ZipRecruiter

Log In

1

Retail Operations Manager Jobs in Rowley, MA (NOW HIRING)

Sodexo

Retail Operations Manager

Boston, MA · On-site

Role Overview Sodexo is seeking a dynamic Retail Operations Manager to join our Food & Nutrition team at Tufts Medical Center , a leading academic medical center located in the heart of Boston ...

Energy North

Retail Operations Coordinator

Lawrence, MA · On-site

$54K - $65K/yr

This position works closely with retail leadership, field operations, category management, customer service, and other internal teams to help ensure accurate reporting, strong communication, and ...

Haffner's

Retail Operations Coordinator

Lawrence, MA · On-site

$54K - $65K/yr

This position works closely with retail leadership, field operations, category management, customer service, and other internal teams to help ensure accurate reporting, strong communication, and ...

Haffner's

Retail Operations Coordinator

Lawrence, MA · On-site

$54K - $65K/yr

This position works closely with retail leadership, field operations, category management, customer service, and other internal teams to help ensure accurate reporting, strong communication, and ...

PetSmart

Retail Operations Lead

Salem, MA

$17 - $20.75/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

next page

Showing results 1-20

All JobsRetail Operations JobsRetail Operations Manager JobsRetail Operations Manager Jobs in Rowley, MA

Retail Operations Manager information

See Rowley, MA salary details

$14

$23

$40

How much do retail operations manager jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for retail operations manager in Rowley, MA is $23.85, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $26.06 per hour, depending on experience, location, and employer.

What is the difference between Retail Operations Manager vs Retail Store Supervisor?

AspectRetail Operations ManagerRetail Store Supervisor
ResponsibilitiesOversees multiple store operations, manages staff, develops sales strategies, and ensures company policies are followedManages daily store activities, supervises staff, and ensures customer satisfaction within a single store
Required CredentialsTypically requires a bachelor's degree in business or related field; experience in retail managementHigh school diploma or equivalent; experience in retail preferred
Work EnvironmentCorporate office and multiple retail locationsSingle retail store
Industry UsageCommonly employed in retail chains and large retail companiesFound in individual retail stores and small chains

The Retail Operations Manager focuses on overseeing multiple stores and strategic planning, while the Retail Store Supervisor manages daily store operations and staff within a single location. Both roles require retail experience, but the Operations Manager typically has broader responsibilities and higher-level credentials.

What are the key skills and qualifications needed to thrive as a Retail Operations Manager, and why are they important?

To thrive as a Retail Operations Manager, you need strong leadership, inventory management, and sales analysis skills, typically supported by a degree in business or retail management and relevant retail experience. Familiarity with POS systems, inventory management software, and scheduling tools is crucial for overseeing daily operations. Exceptional communication, problem-solving, and team-building abilities help drive staff performance and customer satisfaction. These skills ensure efficient store operations, sustained profitability, and a positive customer experience in a competitive retail environment.

What does a Retail Operations Manager do?

A Retail Operations Manager oversees the daily operations of retail stores to ensure efficiency, profitability, and a positive customer experience. They are responsible for managing staff, optimizing store layouts, monitoring inventory, and implementing company policies. Additionally, they analyze sales data, handle budgeting, and work to improve store performance by setting targets and motivating teams. Their role is crucial in maintaining smooth store operations and achieving business goals.

What are some common challenges faced by Retail Operations Managers, and how can they effectively address them?

Retail Operations Managers often face challenges such as balancing staff scheduling, ensuring consistent customer service, and managing inventory levels to meet demand without overstocking. Additionally, they must adapt quickly to changing sales trends and resolve issues that arise on the sales floor. Success in this role typically depends on strong communication skills, effective delegation, and the ability to analyze sales data to make informed operational decisions. Building strong relationships with both team members and vendors also plays a key role in overcoming these challenges.
More about Retail Operations Manager jobs
What cities near Rowley, MA are hiring for Retail Operations Manager jobs? Cities near Rowley, MA with the most Retail Operations Manager job openings:
Retail Operations Manager jobs near you
Infographic showing various Retail Operations Manager job openings in Rowley, MA as of July 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $49,612 per year, or $23.9 per hour.
Retail Operations Manager

Retail Operations Manager

Sodexo

Boston, MA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Sodexo rating

6.4

Company rating: 6.4 out of 10

Based on 1,129 frontline employees who took The Breakroom Quiz

343rd of 488 rated business services

Job description

Role Overview
Sodexo is seeking a dynamic Retail Operations Manager to join our Food & Nutrition team at Tufts Medical Center, a leading academic medical center located in the heart of Boston, Massachusetts. This leadership role is responsible for overseeing the daily retail dining operations and delivering an exceptional customer experience for patients, visitors, physicians, and employees.
What You'll Do
  • Lead the day-to-day operations of retail dining venues, cafes, coffee concepts, and grab-and-go programs.
  • Drive customer satisfaction through hospitality-focused service standards and continuous improvement initiatives.
  • Manage financial performance including revenue growth, labor management, budgeting, forecasting, cash controls, and cost containment.
  • Ensure compliance with Sodexo food safety, sanitation, HACCP, and regulatory requirements.
  • Maintain retail brand standards and merchandising programs across all concepts.
  • Oversee inventory management, purchasing, receiving, and product usage to minimize waste.
  • Lead, coach, train, and develop frontline supervisors and hourly employees.
What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring
  • Bachelor's degree preferred, or equivalent combination of education and experience.
  • 3+ years of foodservice, retail, hospitality, or healthcare operations management experience.
  • Experience managing high-volume retail dining operations.
  • Demonstrated success leading and developing diverse teams.
  • Experience with inventory management, purchasing, and cash handling procedures.
  • Knowledge of HACCP, food safety regulations, and sanitation standards.
  • Experience with Sodexo systems such as FMS, Retail Ranger, UFS, or comparable foodservice management systems is a plus.
Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Bachelor's Degree or equivalent experience

Minimum Management Experience - 3 years
Minimum Functional Experience - 3 years of experience in retail operations


    Employment Type: FULL_TIME

    What Sodexo employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

    Apply