Retail Operations Project Manager Jobs in Tennessee

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.

The Senior Project Manager is responsible for driving 1 extra-large projects or 2-3 medium-to-large enterprise level cross-functional projects concurrently. This role has advanced project management experience and skillsets and are accountable for the end-to-end delivery of the project including detailed financial management, complex interdependent schedules, cross-functional dependencies, resource staffing and management, scope, quality assurance, and risks management. The Senior Project Manager ensures the project delivers with a high degree of efficiency and controls; and they have strong skills in executive level influence, conflict resolution, negotiation, leadership facilitation, and expert communication. They lead projects that involve a diverse set of internal and external teams that typically include business process transformation and complex technology outcomes. 

• Responsible for driving the day-to-day management of enterprise projects including assessing, planning, executing, monitoring and closure of the project
• Leads enterprise initiatives that are the most complex, highly visibility, cross functional and value driven work for Pilot
• Facilitate the creation of detailed schedules (inclusive of cross-functional teams and external vendors), scope, budget and resource plans needed to deliver the project successfully
• Leads, only with influence, cross-functional teams making sure they know what to do, when to do it and how their work fits into the bigger plan
• Drives updates to executives on the specific project's health, progress and roadblocks
• Proactively drives the identification and assessment of risks and ensures appropriate responses and drives closure while ensuring issues are resolved with urgency and quality
• Their success is measured by the delivery of the project on time, on scope, within budget and with the agreed quality

• B.S. or equivalent degree in Business Management, Business Administration or related field
• 5-10 years in progressive project experience in large, more complex initiatives in large highly matrixed organizations or through management consulting practices
• Expert experience in delivery of initiatives leveraging multiple delivery practices & tools
• PMP and Agile certifications highly preferred

  Specialized Knowledge

• Highly advance Microsoft Office Skills (Visio, Excel, Word, Outlook, OneNote, PowerPoint, Teams)
• Strong experience with portfolio management tools such as Smartsheet & Jira
• Deep understanding of multiple project delivery frameworks and methodologies including but not limited to waterfall, scrum, & kanban

• Competencies

• Drives highly cross-functional teams, leaders and executives to drive outcomes and commitments through influence
• Deep experience in resource capacity planning, budgeting, and financial management. Strong planning and organizational skills. Detail oriented and decisive
• Exceptional communication, presentation, and interpersonal skills with the ability to interact professionally and build relationships with a diverse group of executives, managers, vendors and subject matter experts
• Facilitate and lead effective meetings.  Create and deliver effective written and verbal communication
• Perform conflict resolution and negotiation in a professional manner Problem-solving skills with good judgement
• Strong commitment to teamwork with ability to create loyalty and trust.
• Ability to energize people and teams and make cross-functional collaboration happen.  Excels at influencing others
• A driven self-starter obsessed with moving the company forward, who thrives in a fast paced, rapid execution environment. A solid executor, someone who gets things done

Travel

Travels less than 5% of the time