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Retail Operations Project Manager Jobs in Calgary, AB

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

Retail Operations Lead

Calgary, AB · On-site

$15.61 - $28.91/hr

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

... operations. Our proven project execution process is based on a "single source of truth" model that ... Project management activities include estimation, planning/scheduling, change management ...

Managing and coordinating the activities of large project teams including owners, design ... Cross-sector experience delivering projects in Commercial, Industrial, Retail, and Institutional ...

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Retail Operations Project Manager information

What is the difference between Retail Operations Project Manager vs Retail Store Manager?

AspectRetail Operations Project ManagerRetail Store Manager
Primary FocusOverseeing retail projects, process improvements, and operational initiativesManaging daily store operations and staff
Required SkillsProject management, process optimization, cross-functional coordinationCustomer service, team leadership, sales management
Work EnvironmentCorporate offices, project sites, retail chainsRetail store floor, customer interactions
Common CertificationsProject Management Professional (PMP), Six SigmaNone typically required, but retail management certifications are common

The Retail Operations Project Manager focuses on implementing projects and improving retail processes across multiple locations, often working in corporate settings. In contrast, the Retail Store Manager handles daily store operations and staff management. Both roles require strong organizational skills, but their scope and responsibilities differ significantly.

Is Walmart considered retail?

Walmart is a retail company that operates large stores selling a wide range of products directly to consumers. A Retail Operations Project Manager typically oversees store operations, inventory, and customer service within retail environments like Walmart. The role requires understanding retail processes and managing teams in a store setting.

What are some typical challenges a Retail Operations Project Manager may encounter when implementing new processes across multiple store locations?

A Retail Operations Project Manager often faces challenges such as coordinating communication across diverse store teams, ensuring consistent adoption of new processes, and managing tight deadlines while minimizing disruption to daily operations. Balancing the unique needs of each location with standardized company goals can also be complex. Effective project managers proactively address these issues through clear planning, regular training sessions, and by fostering strong relationships between corporate, regional, and store-level staff.

What are the key skills and qualifications needed to thrive as a Retail Operations Project Manager, and why are they important?

To thrive as a Retail Operations Project Manager, you need expertise in project management, retail operations, and analytical problem-solving, usually supported by a bachelor’s degree in business or a related field. Familiarity with project management software (such as Asana or Microsoft Project), POS systems, and advanced Excel skills is typically required. Strong communication, leadership, and organizational skills help you manage cross-functional teams and drive project success. These competencies ensure efficient rollout of retail initiatives, alignment with business objectives, and consistent operational improvements across store locations.

Why is shopping no longer fun?

Shopping can feel less enjoyable due to factors like increased online options, reduced in-store experiences, and changes in consumer expectations. Retail Operations Project Managers focus on optimizing store layouts, customer service, and inventory management to improve the shopping environment and enhance customer satisfaction.

What are Retail Operations Project Managers?

Retail Operations Project Managers are professionals responsible for overseeing and coordinating projects that improve the efficiency and effectiveness of retail operations. They manage initiatives such as store openings, process improvements, technology implementations, and inventory optimization. Their role involves collaborating with cross-functional teams, setting project timelines, allocating resources, and ensuring projects are completed on schedule and within budget. They play a crucial role in driving operational excellence and enhancing the customer experience in the retail environment.

What is a retail job?

A retail job involves working in stores or outlets that sell products directly to consumers. Roles can include sales associates, cashiers, stock clerks, and managers, often requiring customer service skills and familiarity with point-of-sale systems. Retail jobs typically involve working flexible hours, including evenings and weekends.

What does retail mean?

Retail refers to the sale of goods or services directly to consumers through stores, online platforms, or other channels. A Retail Operations Project Manager oversees the planning, execution, and improvement of retail processes, ensuring efficient store operations and customer satisfaction.
What are popular job titles related to Retail Operations Project Manager jobs in Calgary, AB? For Retail Operations Project Manager jobs in Calgary, AB, the most frequently searched job titles are:
What job categories do people searching Retail Operations Project Manager jobs in Calgary, AB look for? The top searched job categories for Retail Operations Project Manager jobs in Calgary, AB are:
What cities near Calgary, AB are hiring for Retail Operations Project Manager jobs? Cities near Calgary, AB with the most Retail Operations Project Manager job openings:
Retail Operations Lead

Retail Operations Lead

PetSmart

Calgary, AB • On-site

Other

Medical, Retirement, PTO

Posted 8 days ago


PetSmart rating

6.0

Company rating: 6.0 out of 10

Based on 1,088 frontline employees who took The Breakroom Quiz

22nd of 39 rated national retailers


Job description

See More See Less
Job Description 

PetSmart does Anything for Pets - JOIN OUR TEAM! 

Retail Operations Lead

About Life at PetSmart 

At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed.  This posting reflects an existing vacancy, and we are actively seeking candidates for this role. 

Benefits that benefit you 

Take care of yourself and your family members-whether they be two-legged or four, have feathers, fur, or fins. Enjoy true rewards (plus lots of warm, fuzzy feelings)! Check out some of our AWEsome offerings: 

  • Paid Weekly
  • Health & Wellness Benefits*
  • Group Registered Retirement Plan (RRSP) with company match
  • Paid Time off for full-time associates
  • Associate discounts 
  • Tuition Assistance 
  • Career pathing 
  • Development opportunities 

Job summary

PetSmart's Process Lead (Retail Operations Lead) has shared responsibility to drive operational excellence in our stores while upholding the company's vision, mission, values, and strategy. This role is responsible for merchandising and inventory management, pet care operations, opening and/or closing the store, overseeing associates, and maintaining a safe and organized environment.  

Essential responsibilities

Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: 

People Leadership:  

  • Support and guide sales associates in merchandise handling, providing training on product knowledge and presentation standards.  
  • Facilitates the associate experience and supports associate development. This includes but is not limited to training, onboarding, mentoring, and coaching for growth as well as providing feedback into associate performance reviews, disciplinary action and promotions. 
  • Delegate and validate completion of daily tasks.  
  • Leads and directs associates when acting as the leader on duty. 
  • Address and administer associate complaints and grievances. 
  • Recognizes and celebrates associates driving overall associate engagement. 

Store Operations and Overall Store Experience:  

  • Execute merchandise strategies to optimize sales, including receiving of product, product placement, seasonal displays, and promotional setups. 
  • Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed recommendations for stock replenishment and markdowns. 
  • Assists in maintaining accurate inventory records, conducting regular audits, and addressing discrepancies. 
  • Operate point-of-sale (POS) systems and handle cash transactions, ensuring accuracy and compliance with company policies. 
  • Maintains store standards and leads a culture of empowerment by ensuring compliance with our Policies and Procedures (P&Ps) and Code of Ethics. 
  • Shared responsibility with store opening and closing procedures to ensure we uphold our brand promise. 
  • Completes monthly live cycle counts, addresses discrepancies. 
  • Responsible for pet care maintenance, commitment standards (cleaning, feeding, providing water, etc.) and caring for new arrival and sick pets. 
  • Ensures pet parents have a positive experience with online orders including pick-up in store or ship from store.    
  • Supports the associate and pet parent experience at all levels and ensures pets in our care are safe and healthy.  
  • Responsible for taking immediate action and reports when a sick/injured pet is identified in the store; transport to the vet as needed. 
  • Follows company Policies and Procedures to prepare for and receive new store owned pet arrivals. Ensures pets are healthy to move to sales floor after quarantine period. 

Qualifications

  • 2+ years of retail supervisory experience in a customer-focused environment. 
  • Full-time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed.  
  • Proficiency in computer applications. 
  • Strong written and verbal communication skills. 
  • Ability to react under pressure and maintain composure.  
  • Strong organizational skills and attention to detail, particularly in maintaining a visually appealing store layout. 

Supervisory responsibility

  • No direct reports, however, are expected to guide and support the development of other associates. 
  • Provides feedback on associate performance to direct supervisor.  
  • Acts as the Leader when other Leaders are not in the store. This includes supervising associates, assigning tasks and addressing any concerns. 

Essential physical demands and work environment

  • Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
  • Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception. 
  • While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common. 

Do what you love 

Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent's face after a fresh groom-you'll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets. 

We're delighted you're interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now!  

PetSmart is an Equal Opportunity Employer  

PetSmart provides an equal opportunity for all associates and job applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law.       

 This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. This position is paid on a per hour basis. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for benefits as described at https://benefits.petsmart.com/ca/

Pay Details 
$15.61 - 28.91
Pay Rate Type 
Hourly
Apply Now

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About PetSmart

Sourced by ZipRecruiter

At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed. With 50,000+ associates nationwide, we foster a culture grounded in integrity, teamwork, and inclusion - where your voice is heard, your efforts are valued and your career can thrive. Together, we make a difference for pets, their people and each other.

Industry

Retail and legal services

Company size

10,000+ Employees

Headquarters location

Phoenix, AZ, US