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Retail Operations Manager Jobs in Springfield, MA

Nouria

Retail Operations Assistant Manager

Feeding Hills, MA · On-site

$22.25 - $28.75/hr

Our wholesale and retail fuel businesses are multi-branded, which includes Shell, Mobil, Irving ... the Store Manager in overseeing the daily operation of the store. They are responsible for ...

Michaels Stores

Operations Manager

Hadley, MA

$17 - $22.70/hr

Store - HADLEY, MA Lead the operational processes to deliver sales and profits while protecting our ... Retail management leadership experience Physical Requirements * Ability to remain standing for long ...

Michaels Stores, Inc.

Operations Manager

Russell, MA · On-site

$17 - $22.70/hr

Store - HADLEY, MA Lead the operational processes to deliver sales and profits while protecting our ... Retail management leadership experience Physical Requirements * Ability to remain standing for long ...

Minuteman Security Technologies Inc

Operations Manager

CT · On-site

$85.60K - $160.60K/yr

The Operations Manager works closely with branch coordinators, supervisors, and client representatives to ensure high-quality service delivery, operational efficiency, and the safety of all ...

Amazon

Operations Manager

Holyoke, MA

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Amazon

Operations Manager

Holyoke, MA

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Nouria

Retail Operations Team Member

Springfield, MA · On-site

Our wholesale and retail fuel businesses are multi-branded, which includes Shell, Mobil, Irving ... Communicate verbally and in writing with various management on store operations in a very quick ...

Nouria

Retail Operations Team Member

Wilbraham, MA · On-site

Our wholesale and retail fuel businesses are multi-branded, which includes Shell, Mobil, Irving ... Communicate verbally and in writing with various management on store operations in a very quick ...

Nouria

Retail Operations Team Member

Springfield, MA · On-site

Our wholesale and retail fuel businesses are multi-branded, which includes Shell, Mobil, Irving ... Communicate verbally and in writing with various management on store operations in a very quick ...

Nouria

Retail Operations Team Member

Springfield, MA · On-site

Our wholesale and retail fuel businesses are multi-branded, which includes Shell, Mobil, Irving ... Communicate verbally and in writing with various management on store operations in a very quick ...

Nouria

Retail Operations Team Member

Wilbraham, MA · On-site

Our wholesale and retail fuel businesses are multi-branded, which includes Shell, Mobil, Irving ... Communicate verbally and in writing with various management on store operations in a very quick ...

Nouria

Retail Operations Team Member

Springfield, MA · On-site

Our wholesale and retail fuel businesses are multi-branded, which includes Shell, Mobil, Irving ... Communicate verbally and in writing with various management on store operations in a very quick ...

Lava Island

Operations Manager

Manchester, CT · On-site

Working closely with the General Manager, youll help drive exceptional guest experiences while overseeing operations within your assigned scope of responsibility. Your leadership ensures that each ...

Lava Island

Operations Manager

Manchester, CT · On-site

$70K - $80K/yr

Manage Park, Event, & Kitchen Operations - Ensure all safety, cleanliness, and service standards are met across all departments * Identify & Solve Challenges - Proactively address any issues ...

Nouria

Retail Operations Team Member

Springfield, MA · On-site

Our wholesale and retail fuel businesses are multi-branded, which includes Shell, Mobil, Irving ... Communicate verbally and in writing with various management on store operations in a very quick ...

Lava Island

Operations Manager

Manchester, CT · On-site

Manage Park, Event, & Kitchen Operations - Ensure all safety, cleanliness, and service standards are met across all departments * Identify & Solve Challenges - Proactively address any issues ...

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How much do retail operations manager jobs pay per hour?

As of May 28, 2026, the average hourly pay for retail operations manager in Springfield, MA is $22.47, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $24.52 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Retail Operations Manager, and why are they important?

To thrive as a Retail Operations Manager, you need strong leadership, inventory management, and sales analysis skills, typically supported by a degree in business or retail management and relevant retail experience. Familiarity with POS systems, inventory management software, and scheduling tools is crucial for overseeing daily operations. Exceptional communication, problem-solving, and team-building abilities help drive staff performance and customer satisfaction. These skills ensure efficient store operations, sustained profitability, and a positive customer experience in a competitive retail environment.

What are some common challenges faced by Retail Operations Managers, and how can they effectively address them?

Retail Operations Managers often face challenges such as balancing staff scheduling, ensuring consistent customer service, and managing inventory levels to meet demand without overstocking. Additionally, they must adapt quickly to changing sales trends and resolve issues that arise on the sales floor. Success in this role typically depends on strong communication skills, effective delegation, and the ability to analyze sales data to make informed operational decisions. Building strong relationships with both team members and vendors also plays a key role in overcoming these challenges.

What does a Retail Operations Manager do?

A Retail Operations Manager oversees the daily operations of retail stores to ensure efficiency, profitability, and a positive customer experience. They are responsible for managing staff, optimizing store layouts, monitoring inventory, and implementing company policies. Additionally, they analyze sales data, handle budgeting, and work to improve store performance by setting targets and motivating teams. Their role is crucial in maintaining smooth store operations and achieving business goals.

What is the difference between Retail Operations Manager vs Retail Store Supervisor?

AspectRetail Operations ManagerRetail Store Supervisor
ResponsibilitiesOversees multiple store operations, manages staff, develops sales strategies, and ensures company policies are followedManages daily store activities, supervises staff, and ensures customer satisfaction within a single store
Required CredentialsTypically requires a bachelor's degree in business or related field; experience in retail managementHigh school diploma or equivalent; experience in retail preferred
Work EnvironmentCorporate office and multiple retail locationsSingle retail store
Industry UsageCommonly employed in retail chains and large retail companiesFound in individual retail stores and small chains

The Retail Operations Manager focuses on overseeing multiple stores and strategic planning, while the Retail Store Supervisor manages daily store operations and staff within a single location. Both roles require retail experience, but the Operations Manager typically has broader responsibilities and higher-level credentials.

More about Retail Operations Manager jobs
What cities near Springfield, MA are hiring for Retail Operations Manager jobs? Cities near Springfield, MA with the most Retail Operations Manager job openings:
Retail Operations Manager jobs near you
Retail Operations Assistant Manager

Retail Operations Assistant Manager

Nouria

Feeding Hills, MA • On-site

$22.25 - $28.75/hr

Full-time

Posted 22 days ago

Nouria rating

5.4

Company rating: 5.4 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

24th of 47 rated convenience stores

Job description

Nouria Energy Corporation is a multi-generational family-owned wholesale fuel distributor, convenience store operator and car wash operator in New England. Our wholesale and retail fuel businesses are multi-branded, which includes Shell, Mobil, Irving, Sunoco, Gulf, Valero, Citgo, Phillips 66, Exxon, and multiple unbranded brands. Our wholesale operations supply branded and unbranded fuel to 300+ locations across New England and New York. We are ranked within the top 50 largest convenience store chains in the country, operating 150+ company-operated locations throughout New England and ranked within the top 10 largest car wash chains in the country

If you have a good attitude, like working with people. Are willing to work in a fast paced and challenging team-based environment you have come to the right place. We are committed to hiring quality people and taking good care of them so they will take good care of our customers. Customers visit our stores for much more than a good value on gasoline and products, they come for the value of a warm smile and courteous welcome.

GENERAL SUMMARY

The Assistant Store Manager is responsible for assisting the Store Manager in overseeing the daily operation of the store. They are responsible for mentoring team members to provide fast and friendly service and ensure every customer receives a great shopping experience.

Requirements:

  • Maintain a courteous, friendly attitude
  • Stock, re-stock inventory merchandise throughout facility
  • Check in vendor deliveries
  • Must have minimum of one year retail experience.
  • Must have general computer knowledge.
  • Complete required paperwork including shift report, gas reconciliation, cigarette counts, etc.
  • Assist in training
  • Assist Store Manager as needed.

Additional Info:

  • Must be able to read, write and operate electronic equipment and sales transactions.
  • Must have good communication skills
  • Must be able to follow instructions
  • Must be able to stand at all times
  • Must be able to kneel, lift and bend up to 25 (twenty-five) pounds.
  • Required to work any shift within operational hours of the store and weekends.
  • Must be 18 years of age
  • Must have own reliable transportation and a valid driver'slicense

PHYSICAL REQUIREMENTS:

  • Ensures physical maintenance, safety, cleanliness, and attractiveness of all store facilities
  • Performs other related duties as required
  • Must be able to lift up to 30 pounds at times
  • Must be able to traverse and access all areas of the store
  • Prolonged periods sitting at a desk and working on a computer
  • Prolonged periods of standing and working at a cash register
Starting Rate: $0.00

Nouria Energy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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