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Director Retail Operations Jobs in Michigan (NOW HIRING)

PetSmart

Retail Operations Lead

Flint, MI

$15 - $18.50/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.

PetSmart

Retail Operations Lead

Saginaw, MI · On-site

$14.50 - $17.75/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.

PetSmart

Retail Operations Lead

Flint, MI · On-site

$15 - $18.50/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.

PetSmart

Retail Operations Lead

Saginaw, MI

$14.50 - $17.75/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.

PetSmart

Retail Operations Lead

Bloomfield Hills, MI · On-site

$14.75 - $18/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.

PetSmart

Retail Operations Lead

Flint, MI

$15 - $18.50/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.

PetSmart

Retail Operations Lead

Saginaw, MI

$14.50 - $17.75/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.

PetSmart

Retail Operations Lead

Benton Harbor, MI

$14.50 - $17.75/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.

PetSmart

Retail Operations Lead

Saginaw, MI

$14.50 - $17.75/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.

PetSmart

Retail Operations Lead

Flint, MI

$15 - $18.50/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.

PetSmart

Retail Operations Lead

Bloomfield Hills, MI

$14.75 - $18/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.

PetSmart

Retail Operations Lead

Flint, MI · On-site

$15 - $18.50/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.

PetSmart

Retail Operations Lead

Saginaw, MI

$14.50 - $17.75/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.

PetSmart

Retail Operations Lead

Benton Harbor, MI

$14.50 - $17.75/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.

PetSmart

Retail Operations Lead

Benton Harbor, MI · On-site

$14.50 - $17.75/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.

PetSmart

Retail Operations Lead

Bloomfield Hills, MI

$14.75 - $18/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... No direct reports, however, are expected to guide and support the development of other associates.

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Showing results 1-20

All JobsRetail Operations JobsDirector Retail Operations JobsDirector Retail Operations Jobs in Michigan

Director Retail Operations information

See Michigan salary details

$19.6K

$88.6K

$161.2K

How much do director retail operations jobs pay per year?

As of Jul 29, 2026, the average yearly pay for director retail operations in Michigan is $88,566.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,700.00 and $104,600.00 per year, depending on experience, location, and employer.

What does a Director of Retail Operations do?

A Director of Retail Operations oversees the daily operations and overall performance of retail stores within an organization. They are responsible for setting sales goals, developing strategies to improve store efficiency, managing budgets, and ensuring high levels of customer satisfaction. This role often involves supervising store managers, analyzing market trends, and implementing company policies across multiple locations. Directors of Retail Operations play a key role in driving business growth and maintaining brand consistency.

What are the key skills and qualifications needed to thrive as a Director of Retail Operations, and why are they important?

To thrive as a Director of Retail Operations, you need in-depth knowledge of retail management, inventory control, and business strategy, typically supported by a bachelor’s degree in business or a related field and several years of retail leadership experience. Familiarity with enterprise resource planning (ERP) systems, point-of-sale (POS) platforms, and data analytics tools is essential for optimizing operations. Exceptional leadership, communication, and problem-solving skills help drive team performance and manage change effectively. These competencies are vital for achieving sales targets, ensuring operational efficiency, and maintaining a positive customer experience across multiple retail locations.

What is the difference between Director Retail Operations vs Retail Store Manager?

AspectDirector Retail OperationsRetail Store Manager
ResponsibilitiesOversees multiple stores, develops strategies, manages regional teamsManages daily store operations, staff, and sales at a single location
Required CredentialsBachelor's degree, experience in retail management, leadership skillsHigh school diploma or equivalent, retail management experience often preferred
Work EnvironmentCorporate offices, regional meetings, travel between storesOn-site at individual retail stores
Industry UsageCommon in large retail chains and corporationsCommon in all retail store settings, from small to large chains

The main difference between a Director Retail Operations and a Retail Store Manager lies in scope and responsibilities. The Director oversees multiple stores and develops strategic initiatives, while the Store Manager focuses on daily store operations and staff management. Both roles require retail experience, but the Director position typically demands more leadership and strategic planning skills.

What are the main challenges a Director of Retail Operations typically faces when managing multiple store locations?

A Director of Retail Operations often encounters challenges such as maintaining consistent customer experiences, ensuring operational efficiency, and adapting quickly to market trends across various locations. Balancing corporate goals with the unique needs of each store requires strong communication and effective delegation skills. Additionally, overseeing staff training and performance, managing supply chain logistics, and implementing new technologies are common responsibilities that demand strategic planning and problem-solving abilities.
What are the most commonly searched types of Retail Operations jobs in Michigan? The most popular types of Retail Operations jobs in Michigan are:
What are popular job titles related to Director Retail Operations jobs in Michigan? For Director Retail Operations jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Director Retail Operations jobs in Michigan look for? The top searched job categories for Director Retail Operations jobs in Michigan are:
What cities in Michigan are hiring for Director Retail Operations jobs? Cities in Michigan with the most Director Retail Operations job openings:
Director Retail Operations jobs near you
Infographic showing various Director Retail Operations job openings in Michigan as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 91% Physical, 4% Hybrid, and 5% Remote job distribution, with an average salary of $88,566 per year, or $42.6 per hour.
Retail Operations Director

Retail Operations Director

FreeStar Financial Credit Union

Clinton, MI • On-site

$80K/yr

Full-time

Retirement, PTO

Posted 8 days ago

Job description

FreeStar Financial Credit Union is looking for a dynamic Leader to guide our Branch Managers while building Credit Union business opportunity. If you are a strong leader with success in management, development, and generating business growth, this may be the right job for you!
Job Location: Macomb County
Days: Monday Thru Friday with Occasional Saturdays
Salary: ~$80,000/Annually
Benefits:
4 weeks PTO available in the first year
401k with up to a 6% match
Up to a 5% year-end bonus
Position Purpose:
The primary purpose of a Retail Operations Director is providing strategic leadership for multiple branch locations with a primary focus on driving sales performance, membership growth, deposit acquisition, lending production, and business development. Through effective leadership, coaching, and community engagement, this role creates and executes growth strategies that expand the credit union's market presence while ensuring operational excellence, regulatory compliance, and an exceptional member experience.
What You'll Do In This Role:
Develop, implement, and execute strategic sales initiatives that drive membership growth, deposit acquisition, consumer and business lending, product penetration, and overall branch profitability.
Establish sales objectives, monitor performance, and hold branch leadership accountable for achieving established goals and minimum performance expectations.
Participate in the development and execution of the credit union's long- and short-term strategic plans related to branch operations, sales, and business development.
Provide leadership, direction, and support for multiple branch locations while fostering a culture of accountability, collaboration, engagement, and high performance.
Recruit, develop, mentor, and retain high-performing branch leadership teams.
Ensure assigned branches operate in compliance with all applicable federal and state laws, regulations, and internal policies.
Prepare reports, presentations, business cases, and recommendations for executive leadership and the Board of Directors as requested.
What You'll Bring To FreeStar Financial as a Branch Director Candidate:
Associate degree required; bachelor's degree preferred or actively working toward completion.
Minimum of five (5) years of experience in the financial services industry.
Minimum of four (4) years of progressive leadership or supervisory experience within a financial institution, including responsibility for multiple teams or locations preferred.
Previous business development, professional networking, relationship management, and sales leadership experience required.
Advanced knowledge of branch operations, retail banking, financial institution operations, compliance, and risk management.
Demonstrated ability to develop strategic partnerships, cultivate business relationships, and identify growth opportunities within the community and marketplace.
Strong leadership, coaching, mentoring, and team development skills with the ability to influence and motivate leaders across multiple branch locations.
What You'll Get Working at FreeStar Financial As A Manager:
Partner with a talented team helping to provide financial solutions to our members!
Be part of an environment where our service to each other is just as important as our service to our members!
A wonderful opportunity to expand skillset and develop professionally!
Join a Credit Union culture that makes an impact in the community!
Join an organization which appreciates and promotes having balance in your life!
A competitive compensation structure which rewards the contributions of our team members!

Apply