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Retail Operations Manager Jobs in Boston, MA (NOW HIRING)

Sodexo

Retail Operations Manager

Boston, MA · On-site

Role Overview Sodexo is seeking a dynamic Retail Operations Manager to join our Food & Nutrition team at Tufts Medical Center , a leading academic medical center located in the heart of Boston ...

Aramark

Director of Retail Operations

Boston, MA · On-site

$140K - $155K/yr

As a Director of Retail Operations you will plan, manage, and guide multiple contracted services for a client normally generating $2-15M+ in revenue to meet operating and financial goals, client ...

MDAEdge

Retail Operations Analyst

Boston, MA · On-site

Job Summary : MDAEdge is a company focused on retail operations, seeking a Retail Operations ... manage metrics, including the business scorecard. • Conduct operational analyses focused on ...

PetSmart

Retail Operations Lead

Salem, MA

$17 - $20.75/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

PetSmart

Retail Operations Lead

Salem, MA

$17 - $20.75/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

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All JobsRetail Operations JobsRetail Operations Manager JobsRetail Operations Manager Jobs in Boston, MA

Retail Operations Manager information

See Boston, MA salary details

$15

$24

$41

How much do retail operations manager jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for retail operations manager in Boston, MA is $24.16, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $26.39 per hour, depending on experience, location, and employer.

What is the difference between Retail Operations Manager vs Retail Store Supervisor?

AspectRetail Operations ManagerRetail Store Supervisor
ResponsibilitiesOversees multiple store operations, manages staff, develops sales strategies, and ensures company policies are followedManages daily store activities, supervises staff, and ensures customer satisfaction within a single store
Required CredentialsTypically requires a bachelor's degree in business or related field; experience in retail managementHigh school diploma or equivalent; experience in retail preferred
Work EnvironmentCorporate office and multiple retail locationsSingle retail store
Industry UsageCommonly employed in retail chains and large retail companiesFound in individual retail stores and small chains

The Retail Operations Manager focuses on overseeing multiple stores and strategic planning, while the Retail Store Supervisor manages daily store operations and staff within a single location. Both roles require retail experience, but the Operations Manager typically has broader responsibilities and higher-level credentials.

What are the key skills and qualifications needed to thrive as a Retail Operations Manager, and why are they important?

To thrive as a Retail Operations Manager, you need strong leadership, inventory management, and sales analysis skills, typically supported by a degree in business or retail management and relevant retail experience. Familiarity with POS systems, inventory management software, and scheduling tools is crucial for overseeing daily operations. Exceptional communication, problem-solving, and team-building abilities help drive staff performance and customer satisfaction. These skills ensure efficient store operations, sustained profitability, and a positive customer experience in a competitive retail environment.

What does a Retail Operations Manager do?

A Retail Operations Manager oversees the daily operations of retail stores to ensure efficiency, profitability, and a positive customer experience. They are responsible for managing staff, optimizing store layouts, monitoring inventory, and implementing company policies. Additionally, they analyze sales data, handle budgeting, and work to improve store performance by setting targets and motivating teams. Their role is crucial in maintaining smooth store operations and achieving business goals.

What are some common challenges faced by Retail Operations Managers, and how can they effectively address them?

Retail Operations Managers often face challenges such as balancing staff scheduling, ensuring consistent customer service, and managing inventory levels to meet demand without overstocking. Additionally, they must adapt quickly to changing sales trends and resolve issues that arise on the sales floor. Success in this role typically depends on strong communication skills, effective delegation, and the ability to analyze sales data to make informed operational decisions. Building strong relationships with both team members and vendors also plays a key role in overcoming these challenges.
More about Retail Operations Manager jobs
What are the most commonly searched types of Retail Operations jobs in Boston, MA? The most popular types of Retail Operations jobs in Boston, MA are:
What cities near Boston, MA are hiring for Retail Operations Manager jobs? Cities near Boston, MA with the most Retail Operations Manager job openings:
Retail Operations Manager jobs near you
Infographic showing various Retail Operations Manager job openings in Boston, MA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 93% In-person, and 7% Remote job distribution, with an average salary of $50,245 per year, or $24.2 per hour.

Retail Operations Manager

White Elephant Resorts

Boston, MA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

Job description

White Elephant Resorts is seeking a highly organized, creative, and hands-on Retail Operations Manager to support and grow our retail business across our iconic resort destinations in Nantucket, Palm Beach and Aspen along with our online storefront.

*Position can be based in either Boston or Nantucket and involves travel

This is an exciting opportunity for someone who thrives in a fast-paced, collaborative environment and loves blending operations, merchandising, e-commerce, and brand storytelling.

As Retail Operations Manager, you’ll oversee the day-to-day execution of retail initiatives across multiple luxury properties while helping shape a cohesive and elevated brand experience both in-store and online.

Key responsibilities include:

  • Managing retail operations across Nantucket, Palm Beach, Aspen, and e-commerce platforms
  • Coordinating seasonal store setups, merchandising refreshes, and inventory management
  • Maintaining and updating Shopify product listings, collections, imagery, and online merchandising
  • Supporting product launches, promotions, and retail marketing initiatives
  • Partnering with creative, marketing, social media, hotel operations, and finance teams
  • Coordinating with vendors, logistics partners, photographers, and external agencies
  • Assisting with photoshoots, creative productions, and special retail projects
  • Helping identify operational improvements that enhance retail performance and guest experience

We’re seeking someone who is equal parts organized operator and creative problem-solver.

Qualifications:

  • 2+ years of experience in retail operations, merchandising, e-commerce, project management, or a related field
  • Strong organizational skills with exceptional attention to detail
  • Ability to manage multiple priorities in a dynamic environment
  • Excellent communication and project coordination skills
  • Experience with Shopify and inventory management systems preferred
  • Background in luxury hospitality, retail, fashion, or lifestyle brands is a plus
  • Positive, team-oriented attitude with a hands-on approach
  • Willingness to travel seasonally to Nantucket and occasionally to Palm Beach and Aspen

Why Join White Elephant Resorts?

At White Elephant Resorts, we create exceptional guest experiences rooted in timeless style, hospitality, and thoughtful design. This role offers the opportunity to work across some of the most beautiful luxury destinations while contributing to a growing lifestyle and retail brand.

Rated by The Boston Globe as one of the Top Places to Work in Massachusetts, White Elephant Resorts is a collection of elite properties which includes White Elephant Nantucket, White Elephant Palm Beach, The Wauwinet, Jared Coffin House, The Cottages at Nantucket Boat Basin, Nantucket Boat Basin and White Elephant Aspen.

White Elephant Resorts is a premier employer with spectacular benefits and compensation, including a competitive salary and bonus package; health, vision and dental; paid vacation; vested 401(K) plan; life insurance; long term care; health club reimbursement; dining, retail and hotel discounts and much more.

Apply today and help shape the future of retail at White Elephant Resorts.