboarding to build a high-performing team.
  • Establish clear expectations, accountability, and performance management practices.
  • Deliver ongoing coaching and training to elevate team performance and engagement.

Inventory & Product Flow
  • Execute inventory plans in partnership with the VP and buying function to ensure all retail locations are appropriately stocked.
  • Oversee allocation, replenishment, and transfers across locations to maximize in-stock position and sales.
  • Lead warehouse-supported store operations in partnership with the Warehouse Manager to ensure efficient receiving, storage, distribution, replenishment, and product flow across all channels and locations.
  • Maintain strong inventory accuracy and control processes, including cycle counts, shrink mitigation, and disciplined stock movement procedures.

Customer Experience & Training
  • Implement and reinforce standardized training programs and customer service protocols.
  • Ensure all staff are knowledgeable on products, promotions, and key club initiatives.
  • Create a consistent, premium fan experience across all retail environments.

Cross-Functional Partnership
  • Partner closely with the VP of Retail on execution of merchandising and inventory strategies.
  • Coordinate with Marketing on in-store promotions, activations, and event support to drive traffic and sales.
  • Collaborate with the e-commerce team to ensure alignment on inventory movement and product availability across channels (as directed).
  • Partner with Finance and Data/BI to establish reporting standards, operating controls, and retail best practices that improve visibility, accuracy, and decision-making.

Reporting & Operational Discipline
  • Track and report on daily sales, matchday performance, labor efficiency, and key operational metrics.
  • Partner with analytics resources to provide accurate, timely reporting and insights.
  • Own the day-to-day administration and optimization of the inventory management system, RFID-enabled inventory processes, and POS platform, ensuring these systems work together effectively to support retail operations.
  • Establish and maintain operational controls, system processes, and best practices in partnership with Finance and Data/BI to improve accuracy, reduce risk, and support scalable growth.
  • Identify operational gaps and implement improvements to drive efficiency and performance.

What do you need to succeed?
Required
  • 7-10 years of experience in retail operations and management, with direct oversight of multiple locations or high-volume environments.
  • Proven experience in store operations, staffing, inventory execution, warehouse-supported retail operations, and operational process management.
  • Experience leading and developing frontline and management-level retail teams.
  • Strong operational discipline with the ability to execute consistently in fast-paced, event-driven environments and ongoing brick-and-mortar retail operations.
  • Experience with retail systems, including inventory management platforms, POS systems, and technology-enabled inventory controls.
  • Excellent organizational, problem-solving, and execution skills.
  • Clear communicator who can align teams, partner cross-functionally, and drive accountability.
  • Highly organized individual.

Preferred
  • Experience in sports, entertainment, or other high-volume, event-based retail environments.
  • Background in in-venue retail, stadium operations, or experiential retail formats.
  • Experience managing multiple formats, including permanent stores, satellite locations, kiosks, and mobile retail.
  • Familiarity with RFID, retail inventory controls, and omnichannel retail operations.
  • Familiarity with NWSL and/or women's soccer.

Special requirements of the Job: (Should not be edited, please discuss with HR team member)
  • Must be able to work a flexible schedule, inclusive of weekends, nights (event evenings & overnight operation shifts) and holidays.
  • Ability to monitor company communications and respond to time-sensitive matters with senior executives.
  • Must be able to stand, walk, and move around the venue for extended periods of time, often during events or facility setup and breakdown.
  • Ability to lift and carry up to 50 pounds as needed for event setup, equipment management, or assisting with operational needs.
  • Requires occasional bending, squatting, and reaching overhead to handle various tasks related to facility management, equipment, and event preparation.
  • Must be capable of working in physically demanding environments, including navigating stairs, ramps, and elevated platforms during venue conversions.
  • Ability to work outdoors continuously for extended periods of time in all weather conditions

We value diversity and seek world-class employees of all backgrounds. The Kansas City Current values diversity and is looking for extraordinary employees of all backgrounds! We are an Equal Opportunity Employer and provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, we comply with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required.
Job Questions:
  1. Do you have authorization to work in the US?
  2. Can you work nights and weekends as required?
  3. What are your salary expectations?

About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992

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