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Retail Operations Coordinator Jobs in Park Ridge, IL

Petite Plume

Customer Operations Coordinator

Chicago, IL · On-site

$17 - $18/hr

Alongside our strong online presence, we maintain a selective footprint in major retail doors ... As our Customer Operations Coordinator, you'll be an integral member of our Customer Success team ...

Petite Plume

Customer Operations Coordinator

Chicago, IL · On-site

$17 - $18/hr

Alongside our strong online presence, we maintain a selective footprint in major retail doors ... As our Customer Operations Coordinator, you'll be an integral member of our Customer Success team ...

Petite Plume

Customer Operations Coordinator

Chicago, IL · On-site

$17 - $18/hr

Alongside our strong online presence, we maintain a selective footprint in major retail doors ... As our Customer Operations Coordinator, you'll be an integral member of our Customer Success team ...

Petite Plume

Customer Operations Coordinator

Chicago, IL · On-site

$18.50 - $24.25/hr

Alongside our strong online presence, we maintain a selective footprint in major retail doors ... As our Customer Operations Coordinator, you'll be an integral member of our Customer Success team ...

Compass Group

Retail Manager

Evanston, IL · On-site

$60K - $65K/yr

The Retail Manager will be responsible for managing day-to-day retail operations, inventory control, merchandising standards, staff coordination, customer experience initiatives, and sales ...

Compass Group

Retail Manager

Evanston, IL · On-site

$60K - $65K/yr

The Retail Manager will be responsible for managing day-to-day retail operations, inventory control, merchandising standards, staff coordination, customer experience initiatives, and sales ...

Compass Group

Retail Manager

Evanston, IL · On-site

$60K - $65K/yr

The Retail Manager will be responsible for managing day-to-day retail operations, inventory control, merchandising standards, staff coordination, customer experience initiatives, and sales ...

Home Carpet One

Hard Surface Coordinator

Chicago, IL · On-site

$55K - $65K/yr

... retailer serving Chicago's residential and design community since 1970. We're dedicated to ... You'll serve as the operational hub between our sales, estimation, and subcontractor teams ...

Compass Group

Retail Admin - United Center

Chicago, IL

$24/hr

... coordinating product transfers across multiple locations, and assisting with internal billing processes. The Retail Admin plays a vital role in ensuring smooth day-to-day retail operations while ...

Compass Group

Retail Admin - United Center

Chicago, IL · On-site

$24/hr

... coordinating product transfers across multiple locations, and assisting with internal billing processes. The Retail Admin plays a vital role in ensuring smooth day-to-day retail operations while ...

Compass Group

Retail Admin - United Center

Chicago, IL · On-site

$24/hr

... coordinating product transfers across multiple locations, and assisting with internal billing processes. The Retail Admin plays a vital role in ensuring smooth day-to-day retail operations while ...

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Showing results 21-40

All JobsRetail Operations JobsRetail Operations Coordinator JobsRetail Operations Coordinator Jobs in Park Ridge, IL

Retail Operations Coordinator information

See Park Ridge, IL salary details

$13

$24

$37

How much do retail operations coordinator jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for retail operations coordinator in Park Ridge, IL is $24.37, according to ZipRecruiter salary data. Most workers in this role earn between $19.38 and $27.45 per hour, depending on experience, location, and employer.

What does a retail operations coordinator do?

A Retail Operations Coordinator is responsible for supporting the daily operations of retail stores, ensuring that processes run smoothly and efficiently. They often handle tasks such as inventory management, coordinating store communications, assisting with merchandising, and supporting store staff with administrative needs. Their role helps ensure that the customer experience is consistent and that stores meet company standards. They often work closely with store managers and other departments to implement company policies and streamline operations.

How does a retail operations coordinator typically collaborate with store managers and other departments?

A Retail Operations Coordinator plays a key role in facilitating communication and workflow between store managers and various corporate departments. They often serve as a point of contact for sharing updates, implementing new initiatives, and addressing operational challenges. By coordinating schedules, compiling reports, and ensuring that policies are consistently followed, they help streamline store operations. Regular collaboration with merchandising, inventory, and HR teams is also common, enabling them to support both day-to-day store needs and larger organizational goals.

What are the key skills and qualifications needed to thrive as a retail operations coordinator, and why are they important?

To thrive as a Retail Operations Coordinator, you need strong organizational skills, attention to detail, and a background in retail or business, often supported by a relevant degree or retail management experience. Familiarity with inventory management systems, point-of-sale (POS) platforms, and proficiency in Microsoft Office or similar tools is typically required. Effective communication, problem-solving abilities, and adaptability are valuable soft skills for coordinating teams and handling fast-paced retail environments. These skills ensure efficient store operations, accurate inventory control, and a consistent customer experience.

What is the difference between Retail Operations Coordinator vs Retail Store Manager?

AspectRetail Operations CoordinatorRetail Store Manager
ResponsibilitiesSupports daily store operations, coordinates logistics, assists with inventory and staff schedulingManages overall store performance, supervises staff, drives sales, and ensures customer satisfaction
Required SkillsOrganizational skills, communication, basic retail knowledge, problem-solvingLeadership, sales management, customer service, strategic planning
Work EnvironmentOffice-based with store visits, collaborative team settingsPrimarily on the sales floor, direct interaction with staff and customers
Common UsageUsed in retail chains, supporting multiple stores or departmentsUsed for individual store oversight and management

The Retail Operations Coordinator focuses on supporting store functions and logistics, often working behind the scenes, while the Retail Store Manager oversees overall store performance and staff management. Both roles require retail knowledge, but the Store Manager has more leadership and sales responsibilities.

What job categories do people searching Retail Operations Coordinator jobs in Park Ridge, IL look for?

The top searched job categories for Retail Operations Coordinator jobs in Park Ridge, IL are:

What cities near Park Ridge, IL are hiring for Retail Operations Coordinator jobs?

Cities near Park Ridge, IL with the most Retail Operations Coordinator job openings:

Retail Operations Coordinator jobs near you

Customer Operations Coordinator

Petite Plume

Chicago, IL • On-site

$17 - $18/hr

Temporary

Posted 15 days ago

Job description

About Petite Plume:
Petite Plume is a high-growth luxury lifestyle brand rooted in timeless design, premium craftsmanship, and an unwavering dedication to comfort. We are a direct-to-consumer-led business, with a rapidly scaling DTC channel at the center of our growth and brand-building strategy.
Alongside our strong online presence, we maintain a selective footprint in major retail doors including Neiman Marcus, Bloomingdale's, Nordstrom, Maisonette, and Shopbop. As we continue to accelerate, we remain grounded in exceptional quality, thoughtful detail, and long-term brand vision.
About the role:
At Petite Plume, customer satisfaction is at the heart of everything we do. As our Customer Operations Coordinator, you'll be an integral member of our Customer Success team, supporting our customers and operations throughout the year. In this position, you'll also help lead one of the most important periods for our business, our holiday season. During this high-volume time, your ability to provide thoughtful, personalized service will help ensure every customer receives the elevated experience that defines the Petite Plume brand.
This is a part-time, temp to perm position, averaging 20 hours per week with the opportunity to flex up to full time hours during peak holiday season. In this role, you will be the front line of communication for our customers, ensuring inquiries are handled with care, efficiency, and a personal touch. Your work will directly impact customer loyalty and brand perception, making this role an essential part of our seasonal success story.
What you will do:
  • Respond to customer inquiries across multiple channels (email, chat, phone, etc.) with empathy and efficiency
  • Troubleshoot order issues, delivery concerns, and returns questions in a timely and friendly manner
  • Maintain accurate records of customer interactions using our support platform (e.g., Gorgias, Shopify, Route)
  • Collaborate with internal teams (e.g., fulfillment, finance, operations, and e-commerce) to create tailored solutions and information for customers needs
  • Assist with recommending improvements and supporting the management of our returns and exchanges platform.
  • Support customers with both pre-purchase product inquiries and post-purchase order assistance.
  • Update customer records in the system and order information, including notes about interactions
  • Assist with the monitoring of trends and KPIs
  • Document and report weekly, monthly, and quarterly return reports and trends
  • Ensure timely and accurate return and exchange processing
  • Partner with the Customer Success Manager and Senior Director of Operations to proactively identify opportunities to improve customer experience, fulfillment operations, logistics, and return processes.

What experience you need:
  • 1-2 years of demonstrated customer service experience in a client facing or e-commerce support role
  • Demonstrated strong written communication skills, Excel and Google Sheet experience, and a knack for brand voice consistency
  • Availability to work a flexible schedule, including weekends and key holidays throughout November and December.
  • Willingness to increase availability during peak business periods when additional support is needed.

What will make you successful:
  • Experience with customer service platforms such as Gorgias, Zendesk, or similar CRM systems.
  • Experience with processing returns and exchanges in an e-commerce environment
  • Exceptional attention to detail and the ability to quickly learn new technology and systems.
  • Strong organizational and time-management skills, preferably in a remote work environment.
  • Ability to effectively prioritize multiple tasks while collaborating across departments.
  • Excellent interpersonal and communication skills.
  • Ability to remain calm under pressure while managing a high volume of customer inquiries with empathy and professionalism.
  • Self-motivated and comfortable working independently while contributing to a collaborative team environment.

Bonus Points If You Have:
  • Experience within fashion, luxury retail, apparel, or e-commerce.
  • Familiarity with warehouse management systems (WMS), returns platforms, or shipping/logistics software.

In addition, to succeed in this role, you will need:
  • A reliable computer with up-to-date software
  • Strong and stable Wi-Fi connection
  • A quiet, distraction-free workspace

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