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Retail Operations Associate Jobs in Santa Rosa, CA

Ross Stores, Inc

Retail Associate

Santa Rosa, CA

$16.75 - $19.25/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... operational goals. ESSENTIAL FUNCTIONS: * Understands that safety is the number one priority and ...

Ross Stores

Retail Associate

Napa, CA · On-site

$17.25 - $19.75/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... operational goals. ESSENTIAL FUNCTIONS: * Understands that safety is the number one priority and ...

Ross Stores

Retail Associate

Novato, CA · On-site

$18 - $20.50/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... operational goals. ESSENTIAL FUNCTIONS: * Understands that safety is the number one priority and ...

Ross Stores, Inc

Retail Associate

Napa, CA · On-site

$19.75 - $22.75/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... operational goals. ESSENTIAL FUNCTIONS: * Understands that safety is the number one priority and ...

Ross Stores

Retail Associate

Rohnert Park, CA · On-site

$17 - $19.50/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... operational goals. ESSENTIAL FUNCTIONS: * Understands that safety is the number one priority and ...

Ross Stores, Inc

Retail Associate

Petaluma, CA

$17.50 - $20/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... operational goals. ESSENTIAL FUNCTIONS: * Understands that safety is the number one priority and ...

Ross Stores

Retail Associate

Santa Rosa, CA · On-site

$16.75 - $19.25/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... operational goals. ESSENTIAL FUNCTIONS: * Understands that safety is the number one priority and ...

Ross Stores, Inc

Retail Associate

Sonoma, CA

$17 - $19.50/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... operational goals. ESSENTIAL FUNCTIONS: * Understands that safety is the number one priority and ...

Ross Stores, Inc

Retail Associate

Napa, CA

$17.25 - $19.75/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... operational goals. ESSENTIAL FUNCTIONS: * Understands that safety is the number one priority and ...

Ross Stores

Retail Associate

Petaluma, CA · On-site

$17.50 - $20.25/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... operational goals. ESSENTIAL FUNCTIONS: * Understands that safety is the number one priority and ...

Ross Stores

Retail Associate

Santa Rosa, CA · On-site

$16.75 - $19.25/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... operational goals. ESSENTIAL FUNCTIONS: * Understands that safety is the number one priority and ...

Ross Stores, Inc

Retail Associate

Rohnert Park, CA

$17 - $19.50/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... operational goals. ESSENTIAL FUNCTIONS: * Understands that safety is the number one priority and ...

Ross Stores

Retail Associate

Santa Rosa, CA · On-site

$16.75 - $19.25/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... operational goals. ESSENTIAL FUNCTIONS: * Understands that safety is the number one priority and ...

Ross Stores

Retail Associate

Sonoma, CA · On-site

$17 - $19.50/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... operational goals. ESSENTIAL FUNCTIONS: * Understands that safety is the number one priority and ...

Ross Stores

Retail Associate

Petaluma, CA

$17.50 - $20.25/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... operational goals. ESSENTIAL FUNCTIONS: * Understands that safety is the number one priority and ...

Ross Stores

Retail Associate

Santa Rosa, CA · On-site

$16.75 - $19.25/hr

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience ... operational goals. ESSENTIAL FUNCTIONS: Understands that safety is the number one priority and ...

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All JobsRetail Operations Associate JobsRetail Operations Associate Jobs in Santa Rosa, CA

Retail Operations Associate information

See Santa Rosa, CA salary details

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How much do retail operations associate jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for retail operations associate in Santa Rosa, CA is $20.15, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $23.89 per hour, depending on experience, location, and employer.

What is a retail operations associate?

Retail Operations Associates are employees responsible for supporting the daily functions of a retail store. Their main duties typically include stocking shelves, assisting customers, operating cash registers, maintaining store cleanliness, and helping with inventory management. They play a key role in ensuring that the store runs smoothly and that customers have a positive shopping experience. Retail Operations Associates often work closely with store managers and other team members to meet sales goals and uphold store standards.

What are the key skills and qualifications needed to thrive as a retail operations associate?

To thrive as a Retail Operations Associate, you need strong customer service abilities, attention to detail, and basic math skills, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and cash handling procedures is commonly required. Excellent communication, teamwork, and problem-solving skills help associates provide a positive shopping experience and resolve issues efficiently. These skills are vital to ensure smooth store operations, accurate transactions, and high customer satisfaction.

What are some common challenges faced by retail operations associates, and how can they be effectively managed?

Retail Operations Associates often encounter challenges such as managing high customer volumes during peak hours, keeping inventory accurately stocked, and balancing multiple tasks under time constraints. Effective time management, clear communication with team members, and familiarity with store protocols can help mitigate these challenges. Many stores provide ongoing training and encourage collaboration, enabling associates to quickly adapt and support each other during busy periods.

What is the difference between Retail Operations Associate vs Retail Sales Associate?

AspectRetail Operations AssociateRetail Sales Associate
Primary FocusManaging store operations, inventory, and logisticsAssisting customers, selling products, and customer service
Required SkillsInventory management, organizational skills, basic administrative tasksCustomer service, communication, product knowledge
Work EnvironmentBack-end store operations, stockrooms, administrative areasSales floor, customer interaction areas
Common Employer UsageRetail chains, supermarkets, department storesClothing stores, electronics, specialty retail

While both roles are essential in retail, Retail Operations Associates focus on store logistics and management, whereas Retail Sales Associates primarily engage with customers to drive sales. Understanding these differences helps job seekers target the right positions based on their skills and career goals.

Is a retail operations associate's job stressful?

The role of a retail operations associate can be stressful due to fast-paced environments, customer interactions, and the need to meet sales or operational targets. However, stress levels vary depending on the store size, management style, and individual workload, with skills like organization and communication helping to manage pressure.

What are popular job titles related to Retail Operations Associate jobs in Santa Rosa, CA?

For Retail Operations Associate jobs in Santa Rosa, CA, the most frequently searched job titles are:

What job categories do people searching Retail Operations Associate jobs in Santa Rosa, CA look for?

The top searched job categories for Retail Operations Associate jobs in Santa Rosa, CA are:

What cities near Santa Rosa, CA are hiring for Retail Operations Associate jobs?

Cities near Santa Rosa, CA with the most Retail Operations Associate job openings:

Retail Operations Associate jobs near you
Infographic showing various Retail Operations Associate job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 13% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $41,922 per year, or $20.2 per hour.

Retail Associate

Ross Stores, Inc

Santa Rosa, CA

$16.75 - $19.25/hr

Part-time

Re-posted 8 days ago

Job description

GENERAL PURPOSE:
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals.

ESSENTIAL FUNCTIONS:
  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
  • Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
  • Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction.
  • Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
  • Represents and supports the Company brand at all times.
  • Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.
  • Maintains a professional appearance and adheres to the Company's dress code at all times.
  • Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and Team areas.
  • Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
  • Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.
  • Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
  • As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
  • Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
  • Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
  • Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.
COMPETENCIES:
  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
  • Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
  • Ability to perform basic mathematical calculations commonly used in retail environments.
PHYSICAL REQUIREMENTS/ADA:
  • Ability to use all Store equipment, including PDTs, registers and PC as required.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
  • Ability to occasionally push, pull and lift more than 25 pounds.
  • Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
  • Certain assignments may require other qualifications and skills.
  • Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.
SUPERVISORY RESPONSIBILITIES:
None

DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.


The base pay range for this role is $18.21 - $18.71. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.
Ross Stores logo

About Ross Stores

Sourced by ZipRecruiter

We’re big as the nation’s largest off-price retail chain, we have a great deal of purchasing power. We’re savvy our buyers search the globe for the best brands and latest styles. We work directly with manufacturers to negotiate the best deals! We believe in “no frills”, no window displays, mannequins, fancy fixtures or decorations in our stores so we can pass more savings on to our customers. We love new buys, we keep it simple so we can get the great buys into our stores quickly, which means almost every day!

Industry

Retail and apparel and accessories stores

Company size

10,000+ Employees

Headquarters location

Dublin, CA, US

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