Retail Operations Project Manager Jobs in Santa Rosa, CA

About Visions

Visions Management began in 2007 with the goal to reimagine the experience of move management, space planning and FF&E services for our clients. To meet this goal, we built a diverse team of experts from varied backgrounds. Visons is a Certified Women Business Enterprise, Small Business, San Francisco Local Business Enterprise and EcoVadis Gold Medalist (Universal Sustainability Award).

We believe company culture is key to the professional and personal growth of our employees. Visions Management is committed to inspiring our people as a family first company offering an environment that promotes continued education, training, coaching, creativity and bringing ideas to life.

We look forward to learning about you!
About the Team

The Variables team, providing relocation project management services, offers a diverse array of projects, clients, and opportunities. We take immense pride in going above and beyond for our clients, exceeding their expectations and executing projects seamlessly. We are proud ambassadors of Visions Management and embrace our role representing the original Visions' service line.

About the Role

As a Senior Project Manager, you will lead both project execution and program-level coordination across multiple client initiatives. You will serve as a trusted partner to clients, ensuring alignment, visibility, and successful delivery across all workstreams.

This role requires strong leadership, organization, and the ability to manage complexity while maintaining a calm, solutions-oriented approach.

Position Goals -

• Ensure high levels of client satisfaction across all projects and programs
• Deliver projects on time, within scope, and within budget
• Maintain visibility, structure, and accountability across workstreams
• Drive continuous improvement across processes and delivery
• Support team development through mentorship and leadership

Responsibilities -

Client & Project Leadership

• Serve as primary point of contact for client engagements
• Build and maintain strong client relationships through clear, proactive communication
• Lead planning meetings and coordinate across stakeholders
• Develop and execute project plans, timelines, and budgets

Program Management & Oversight

• Lead and manage multiple projects as part of larger client programs
• Manage program budgets and ensure alignment with financial targets
• Track dependencies, risks, and milestones across projects
• Lead cross-functional teams to deliver large-scale initiatives
• Conduct program evaluations and post-project reviews to identify improvements

Execution & Operations

• Oversee project workflows, timelines, and deliverables
• Ensure data accuracy across systems and reporting tools
• Proactively identify and resolve project risks and issues
• Manage vendors and contractors to ensure performance and compliance
• Prepare status reports, track financials, and support invoice processing

Process Improvement & Team Development

• Identify and implement process improvements to enhance efficiency
• Mentor and coach junior project managers and coordinators
• Promote best practices, consistency, and operational excellence

Compliance & Standards

• Ensure adherence to client policies and Visions Management standards
• Maintain all project documentation and reporting for due diligence

About You

You are a confident, organized leader who thrives in a fast-paced environment. You're comfortable managing multiple priorities, leading teams, and navigating complexity while keeping clients informed and confident. You take pride in delivering high-quality work and supporting those around you.

Requirements -

• Three years of relocation, construction, or facilities project management experience
• Two years' experience working with vendors
• Intermediate to advanced knowledge and experience with Microsoft Office
• Two years as a lead, supervisor, or manager

Qualifications/Skills -

• Strong organizational and analytical skills
• Excellent written and verbal communication
• Ability to lead cross-functional teams
• Detail-oriented with strong multitasking ability
• Knowledge of architectural drawings, FF&E, and space planning
• Strong interpersonal skills with ability to engage executive-level stakeholders