ZipRecruiter

Log In

1

Retail Operations Manager Jobs in Springfield, MA

medplast

Operations Manager

Chicopee, MA

$100 - $135K/hr

The Operations Manager is responsible for overseeing all production related activities and personnel for the Viant, Chicopee site across all shifts 24/7 as well as other site leader roles as assigned.

medplast

Operations Manager

Chicopee, MA

$100 - $135K/hr

The Operations Manager is responsible for overseeing all production related activities and personnel for the Viant, Chicopee site across all shifts 24/7 as well as other site leader roles as assigned.

Viant

Operations Manager

Chicopee, MA · On-site

$100 - $135K/hr

The Operations Manager is responsible for overseeing all production related activities and personnel for the Viant, Chicopee site across all shifts 24/7 as well as other site leader roles as assigned.

medplast

Operations Manager

Chicopee, MA

$100 - $135K/hr

The Operations Manager is responsible for overseeing all production related activities and personnel for the Viant, Chicopee site across all shifts 24/7 as well as other site leader roles as assigned.

ServiceMaster

Operations Manager

Hartford, CT · On-site

$75K - $85K/yr

Join Our Team as an Operations Manager in Hartford, CT! We are the nation's largest ServiceMaster franchise, and at our Hartford, CT location, we're dedicated to offering our employees top-tier ...

QXO

Operations Manager

South Hadley, MA · On-site

$59K - $86K/yr

The Operations Manager is responsible for overseeing daily operations within a designated business unit, ensuring efficiency, safety, and high levels of customer satisfaction. This role combines ...

QXO

Operations Manager

South Hadley, MA · On-site

$59K - $86K/yr

The Operations Manager is responsible for overseeing daily operations within a designated business unit, ensuring efficiency, safety, and high levels of customer satisfaction. This role combines ...

LCR EPC LLC

Operations Manager

Enfield, CT · On-site

Operations Manager (Clydesdale Equipment Rentals) REPORTS TO : Owner / Leadership LOCATION : Primary Yard (On-site) TYPE : Full-Time, Exempt TRAVEL : Local / Regional About Clydesdale Equipment ...

New

Amazon.com Services LLC

Operations Manager

Charlton, MA · On-site

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Amazon

Operations Manager

Windsor, CT · On-site

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Murphy Road Recycling

Operations Manager

Hartford, CT · On-site

$104K/yr

Operations Manager Murphy Road Recycling Murphy Road Recycling LLC is dedicated to staying at the forefront of recycling and waste solutions. We are innovating every step of the way. From building ...

Amazon

Operations Manager

Charlton, MA · On-site

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Amazon

Operations Manager

Windsor, CT · On-site

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Stark Tech

Operations Manager

East Granby, CT

Additionally, the Operations Manager will analyze operational processes, identify areas for improvement, and implement innovative solutions to drive continuous growth. By fostering collaboration ...

Nouria

Retail Operations Team Member

Agawam, MA · On-site

$15/hr

Our wholesale and retail fuel businesses are multi-branded, which includes Shell, Mobil, Irving ... Communicate verbally and in writing with various management on store operations in a very quick ...

previous pagenext page

Showing results 21-40

All JobsRetail Operations JobsRetail Operations Manager JobsRetail Operations Manager Jobs in Springfield, MA

Retail Operations Manager information

See Springfield, MA salary details

$13

$22

$37

How much do retail operations manager jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for retail operations manager in Springfield, MA is $22.16, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $24.18 per hour, depending on experience, location, and employer.

What is the difference between Retail Operations Manager vs Retail Store Supervisor?

AspectRetail Operations ManagerRetail Store Supervisor
ResponsibilitiesOversees multiple store operations, manages staff, develops sales strategies, and ensures company policies are followedManages daily store activities, supervises staff, and ensures customer satisfaction within a single store
Required CredentialsTypically requires a bachelor's degree in business or related field; experience in retail managementHigh school diploma or equivalent; experience in retail preferred
Work EnvironmentCorporate office and multiple retail locationsSingle retail store
Industry UsageCommonly employed in retail chains and large retail companiesFound in individual retail stores and small chains

The Retail Operations Manager focuses on overseeing multiple stores and strategic planning, while the Retail Store Supervisor manages daily store operations and staff within a single location. Both roles require retail experience, but the Operations Manager typically has broader responsibilities and higher-level credentials.

What are the key skills and qualifications needed to thrive as a retail operations manager, and why are they important?

To thrive as a Retail Operations Manager, you need strong leadership, inventory management, and sales analysis skills, typically supported by a degree in business or retail management and relevant retail experience. Familiarity with POS systems, inventory management software, and scheduling tools is crucial for overseeing daily operations. Exceptional communication, problem-solving, and team-building abilities help drive staff performance and customer satisfaction. These skills ensure efficient store operations, sustained profitability, and a positive customer experience in a competitive retail environment.

Is a retail operations manager a high paying job?

A retail operations manager typically earns a competitive salary that varies based on experience, location, and company size. In general, it is considered a mid- to high-level management position with potential for higher pay with advanced skills and certifications. Compensation often includes bonuses and benefits related to overseeing store performance and staff management.

What does a retail operations manager do?

A Retail Operations Manager oversees the daily operations of retail stores to ensure efficiency, profitability, and a positive customer experience. They are responsible for managing staff, optimizing store layouts, monitoring inventory, and implementing company policies. Additionally, they analyze sales data, handle budgeting, and work to improve store performance by setting targets and motivating teams. Their role is crucial in maintaining smooth store operations and achieving business goals.

What are some common challenges faced by retail operations managers, and how can they effectively address them?

Retail Operations Managers often face challenges such as balancing staff scheduling, ensuring consistent customer service, and managing inventory levels to meet demand without overstocking. Additionally, they must adapt quickly to changing sales trends and resolve issues that arise on the sales floor. Success in this role typically depends on strong communication skills, effective delegation, and the ability to analyze sales data to make informed operational decisions. Building strong relationships with both team members and vendors also plays a key role in overcoming these challenges.
More about Retail Operations Manager jobs
What cities near Springfield, MA are hiring for Retail Operations Manager jobs? Cities near Springfield, MA with the most Retail Operations Manager job openings:
Retail Operations Manager jobs near you
Infographic showing various Retail Operations Manager job openings in Springfield, MA as of August 2026, with employment types broken down into 87% Full Time, 10% Part Time, 1% Temporary, and 2% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $46,087 per year, or $22.2 per hour.

Operations Manager

ServiceMaster Restoration by DSI 3419

Hartford, CT • On-site

$75K - $85K/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Job description


Join Our Team as an Operations Manager in Hartford, CT!

We are the nation’s largest ServiceMaster franchise, and at our Hartford, CT location, we’re dedicated to offering our employees top-tier training, career advancement opportunities, and the chance to make a real difference by helping those in need.
Who We Are: ServiceMaster DSI provides disaster restoration services in Hartford, CT, and surrounding areas. As industry leaders, we invest continuously in education, cutting-edge tools, and expert training. We pride ourselves on the exceptional care we provide to both our clients and employees.
What We Offer: At ServiceMaster DSI, we cultivate a community-like work environment where extensive training meets advanced equipment. We believe that happy, engaged employees are key to making our company a great place to work, always ready to help families and businesses recover from fire and water damage.
The Position: We’re looking for an Operations Manager to oversee the operational functions of our residential and commercial fire and water cleanup and restoration services. This role involves managing all aspects of operations, financials, and human resources, while also implementing the company’s mission and vision. 
Ideal Candidate: We’re seeking someone who demonstrates strong leadership, attention to detail, and a sense of ownership in managing operations. A positive attitude and a commitment to accountability are essential.
Why You Should Apply:

  • Competitive Salary: $75K - $85K annually depending on experience and expertise
  • Health and Wellness Benefits: Medical, Dental, Vision, Life insurance, and 401K
  • Paid Vacation Time
  • Dynamic Work Environment: We work openly and cross-functionally, building relationships, learning together, and winning as a team.
  • Growth Opportunities: We believe in rewarding hard work and results, with abundant opportunities for learning and advancement.
Requirements:

  • Must have previous experience as a Crew Chief, Project Manager or Operations Manager in the industry
  • Must have previous experience water mitigation, mold remediation, and fire restoration
  • Required current IICRC Certification
  • Strong communication skills
  • Previous experience in branch production, sales, and management
  • Valid Driver’s License
  • Ability to lift/move 50+ lbs.
  • Ability to pass a background check and drug screen
Key Responsibilities:

  • Oversee branch production operations, ensuring efficiency and profitability
  • Manage daily operations, scheduling, training, and developing Technicians and Crew Chiefs
  • Ensure customer satisfaction and resolve complaints in collaboration with Customer Service
  • Maintain strong relationships with internal departments, clients, and business partners
  • Assign necessary equipment and ensure safety protocols are followed
  • Collaborate with the Branch Manager to meet budget targets and establish weekly production goals
Ready to Make a Difference? If you’re looking for a challenging and fulfilling career, become a part of the ServiceMaster DSI family. We are committed to equal employment opportunities and welcome veterans!
Apply today and take the next step in your career with ServiceMaster DSI!