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Retail Operations Manager Jobs in Ohio (NOW HIRING)

PetSmart

Retail Operations Lead

Elyria, OH

$14.25 - $17.25/hr

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

PetSmart

Retail Operations Lead

University Heights, OH

$15 - $18.50/hr

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

PetSmart

Retail Operations Lead

Columbus, OH · On-site

$13.65 - $19.15/hr

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

PetSmart

Retail Operations Lead

Columbus, OH

$14.50 - $17.75/hr

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

PetSmart

Retail Operations Lead

Elyria, OH · On-site

$14.25 - $17.25/hr

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

PetSmart Careers

Retail Operations Lead

Elyria, OH

$13.65 - $19.15/hr

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

PetSmart Careers

Retail Operations Lead

Elyria, OH

$13.65 - $19.15/hr

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

PetSmart

Retail Operations Lead

Columbus, OH · On-site

$14.50 - $17.75/hr

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

PetSmart

Retail Operations Lead

University Heights, OH · On-site

$15 - $18.50/hr

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

PetSmart

Retail Operations Lead

Elyria, OH · On-site

$14.25 - $17.25/hr

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

PetSmart

Retail Operations Lead

University Heights, OH · On-site

$13.65 - $19.15/hr

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

PetSmart

Retail Operations Lead

Columbus, OH

$14.50 - $17.75/hr

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

PetSmart

Retail Operations Lead

Elyria, OH · On-site

$13.65 - $19.15/hr

Retail Operations Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

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All JobsRetail Operations Manager JobsRetail Operations Manager Jobs in Ohio

Retail Operations Manager information

See Ohio salary details

$13

$21

$35

How much do retail operations manager jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for retail operations manager in Ohio is $21.14, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $23.08 per hour, depending on experience, location, and employer.

What is the highest paying job in retail?

The highest paying roles in retail often include senior executive positions such as Chief Executive Officer (CEO) or Chief Operating Officer (COO), which can earn six-figure salaries plus bonuses. Other high-paying roles include regional or district managers overseeing multiple stores, especially in large retail chains, and require strong leadership, strategic planning, and extensive experience.

How much is the salary of an operations manager?

The salary of a Retail Operations Manager typically ranges from $50,000 to $100,000 annually, depending on experience, location, and the size of the retail organization. Many roles also include bonuses and benefits, and strong leadership and organizational skills are important for success in this position.

What is the difference between Retail Operations Manager vs Retail Store Supervisor?

AspectRetail Operations ManagerRetail Store Supervisor
ResponsibilitiesOversees multiple store operations, manages staff, develops sales strategies, and ensures company policies are followedManages daily store activities, supervises staff, and ensures customer satisfaction within a single store
Required CredentialsTypically requires a bachelor's degree in business or related field; experience in retail managementHigh school diploma or equivalent; experience in retail preferred
Work EnvironmentCorporate office and multiple retail locationsSingle retail store
Industry UsageCommonly employed in retail chains and large retail companiesFound in individual retail stores and small chains

The Retail Operations Manager focuses on overseeing multiple stores and strategic planning, while the Retail Store Supervisor manages daily store operations and staff within a single location. Both roles require retail experience, but the Operations Manager typically has broader responsibilities and higher-level credentials.

What does an operations manager do in a retail store?

A retail operations manager oversees daily store activities, including staff management, inventory control, sales performance, and customer service. They ensure the store runs efficiently, meet sales targets, and adhere to company policies, often using tools like POS systems and reporting software.

What are the key skills and qualifications needed to thrive as a Retail Operations Manager, and why are they important?

To thrive as a Retail Operations Manager, you need strong leadership, inventory management, and sales analysis skills, typically supported by a degree in business or retail management and relevant retail experience. Familiarity with POS systems, inventory management software, and scheduling tools is crucial for overseeing daily operations. Exceptional communication, problem-solving, and team-building abilities help drive staff performance and customer satisfaction. These skills ensure efficient store operations, sustained profitability, and a positive customer experience in a competitive retail environment.

What does a Retail Operations Manager do?

A Retail Operations Manager oversees the daily operations of retail stores to ensure efficiency, profitability, and a positive customer experience. They are responsible for managing staff, optimizing store layouts, monitoring inventory, and implementing company policies. Additionally, they analyze sales data, handle budgeting, and work to improve store performance by setting targets and motivating teams. Their role is crucial in maintaining smooth store operations and achieving business goals.

What are some common challenges faced by Retail Operations Managers, and how can they effectively address them?

Retail Operations Managers often face challenges such as balancing staff scheduling, ensuring consistent customer service, and managing inventory levels to meet demand without overstocking. Additionally, they must adapt quickly to changing sales trends and resolve issues that arise on the sales floor. Success in this role typically depends on strong communication skills, effective delegation, and the ability to analyze sales data to make informed operational decisions. Building strong relationships with both team members and vendors also plays a key role in overcoming these challenges.

What are the 5 S's of retail operations?

The 5 S's of retail operations are Sort, Set in order, Shine, Standardize, and Sustain. These principles help retail managers and staff maintain an organized, efficient, and clean store environment, which is essential for smooth daily operations and excellent customer service.
More about Retail Operations Manager jobs
What are the most commonly searched types of Retail Operations jobs in Ohio? The most popular types of Retail Operations jobs in Ohio are:
What cities in Ohio are hiring for Retail Operations Manager jobs? Cities in Ohio with the most Retail Operations Manager job openings:
Retail Operations Manager jobs near you

Retail Operations Coordinator

Ashley | The Wellsville Group

Akron, OH • On-site

$17/hr

Full-time

Medical, Retirement, PTO

Posted 13 days ago

Job description

Ashley | The Wellsville Group’s, is looking for a Retail Operations Coordinator for either our Fairlawn or Cuyahoga Falls, Ohio locations! As a Retail Operations Coordinator you are responsible for ensuring operational excellence within the store while supporting retail management and the sales team. You’ll work closely with the General Manager in executing standard operating procedures. The ideal person for this position is a problem solver who is detail oriented, and process driven!


What You'll Do

  • Audit all sales and payment transactions within retail location
  • Receive weekly merchandise transfer trucks
  • Conduct and reconcile weekly inventory; complete inventory cycle counts on showroom floor
  • Review missed punches and overtime hours for showroom team members
  • Assist with maintaining schedule for showroom team members
  • Partner with GM weekly to help support needs of sales team
  • Conduct training(s) on current systems and processes for all team members
  • Facilitate building maintenance, technician and IT needs
  • Partner with Customer Service Center on resolving customer service concerns
  • Review guest accounts for payment breakdowns and service resolutions
  • Reconcile showroom funds monthly
  • Assist merchandise and design team by generating tags, resolving inventory and SKU discrepancy
  • Generate routine reports outlined by GM or Corporate Operations
  • Serve as a liaison between Corporate Support Departments and Retail location
  • Update and assign walkie talkies
  • Oversee office and cleaning supply list
  • Encompass the Company’s Vision, Mission and Values daily

What We’re Looking For

  • Full availability to work a full-time retail schedule including Saturdays!
  • Ability to define problems, collect data, establish facts and draw valid, actionable conclusions
  • Ability to interpret and follow a variety of instructions given in many forms
  • Working knowledge of Microsoft office, STORIS, and point of sales programs
  • Strong attention to detail and excellent organizational and time management skills
  • Strong verbal and written communication skills; knowledge of proper spelling and grammar
  • Ability to communicate effectively both verbally and in writing with co-workers, colleagues and external contacts
  • Ability to be highly productive in an autonomous environment with the ability to ask for guidance when needed
  • Strong interpersonal skills and strong sense of ethics
  • High School Diploma or GED
  • Prior retail operational experience preferred, but not required

Why You’ll Love Working Here

We’re more than just a store—we’re a community. Our mission is to provide exceptional customer service and high-quality home products while fostering a workplace where employees thrive.

What We Offer:

  • Competitive Weekly Pay – Starting at $17.00/hour plus!
  • Monthly Bonus Opportunity – Up to $800/month based on written volume and other qualifiers
  • Desirable Retail Schedule – Full-time 5-day work week, 8:30AM to 5PM or 9AM to 5:30PM--you pick!! One weekday a week off, including Sundays! We'll need your help on an occasional Sunday; think holidays and major tent pole events!
  • Paid Time Off + 3 Paid Holidays + 2 Personal Days to Use as You Choose
  • Health Insurance
  • Generous employee discount
  • Short-term & Long-term disability
  • 401K Retirement Plan
  • Long-Term Career Opportunities - Many of our leaders have been promoted within our own company. When you start at The Wellsville Group dba Ashley, you aren't just starting your next job, but you're beginning a career
  • Perks – As sales team members excel, you qualify for prize perks. Random monthly selections occur for support team members. Cash in your points at level 1 or save them for a larger prize at a higher level
  • Team environment, supportive management, lunch perks and more

Ready to Join Us?

If you're ready to make a difference in our customers' lives and help them create the home of their dreams, we would love to have you as part of the Ashley | The Wellsville Group family.