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Retail Operation Manager Jobs (NOW HIRING)

MRC Industries

Retail Operations Manager

Kalamazoo, MI · On-site

$48K - $74K/yr

Job Title: Retail Operations Manager Department: Social Enterprise Job Classification: Full Time, Exempt Reports To: Director of Fund Development and Marketing Pay Range: * Minimum: $48,000

Texas Original

Retail Operations Manager

Austin, TX · On-site

The Retail Operations Manager is responsible for leading and overseeing all retail operations across the organization. This role provides direct leadership to Retail Store Managers and is accountable ...

Texas Original

Retail Operations Manager

Austin, TX

The Retail Operations Manager is responsible for leading and overseeing all retail operations across the organization. This role provides direct leadership to Retail Store Managers and is accountable ...

Texas Original

Retail Operations Manager

Bastrop, TX · On-site

The Retail Operations Manager is responsible for leading and overseeing all retail operations across the organization. This role provides direct leadership to Retail Store Managers and is accountable ...

Texas Original

Retail Operations Manager

Austin, TX

The Retail Operations Manager is responsible for leading and overseeing all retail operations across the organization. This role provides direct leadership to Retail Store Managers and is accountable ...

Richemont

Retail Operations Manager

New York, NY · On-site

$115K - $130K/yr

Role Overview Based in New York, the Retail Operations Manager is a key business partner for all Vacheron Constantin boutiques. This role combines hands-on operational leadership with a strategic ...

Texas Original

Retail Operations Manager

Bastrop, TX · On-site

The Retail Operations Manager is responsible for leading and overseeing all retail operations across the organization. This role provides direct leadership to Retail Store Managers and is accountable ...

Advantage Solutions

Retail Operations Manager

Dallas, TX · On-site

$84K/yr

Retail Operations Manager Job Locations US-TX-Dallas | US-TX-Fort Worth Primary Posting Location : City Dallas Primary Posting Location : State/Province TX Primary Posting Location : Postal Code ...

Advantage Solutions

Retail Operations Manager

Chicago, IL · On-site

$84K/yr

Retail Operations Manager Job Locations US-IL-Chicago | US-MI-Grand Rapids Primary Posting Location : City Chicago Primary Posting Location : State/Province IL Primary Posting Location : Postal Code ...

TGS Global

Supervisor, Retail Operations

Black Hawk, CO · On-site

$18 - $19/hr

... operation of the Dispensing Facility to include patient identification and registration, record retention, product tracking and inventory control as directed by the Manager. Pay: $18.00 +Benefits ...

SSA Group

Retail Operations Manager

Columbia, SC · On-site

$55K - $60K/yr

Retail Operations Manager Who are we : SSA Group works with zoos, aquariums, museums, and other ... Ensure your department's team is set with the operation in mind: hire & recruit for new talent ...

SSA Group

Retail Operations Manager

San Antonio, TX · On-site

$50K - $55K/yr

Retail Operations Manager Who are we : SSA Group works with zoos, aquariums, museums, and other ... Ensure your department's team is set with the operation in mind: hire & recruit for new talent ...

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Retail Operation Manager information

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How much do retail operation manager jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for retail operation manager in the United States is $22.24, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $24.28 per hour, depending on experience, location, and employer.

What does a retail operations manager do?

A retail operations manager oversees daily store activities, manages staff, ensures sales targets are met, and maintains customer service standards. They analyze sales data, implement policies, and coordinate with other departments to optimize store performance and efficiency.

What is the highest paying job in retail?

The highest paying roles in retail often include senior executive positions such as Chief Executive Officer (CEO) or Chief Operating Officer (COO), which can earn six-figure salaries. Other high-paying retail jobs include regional or district managers with extensive experience and large store portfolios, especially in large corporations or luxury brands. These roles typically require strong leadership skills, strategic planning, and industry experience.

What are some common challenges faced by a Retail Operation Manager, and how can they be effectively managed?

Retail Operation Managers often encounter challenges such as balancing staffing needs with budget constraints, ensuring consistent customer service, and adapting to rapidly changing inventory demands. Effective communication with team members and leveraging data analytics for inventory management can help address these issues. Additionally, fostering a collaborative environment and providing ongoing training can improve staff performance and morale, leading to smoother store operations.

What are the key skills and qualifications needed to thrive as a Retail Operation Manager, and why are they important?

To excel as a Retail Operation Manager, you need strong leadership abilities, business acumen, and experience in retail management, often supported by a degree in business or a related field. Familiarity with inventory management systems, point-of-sale (POS) software, and retail analytics tools is typically required. Outstanding communication, problem-solving, and customer service skills help drive team performance and customer satisfaction. These competencies are crucial for optimizing store operations, achieving sales targets, and ensuring a positive shopping experience.

What does a retail area operations manager do?

A retail area operations manager oversees multiple store locations within a specific region, ensuring they meet sales targets, maintain operational standards, and provide excellent customer service. They coordinate staff schedules, implement company policies, analyze performance data, and work closely with store managers to optimize overall store performance.

What are the 5 S's of retail operations?

The 5 S's of retail operations are Sort, Set in order, Shine, Standardize, and Sustain. These principles help retail managers and staff maintain an organized, efficient, and clean store environment, which is essential for smooth daily operations and excellent customer service.

What is the difference between Retail Operation Manager vs Retail Store Supervisor?

AspectRetail Operation ManagerRetail Store Supervisor
ResponsibilitiesOversees multiple stores, manages operations, staff, and sales strategiesManages daily store activities, supervises staff, ensures customer satisfaction
Required CredentialsExperience in retail management, leadership skills, sometimes a degree in businessExperience in retail, strong communication skills, often high school diploma or equivalent
Work EnvironmentCorporate offices and multiple retail locationsSingle retail store environment
Industry UsageCommon in retail chains and large retail companiesCommon in individual retail stores and small chains

The Retail Operation Manager typically oversees multiple stores and focuses on strategic management, while the Retail Store Supervisor handles daily store operations and staff supervision. Both roles require retail experience, but the manager position involves broader responsibilities and higher-level decision-making.

What does a Retail Operation Manager do?

A Retail Operation Manager oversees the daily operations of retail stores to ensure they run smoothly and efficiently. Their responsibilities include managing staff, optimizing store layouts, monitoring inventory, implementing sales strategies, and ensuring excellent customer service. They also analyze sales data, address operational issues, and work to improve overall store performance. Ultimately, their goal is to maximize profitability while maintaining a positive shopping experience for customers.
More about Retail Operation Manager jobs
What cities are hiring for Retail Operation Manager jobs? Cities with the most Retail Operation Manager job openings:
What are the most commonly searched types of Retail Operation jobs? The most popular types of Retail Operation jobs are:
What states have the most Retail Operation Manager jobs? States with the most job openings for Retail Operation Manager jobs include:
Retail Operation Manager jobs near you
Infographic showing various Retail Operation Manager job openings in the United States as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $46,249 per year, or $22.2 per hour.
Retail Operations Manager

Retail Operations Manager

MRC Industries

Kalamazoo, MI • On-site

$48K - $74K/yr

Full-time

Medical

Posted 6 days ago

Job description


Job Title: Retail Operations Manager
Department: Social Enterprise
Job Classification: Full Time, Exempt
Reports To: Director of Fund Development and Marketing
Pay Range:
  • Minimum: $48,000
  • Midpoint: $62,500
  • Maximum: $74,500

Why Work Here:
At MRC Industries, we offer a vibrant, mission-driven workplace dedicated to empowering individuals with disabilities and fostering inclusive community engagement. Joining our team means contributing to meaningful work that transforms lives while providing opportunities for professional growth and advancement. Be part of an innovative environment where your leadership will directly impact our community and further our mission of inclusion and independence.
Job Summary:
The Retail Operations Manager leads retail operations for MRC Industries' social enterprise retail locations, including ThriftAbility and the artWorks retail gallery. This position is responsible for the overall leadership, operations, financial performance, and growth of MRC's retail enterprises. The Retail Operations Manager develops high-performing teams, establishes operational standards, drives revenue growth, and delivers exceptional customer experiences while advancing MRC's mission through sustainable social enterprise operations.
Essential Duties and Responsibilities:
  • Lead retail operations for MRC Industries' social enterprise retail locations, ensuring consistent operational standards, customer experience, and brand presentation across all locations.
  • Direct the overall financial performance of retail operations by developing and implementing strategies that increase sales, donations, customer traffic, and long-term profitability.
  • Lead, coach, develop, and evaluate retail staff while fostering a collaborative, mission-driven culture built on accountability, teamwork, and continuous improvement.
  • Establish clear performance expectations and hold employees accountable for achieving operational and customer service standards.
  • Oversee merchandising, pricing strategies, inventory management, and visual presentation to maximize product appeal and sales performance.
  • Oversee retail operations for the artWorks gallery, including artwork merchandising, inventory management, featured artist displays, pricing coordination, and customer engagement that supports artists with disabilities.
  • Accountable for sales growth, inventory management, labor efficiency, customer satisfaction, and overall operational performance.
  • Analyze business performance and recommend operational improvements that enhance efficiency, profitability, and customer experience.
  • Collaborate with Marketing to develop promotions, campaigns, and community initiatives that strengthen customer engagement and support revenue growth.
  • Partner with organizational leadership to establish budgets, annual goals, and long-range strategies that support the continued growth of MRC's social enterprise initiatives.
  • Coordinate staffing, inventory, merchandising, and operational priorities across all retail locations to ensure consistency and operational excellence.
  • Support the growth of MRC's social enterprise initiatives through innovative retail operations that generate revenue while advancing MRC's mission and employment opportunities.

Required Skills/Abilities:
  • Leadership and employee development
  • Retail operations management
  • Financial and business acumen
  • Merchandising and visual presentation
  • Customer service excellence
  • Communication and conflict resolution
  • Organization and time management
  • Data analysis and reporting
  • POS and inventory management systems
  • Ability to work a flexible schedule to support business needs, including nights and weekends as required.
  • Valid Michigan driver's license, good driving record, and reliable, insured vehicle for use on the job.

Education and Experience:
  • Collaborative leader who enjoys building teams, solving problems, developing people, and finding creative ways to grow retail revenue while supporting a mission-driven organization.
  • Minimum of three years of progressive retail leadership experience required.
  • Experience in leading teams, driving sales, and managing retail operations required.
  • Multi-location retail management experience preferred.
  • Experience in thrift, resale, nonprofit retail, specialty retail, boutique retail, consignment, or gallery retail preferred.
  • Experience supervising employees and developing high-performing teams required.
  • Experience working within a mission-driven organization or supporting individuals with disabilities is preferred.

Physical Requirements:
  • Frequent standing, walking, bending, lifting, and reaching required.
  • Ability to regularly lift and move items weighing up to 35 pounds.

Work Conditions:
  • Work is performed primarily indoors in a retail store environment.
  • Occasional exposure to dust and allergens from handling donated items.
  • May require occasional evening and weekend work.
  • May be exposed to bloodborne pathogens, infectious diseases, and parasites.

At MRC, we value diversity and are committed to fostering a workplace where all employees feel respected, supported, and empowered. Individuals are recruited, hired, and promoted based solely on relevant job-related criteria and without regard to age, color, race, national origin, ancestry, religion, creed, sex, sexual orientation, gender, gender identity or expression, pregnancy or related conditions, marital or familial status, disability, genetic information, veteran or military status, immigration or citizenship status (as permitted by law), caste, or any other status protected by applicable law. MRC is an Equal Opportunity Employer (EOE).
We welcome applicants from every background. Veterans and individuals with disabilities are strongly encouraged to apply. Requests for accommodation in the application process are welcomed and can be directed to Human Resources.

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