ZipRecruiter

Log In

1

Retail Customer Service Associate Jobs in Marion, IL

Mach 1 Stores

Customer service Associate

Marion, IL · On-site

$15 - $15.50/hr

For our entry-level customer service associates, there are AM, PM, and Overnight shifts available. The hourly wage starts at $15.00, with a 25 cent pay increase in each quarter FOR AT LEAST A YEAR or ...

Walgreens Boots Alliance

Customer Service Associate

Marion, IL · On-site

$13.50 - $18.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Prefer six months of experience in a retail environment. * Prefer to have prior work experience ...

Walgreens

Customer Service Associate

Carbondale, IL · On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Prefer six months of experience in a retail environment. * Prefer to have prior work experience ...

Walgreens

Customer Service Associate

Marion, IL · On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Prefer six months of experience in a retail environment. * Prefer to have prior work experience ...

Walgreens

Customer Service Associate

Marion, IL

$13.50 - $18.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Carbondale, IL

$14.50 - $20/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Carbondale, IL

$14.50 - $20/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Marion, IL

$13.50 - $18.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Dollartree

Customer Service Associate I

Carbondale, IL · On-site

$14.50 - $20/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Carterville, IL · On-site

$14 - $19.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate I

Murphysboro, IL · On-site

$13.25 - $18.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate I

Carbondale, IL · On-site

$14.50 - $20/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate I

Marion, IL · On-site

$13.50 - $18.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate I

Marion, IL · On-site

$13.50 - $18.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate I

Herrin, IL · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate I

Harrisburg, IL · On-site

$13.75 - $19/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate I

West Frankfort, IL · On-site

$13.50 - $18.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

West Frankfort, IL · On-site

$13.50 - $18.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Benton, IL · On-site

$13.25 - $18.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

next page

Showing results 1-20

All JobsRetail Customer Service Associate JobsRetail Customer Service Associate Jobs in Marion, IL

Retail Customer Service Associate information

See Marion, IL salary details

$10

$14

$16

How much do retail customer service associate jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for retail customer service associate in Marion, IL is $14.01, according to ZipRecruiter salary data. Most workers in this role earn between $13.32 and $14.66 per hour, depending on experience, location, and employer.

What is a retail customer service associate?

Retail Customer Service Associates are frontline employees who assist customers in retail stores by answering questions, processing transactions, handling returns or exchanges, and ensuring a positive shopping experience. They are responsible for maintaining product displays, stocking shelves, and providing information about products and store policies. Their role is essential for creating a welcoming environment and helping customers find what they need, which can lead to increased sales and customer loyalty. Retail Customer Service Associates also handle customer complaints and work to resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a retail customer service associate?

To excel as a Retail Customer Service Associate, you need strong interpersonal skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and mobile payment platforms is often required. Outstanding communication, patience, and problem-solving skills help you handle customer inquiries and resolve issues effectively. These abilities are crucial for delivering positive customer experiences, driving sales, and maintaining store efficiency.

What are some common challenges faced by retail customer service associates, and how can they be overcome?

Retail Customer Service Associates often encounter challenges such as handling difficult customers, managing high-paced environments during peak hours, and balancing multiple tasks like restocking and assisting customers simultaneously. To overcome these challenges, associates benefit from strong communication skills, patience, and effective time management. Many retailers provide training and team support to help associates develop conflict resolution skills and adapt to fast-paced work environments, making it easier to deliver excellent customer service even during busy times.

What is the difference between Retail Customer Service Associate vs Cashier?

AspectRetail Customer Service AssociateCashier
Primary RoleAssist customers, answer questions, handle returns, and provide product informationProcess transactions, handle payments, and issue receipts
Work EnvironmentCustomer-facing, involves interaction and problem-solvingCounter or checkout area, focused on transaction processing
Required SkillsCommunication, customer service, problem-solvingBasic math, attention to detail, customer interaction
Common CertificationsNone typically required, but customer service training helpfulNone typically required

While both roles involve direct customer interaction in retail settings, Retail Customer Service Associates focus on assisting customers with inquiries and issues, whereas Cashiers primarily handle payment transactions. Both roles are essential for a smooth shopping experience and often overlap in skills, but their core responsibilities differ.

What cities near Marion, IL are hiring for Retail Customer Service Associate jobs?

Cities near Marion, IL with the most Retail Customer Service Associate job openings:

Retail Customer Service Associate jobs near you

Customer service Associate

Mach 1 Stores

Marion, IL • On-site

$15 - $15.50/hr

Part-time

Retirement, PTO

Re-posted 8 days ago

Job description

CASHIER/CUSTOMER SERVICE/FOOD SERVICEEARN $15.00 PER HOUR WITH A 25 CENT PAY INCREASE EVERY 3 MONTHS IN THE FIRST YEAR$15.50 FOR 3RD SHIFT OR ASSISTANT MANAGERFOOD/DRINK/FUEL DISCOUNTSFREE CARWASHESVACATION TIME AND HOLIDAY PAY FOR EVERYONEWEEKLY PAY WITH SAME DAY PAY AVAILABLEMarion, IllinoisMach 1 Stores of Marion, Illinois is looking to hire an Entry-Level Customer Service Associate to greet customers and efficiently handle our store's operational duties. Are you a customer service rockstar and cashier master looking for a positive environment? Do you like to be where the action is? Would you like to work at a favorite stop in your community? Are you looking for a job with a flexible schedule? If yes, keep reading!For our entry-level customer service associates, there are AM, PM, and Overnight shifts available. The hourly wage starts at $15.00, with a 25 cent pay increase in each quarter FOR AT LEAST A YEAR or earlier, AND double time pay for holidays. We also offer discounts on fuel, vacation time (even for part-time employees), shift differential, a 401(k) option, and employee discount program for fountain drinks/coffee and car washes. Additionally, we provide complete side-by-side training with the manager to ensure your success. If this sounds like the right convenience store opportunity for you, apply today!ABOUT MACH 1 STORESMach 1 Stores is a family-owned convenience store known for our friendly staff, well-stocked shelves, and cleanliness. Our success and great reputation come from the hard work of our amazing employees-who are our greatest asset! We provide competitive pay, excellent benefits, and perks, along with a positive work environment that includes support, hands-on training, a close-knit team, and an open-door policy.QUALIFICATIONSMust be at least 21 years oldReady to lift things occasionally (think of it as a mini workout!)Have some skills with cash handling and being a cashier superstarCan walk and stand for your shift (let's get moving!)Excited to work on weekends and holidays (more time for fun later!)READY TO JOIN OUR CONVENIENCE STORE TEAM?We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this Entry-Level Customer Service Associate position at one of our convenience stores, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!Location: Marion, IllinoisBackground Screen Required
Job Posted by ApplicantPro