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Retail Operations Manager Jobs in Massachusetts (NOW HIRING)

PetSmart Careers

Retail Operations Lead

Westfield, MA · On-site

$16.40 - $30.58/hr

  • Medical

  • Retirement

  • PTO

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

PetSmart Careers

Retail Operations Lead

Bellingham, MA · On-site

$16.40 - $30.58/hr

  • Medical

  • Retirement

  • PTO

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

PetSmart

Retail Operations Lead

MA · On-site

$16.40 - $30.58/hr

  • Medical

  • Retirement

  • PTO

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

CVS Health

Operations Manager

Westport, MA

$19 - $29/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Position Summary The Operations Manager is a member of the Store Management team, and as such ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

New

CVS Health

Operations Manager

Woburn, MA · On-site

$20 - $34/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Position Summary The Operations Manager is a member of the Store Management team, and as such ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

CVS Health

Operations Manager

Needham, MA

$20 - $34/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Position Summary The Operations Manager is a member of the Store Management team, and as such ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

CVS Health

Operations Manager

Medford, MA

$20 - $34/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Position Summary The Operations Manager is a member of the Store Management team, and as such ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

CVS Health

Operations Manager

Medford, MA · On-site

$20 - $34/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Position Summary The Operations Manager is a member of the Store Management team, and as such ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

CVS Health

Operations Manager

Dorchester, MA

$20 - $34/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Position Summary The Operations Manager is a member of the Store Management team, and as such ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

CVS Health

Operations Manager

Cambridge, MA

$20 - $34/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Position Summary The Operations Manager is a member of the Store Management team, and as such ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

CVS Health

Operations Manager

Acton, MA

$20 - $34/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Position Summary The Operations Manager is a member of the Store Management team, and as such ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

CVS Health

Operations Manager

Foxboro, MA

$20 - $34/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Position Summary The Operations Manager is a member of the Store Management team, and as such ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

New

CVS Health

Operations Manager

Fairhaven, MA

$19 - $29/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Position Summary The Operations Manager is a member of the Store Management team, and as such ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

CVS Health

Operations Manager

Greenfield, MA

$20 - $34/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Position Summary The Operations Manager is a member of the Store Management team, and as such ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

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Showing results 41-60

All JobsRetail Operations JobsRetail Operations Manager JobsRetail Operations Manager Jobs in Massachusetts

Retail Operations Manager information

See Massachusetts salary details

$15

$24

$41

How much do retail operations manager jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for retail operations manager in Massachusetts is $24.28, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $26.54 per hour, depending on experience, location, and employer.

What is the difference between Retail Operations Manager vs Retail Store Supervisor?

AspectRetail Operations ManagerRetail Store Supervisor
ResponsibilitiesOversees multiple store operations, manages staff, develops sales strategies, and ensures company policies are followedManages daily store activities, supervises staff, and ensures customer satisfaction within a single store
Required CredentialsTypically requires a bachelor's degree in business or related field; experience in retail managementHigh school diploma or equivalent; experience in retail preferred
Work EnvironmentCorporate office and multiple retail locationsSingle retail store
Industry UsageCommonly employed in retail chains and large retail companiesFound in individual retail stores and small chains

The Retail Operations Manager focuses on overseeing multiple stores and strategic planning, while the Retail Store Supervisor manages daily store operations and staff within a single location. Both roles require retail experience, but the Operations Manager typically has broader responsibilities and higher-level credentials.

What are the key skills and qualifications needed to thrive as a retail operations manager, and why are they important?

To thrive as a Retail Operations Manager, you need strong leadership, inventory management, and sales analysis skills, typically supported by a degree in business or retail management and relevant retail experience. Familiarity with POS systems, inventory management software, and scheduling tools is crucial for overseeing daily operations. Exceptional communication, problem-solving, and team-building abilities help drive staff performance and customer satisfaction. These skills ensure efficient store operations, sustained profitability, and a positive customer experience in a competitive retail environment.

Is a retail operations manager a high paying job?

A retail operations manager typically earns a competitive salary that varies based on experience, location, and company size. In general, it is considered a mid- to high-level management position with potential for higher pay with advanced skills and certifications. Compensation often includes bonuses and benefits related to overseeing store performance and staff management.

What does a retail operations manager do?

A Retail Operations Manager oversees the daily operations of retail stores to ensure efficiency, profitability, and a positive customer experience. They are responsible for managing staff, optimizing store layouts, monitoring inventory, and implementing company policies. Additionally, they analyze sales data, handle budgeting, and work to improve store performance by setting targets and motivating teams. Their role is crucial in maintaining smooth store operations and achieving business goals.

What are some common challenges faced by retail operations managers, and how can they effectively address them?

Retail Operations Managers often face challenges such as balancing staff scheduling, ensuring consistent customer service, and managing inventory levels to meet demand without overstocking. Additionally, they must adapt quickly to changing sales trends and resolve issues that arise on the sales floor. Success in this role typically depends on strong communication skills, effective delegation, and the ability to analyze sales data to make informed operational decisions. Building strong relationships with both team members and vendors also plays a key role in overcoming these challenges.
More about Retail Operations Manager jobs

What are the most commonly searched types of Retail Operations jobs in Massachusetts?

The most popular types of Retail Operations jobs in Massachusetts are:

What cities in Massachusetts are hiring for Retail Operations Manager jobs?

Cities in Massachusetts with the most Retail Operations Manager job openings:

Retail Operations Manager jobs near you
Infographic showing various Retail Operations Manager job openings in Massachusetts as of August 2026, with employment types broken down into 87% Full Time, 10% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $50,509 per year, or $24.3 per hour.

Retail Operations Associate

Dick's Sporting Goods

Boston, MA • On-site

$17 - $24/hr

Part-time

PTO

Re-posted 19 days ago

Dick's Sporting Goods rating

6.5

Company rating: 6.5 out of 10

Based on 1,149 frontline employees who took The Breakroom Quiz

15th of 39 rated national retailers

Job description

At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today!

OVERVIEW:

OVERVIEW:

Our store teammates are passionate about creating an exceptional shopping experience for our customers through their eagerness to help, high brand and execution standards, ability to prioritize and efficient execution of operational processes.

  • Greet everyone (teammates and customers) and proactively approach athletes to understand their needs and support their shopping experience.

  • Ensure that all merchandise and product received at the store is processed in accordance with established programs and procedures; the backroom is organized and maintained so that merchandise is easily accessible in partnership with the Freight Flow/Operations Lead.

  • Uphold company merchandising and presentation standards.

  • Assist with the unloading of trucks, processing of freight, execution of transfers, RTVS, claims, freight processing, etc.

  • Fulfill the company-defined customer experience by completing all processes according to our service level standards.

  • Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.

  • Create an inclusive store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.

  • Take an all-hands-on-deck approach to support the team across the store.

  • Perform other tasks as assigned by management.

TEAMMATE TRAITS:

Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and athlete experience. Here are the traits we look for in our store teammates:

  • Ensures Accountability

  • Customer-Focus

  • Collaborative

  • Instills Trust

  • Decision-Quality/Decision-Making Abilities

  • Action-Oriented

QUALIFICATIONS:

  • Prior retail sales, operations, maintenance, or customer-focused experience preferred.

  • Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items repetitively (up to 25 times per hour).

  • Ability to work extended periods of time (up to 4 hours) standing or walking.

  • Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or

    platform.

  • Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).

Targeted Pay Range: $17.00 - $24.00. Starting rate of pay may vary based on factors including, but not limited to, location, experience and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.

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