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Retail Operations Manager Jobs in Boston, MA (NOW HIRING)

Operations Manager

Tewksbury, MA ยท On-site

$20 - $34/hr

Position Summary The Operations Manager is a member of the Store Management team, and as such ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

Position Summary The Operations Manager is a member of the Store Management team, and as such ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

Operations Manager

West Roxbury, MA ยท On-site

$20 - $34/hr

Position Summary The Operations Manager is a member of the Store Management team, and as such ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

New

Operations Manager

Charlestown, MA ยท On-site

$20 - $34/hr

Position Summary The Operations Manager is a member of the Store Management team, and as such ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

Operations Manager

Framingham, MA ยท On-site

$20 - $34/hr

Position Summary The Operations Manager is a member of the Store Management team, and as such ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

Posted today

Operations Manager

Newton, MA ยท On-site

$20 - $34/hr

Position Summary The Operations Manager is a member of the Store Management team, and as such ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

Operations Manager

Medford, MA ยท On-site

$20 - $34/hr

Position Summary The Operations Manager is a member of the Store Management team, and as such ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

Operations Manager

Medford, MA ยท On-site

$20 - $34/hr

Position Summary The Operations Manager is a member of the Store Management team, and as such ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

Operations Manager

Needham, MA ยท On-site

$20 - $34/hr

Position Summary The Operations Manager is a member of the Store Management team, and as such ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

Position Summary The Operations Manager is a member of the Store Management team, and as such ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

Posted today

Operations Manager

Rockland, MA ยท On-site

$20 - $34/hr

Position Summary The Operations Manager is a member of the Store Management team, and as such ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

New

Operations Manager

Acton, MA ยท On-site

$20 - $34/hr

Position Summary The Operations Manager is a member of the Store Management team, and as such ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

Operations Manager

Natick, MA ยท On-site

$20 - $34/hr

Position Summary The Operations Manager is a member of the Store Management team, and as such ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

Operations Manager

Stoneham, MA ยท On-site

$20 - $34/hr

Position Summary The Operations Manager is a member of the Store Management team, and as such ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

Operations Manager

Wollaston, MA ยท On-site

$20 - $34/hr

Position Summary The Operations Manager is a member of the Store Management team, and as such ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

Operations Manager

Brighton, MA ยท On-site

$20 - $34/hr

Position Summary The Operations Manager is a member of the Store Management team, and as such ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

Position Summary The Operations Manager is a member of the Store Management team, and as such ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

Showing results 41-60

Retail Operations Manager information

See Boston, MA salary details

$15

$24

$40

How much do retail operations manager jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for retail operations manager in Boston, MA is $24.15, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $26.39 per hour, depending on experience, location, and employer.

What does a retail operations manager do?

A Retail Operations Manager oversees the daily operations of retail stores to ensure efficiency, profitability, and a positive customer experience. They are responsible for managing staff, optimizing store layouts, monitoring inventory, and implementing company policies. Additionally, they analyze sales data, handle budgeting, and work to improve store performance by setting targets and motivating teams. Their role is crucial in maintaining smooth store operations and achieving business goals.

What are the key skills and qualifications needed to thrive as a retail operations manager, and why are they important?

To thrive as a Retail Operations Manager, you need strong leadership, inventory management, and sales analysis skills, typically supported by a degree in business or retail management and relevant retail experience. Familiarity with POS systems, inventory management software, and scheduling tools is crucial for overseeing daily operations. Exceptional communication, problem-solving, and team-building abilities help drive staff performance and customer satisfaction. These skills ensure efficient store operations, sustained profitability, and a positive customer experience in a competitive retail environment.

What are some common challenges faced by retail operations managers, and how can they effectively address them?

Retail Operations Managers often face challenges such as balancing staff scheduling, ensuring consistent customer service, and managing inventory levels to meet demand without overstocking. Additionally, they must adapt quickly to changing sales trends and resolve issues that arise on the sales floor. Success in this role typically depends on strong communication skills, effective delegation, and the ability to analyze sales data to make informed operational decisions. Building strong relationships with both team members and vendors also plays a key role in overcoming these challenges.

What is the difference between Retail Operations Manager vs Retail Store Supervisor?

AspectRetail Operations ManagerRetail Store Supervisor
ResponsibilitiesOversees multiple store operations, manages staff, develops sales strategies, and ensures company policies are followedManages daily store activities, supervises staff, and ensures customer satisfaction within a single store
Required CredentialsTypically requires a bachelor's degree in business or related field; experience in retail managementHigh school diploma or equivalent; experience in retail preferred
Work EnvironmentCorporate office and multiple retail locationsSingle retail store
Industry UsageCommonly employed in retail chains and large retail companiesFound in individual retail stores and small chains

The Retail Operations Manager focuses on overseeing multiple stores and strategic planning, while the Retail Store Supervisor manages daily store operations and staff within a single location. Both roles require retail experience, but the Operations Manager typically has broader responsibilities and higher-level credentials.

More about Retail Operations Manager jobs

What are the most commonly searched types of Retail Operations jobs in Boston, MA?

The most popular types of Retail Operations jobs in Boston, MA are:

What cities near Boston, MA are hiring for Retail Operations Manager jobs?

Cities near Boston, MA with the most Retail Operations Manager job openings:

Infographic showing various Retail Operations Manager job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 12% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $50,242 per year, or $24.2 per hour.

Manager, Operations & Retail, Visitor Center at Boston Common

The Greater Boston Convention and Visitors Bureau

Boston, MA โ€ข On-site

Full-time

Medical, Dental, Life, Retirement, PTO

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Description:

The Manager, Visitor Center at Boston Common is an exciting opportunity to work with visitors to Boston from around the world and help them explore the rich opportunities Boston has to offer. In addition to assisting visitors, the manager will provide supervisory and operational oversight of staff and the retail facility. As an integral member of the team, the manager will play an important part in supporting the reemergence of the great city of Boston.


Responsibilities:

  • Responsible for training and supervising Visitor Center staff at Boston Common
  • Order and manage all retail merchandise
  • Maintain daily and monthly sales reports and visitor statistics
  • Monitor quality of service provided to visitors
  • Monitor merchandise sales and make recommendations for re-stocking.
  • Maintain ticket program inventory and monthly reports
  • Keep staff up to date with current events and Meet Boston marketing programs
  • Create monthly schedule
  • Conduct annual performance reviews for staff
  • Maintain relationship with Parks Department and Meet Boston members
  • Point of sale system / register management, including reconciliation at end of day/shift, bank deposits, troubleshooting issues; training and oversight of staff
  • Other duties as assigned
Requirements:
  • A minimum of 2 years of supervisory experience strongly preferred.
  • Prior retail experience is preferred.
  • Knowledgeable of Boston and local events preferred.
  • Outstanding hospitality, customer service skills and passion for helping others required.
  • Professionalism, dependability and punctuality are essential.
  • Prior experience with POS systems preferred.
  • Strong computer skills preferred.
  • Must be able to work weekends and holidays (on rotating schedule).

Manager, Visitor Center at Boston Common / Position Details:

  • Full-time, variable days

Meet Boston offers a comprehensive benefits package including health and dental plans, 401(k), vacation, PTO and sick time, company-paid life and disability coverage and an exciting, collegial work environment.

To apply, please submit a cover letter detailing specific qualifications for the position and salary expectations as well as a resume.


Meet Boston is the primary private sector marketing and visitor services organization charged with the development of meetings, conventions, and tourism-related business. Comprised of over 1,200 member companies in Boston, Cambridge and across New England, our goal is to enhance the economy of the region. Meet Boston is a not-for-profit, membership-driven sales and marketing organization.


Meet Boston is proud to be an equal opportunity and affirmative action employer. We value diversity and are committed to creating a workplace that reflects this commitment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.


Compensation details: 65000-70000 Yearly Salary


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