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Retail Director Jobs in Michigan (NOW HIRING)

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Maintenance Tech

Marshall, MI

The Maintenance Technician will work side-by-side with our Chief Cultivation Officer, Retail Director and contractors, making sure the facility and building projects are completed safely, accurately ...

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Retail Director information

See Michigan salary details

$34.4K

$90.7K

$165.6K

How much do retail director jobs pay per year?

As of Aug 15, 2026, the average yearly pay for retail director in Michigan is $90,696.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,400.00 and $114,200.00 per year, depending on experience, location, and employer.

What are some common challenges retail directors face when overseeing multiple store locations?

Retail Directors often encounter challenges such as ensuring consistent customer experience across all locations, managing diverse teams remotely, and adapting to varying local market trends. Balancing the needs of individual stores with company-wide objectives requires strong communication and leadership skills. Additionally, Retail Directors must stay agile in responding to supply chain disruptions and rapidly evolving consumer preferences, all while maintaining operational efficiency and profitability.

What are the key skills and qualifications needed to thrive as a retail director?

To thrive as a Retail Director, you need strong leadership, business acumen, and extensive experience in retail management, often supported by a bachelor's degree in business or a related field. Familiarity with POS systems, inventory management software, and data analytics tools is typically required, as well as knowledge of retail compliance standards. Excellent communication, strategic thinking, and the ability to motivate teams are standout soft skills in this role. These competencies ensure effective store operations, drive sales growth, and foster a positive customer and employee experience.

What is a retail director?

A retail director oversees the retail operations of a company, including sales staff. As a retail director, you must develop management skills and be able to implement policies and strategies. The qualifications and duties of this job vary depending on the type of retail operation and the size of the business or company. Larger stores will seek a retail director with a bachelor’s degree in management or a related field and experience in the retail sales industry.

More about Retail Director jobs

What are the most commonly searched types of Retail jobs in Michigan?

The most popular types of Retail jobs in Michigan are:

What are popular job titles related to Retail Director jobs in Michigan?

For Retail Director jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Retail Director jobs in Michigan look for?

The top searched job categories for Retail Director jobs in Michigan are:

What cities in Michigan are hiring for Retail Director jobs?

Cities in Michigan with the most Retail Director job openings:

Retail Director jobs near you
Infographic showing various Retail Director job openings in Michigan as of July 2026, with employment types broken down into 71% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $90,696 per year, or $43.6 per hour.

Retail Store Manager I

Goodwill Northern Michigan

Gaylord, MI • On-site

$60K/yr

Full-time

Re-posted 9 days ago

Job description

Job Type
Full-time
Description
Reports to: Director of Donated Goods
Supervises: Retail Team employees, volunteers
Position Summary:
The Retail Store Manager is responsible for managing the day-to-day operations of the Goodwill Northern Michigan retail store, ensuring that it meets or exceeds sales goals, is well organized, and provides excellent customer service. In addition, the Retail Store Manager is responsible for supervising a team of employees, managing inventory, and ensuring that the store is in compliance with Goodwill Northern Michigan's policies and procedures. The Retail Store Manager may be required to cover other store locations as needed.
Essential Functions:
  1. Responsible for retail store staffing/personnel (interviewing, hiring, training, managing, terminating) and adhering to Goodwill Northern Michigan's employment policies & procedures.
  2. Schedule and oversee schedules of store team.
  3. Communicate to/with team members and departments.
  4. Review, reconcile and approve employee timecards.
  5. Assist in materials handling and processing of donated goods as needed.

Primary Responsibilities:
  1. Support the mission and vision of Goodwill Industries of Northern Michigan.
  2. Perform work in a safe manner by observing all Goodwill safety policies and procedures.
  3. Interact with all Goodwill team members, clients, and customers in a professional manner.
  4. Respect the diversity of others, including but not limited to, those with cultural, ethnic, and gender differences, individuals experiencing homelessness, and persons with visible and non-visible disabilities.
  5. Manage the daily operations and personnel of a retail store location, maintaining friendly, clean, attractive, efficient, fully stocked, profitable stores and productive, engaged staff.
  6. Ensure that retail customer service standards are consistently achieved.
  7. Ensure that retail location is appropriately maintained, visually appealing and portrays a quality image of Goodwill Northern Michigan.
  8. Ensure that the location operates within the established budget (sales and profit/loss).
  9. Provide coordination throughout the store with team members to maintain or exceed budgeted sales and income level.
  10. Develop and provide staff with the support and training they need to perform their jobs and achieve their performance objectives.
  11. Ensure all team members have received all appropriate job and safety-related training.
  12. Develop and train Assistant Retail Store Managers to be able to fully operate the store in the absence of the Retail Store Manager.
  13. Perform quarterly employee developmental check-in conversations with all direct reports.
  14. Maintain all customer and quality control standards in a professional manner.
  15. Ensure responsibility for reporting and banking in a proper manner.
  16. Ensure all administrative functions and responsibilities are accurate and completed and submitted in a timely fashion.
  17. Administer and maintain documentation regarding employee attendance and performance according to company policies and procedures.
  18. Ensure quality control standards, accurate pricing strategies and merchandise rotation are being maintained.
  19. Responsible for daily auditing procedures, bank deposits, and cash control.
  20. Ensure that all Goodwill Northern Michigan agency and retail policies, procedures and processes are implemented, followed, and/or achieved.
  21. Hold regular staff meetings, keeping staff members abreast of pertinent information from location, retail operations and Goodwill Northern Michigan overall.
  22. Assist Retail Director in developing best practices for retail division.
  23. Attend all scheduled retail Management meetings and scheduled trainings.
  24. Other duties as assigned by manager.

Requirements
Education, Licenses, Certifications and Experience:
  1. High school graduate or GED. College degree preferred.
  2. Minimum of 4 years of managerial experience in a high volume fast paced business. Retail or other customer service-oriented environment preferred.
  3. Current driver's license without restrictions.

Knowledge, Skills and Abilities:
  1. Proven leadership skills with the ability to develop and motivate a team of employees.
  2. Ability to communicate effectively with customers, staff, and people with disabilities to provide direction, and resolve complaints and problems as they arise.
  3. Ability to coordinate multiple activities, schedules, and projects.
  4. Good organizational skills required, must have strong communication skills, both oral and written.
  5. Ability to create and maintain documentation regarding team member attendance and performance according to company policy.
  6. Ability to plan and to be creative and naturally seek further professional growth.
  7. Well-developed sense of responsibility and coping ability.
  8. Ability to make quick accurate decisive decisions.
  9. Ability to understand and accept people with barriers to employment and everyday living.
  10. Strong computer skills with working knowledge of current Microsoft Suite.
  11. Proficiency with Counterpoint Point of Sale software.
  12. Ability to work varied hours and days as business dictates.

Physical Requirements:
  1. Work in an environment with occasional high stress, and short deadlines.
  2. Stand, walk, and sit throughout the workday.
  3. Routinely bend, stoop, push, pull, reach, kneels twist, turn throughout the day.
  4. Ability to lift up to 50 pounds. May be required to exert 150 - 300 pounds of force.

Other: Reliable transportation for bank deposits, off site training, multi-store travel and emergency call ins.
Salary Description
$60,000 + $350/month incentive

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