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Retail Customer Service Associate Jobs in Cary, IL

Coilcraft

Customer Service Associate

Cary, IL · On-site

$21 - $25/hr

Customer Service Associate - Critical Products Location: Cary, Illinois Coilcraft, Inc. is a privately held global manufacturer headquartered in Cary, Illinois, with a 75+ year reputation for ...

Jet Brite

Customer Service Associate

Chicago, IL · On-site

$17.50 - $20/hr

If so our, part-time Customer Service Associate at Jet Brite located at 6948 W. Grand Ave, Chicago, IL, is the perfect position for you! You will bring joy to people's journeys by creating a positive ...

Jet Brite

Customer Service Associate

Roselle, IL · On-site

$17 - $20/hr

If so our, part-time Customer Service Associate at Jet Brite located at 900 W. Lake St, Roselle, IL, is the perfect position for you! You will bring joy to people's journeys by creating a positive ...

Jet Brite

Customer Service Associate

Carol Stream, IL · On-site

$17 - $20/hr

If so our, part-time Customer Service Associate at Jet Brite located at 1251 N. Gary Ave, Carol Stream, IL, is the perfect position for you! You will bring joy to people's journeys by creating a ...

Dollar Tree

Customer Service Associate

Arlington Heights, IL · On-site

$14.50 - $20/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

customer service associate

Chicago, IL · On-site

$15 - $20.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate

Streamwood, IL · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate

Mundelein, IL · On-site

$14.75 - $20.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate

Franklin Park, IL · On-site

$14.50 - $20/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate

Streamwood, IL · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate

Arlington Heights, IL · On-site

$14.50 - $20/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate

Niles, IL · On-site

$14.50 - $20/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

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Showing results 21-40

All JobsRetail Customer Service Associate JobsRetail Customer Service Associate Jobs in Cary, IL

Retail Customer Service Associate information

See Cary, IL salary details

$11

$15

$18

How much do retail customer service associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for retail customer service associate in Cary, IL is $15.39, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $16.11 per hour, depending on experience, location, and employer.

What is a retail customer service associate?

Retail Customer Service Associates are frontline employees who assist customers in retail stores by answering questions, processing transactions, handling returns or exchanges, and ensuring a positive shopping experience. They are responsible for maintaining product displays, stocking shelves, and providing information about products and store policies. Their role is essential for creating a welcoming environment and helping customers find what they need, which can lead to increased sales and customer loyalty. Retail Customer Service Associates also handle customer complaints and work to resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a retail customer service associate?

To excel as a Retail Customer Service Associate, you need strong interpersonal skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and mobile payment platforms is often required. Outstanding communication, patience, and problem-solving skills help you handle customer inquiries and resolve issues effectively. These abilities are crucial for delivering positive customer experiences, driving sales, and maintaining store efficiency.

What are some common challenges faced by retail customer service associates, and how can they be overcome?

Retail Customer Service Associates often encounter challenges such as handling difficult customers, managing high-paced environments during peak hours, and balancing multiple tasks like restocking and assisting customers simultaneously. To overcome these challenges, associates benefit from strong communication skills, patience, and effective time management. Many retailers provide training and team support to help associates develop conflict resolution skills and adapt to fast-paced work environments, making it easier to deliver excellent customer service even during busy times.

What is the difference between Retail Customer Service Associate vs Cashier?

AspectRetail Customer Service AssociateCashier
Primary RoleAssist customers, answer questions, handle returns, and provide product informationProcess transactions, handle payments, and issue receipts
Work EnvironmentCustomer-facing, involves interaction and problem-solvingCounter or checkout area, focused on transaction processing
Required SkillsCommunication, customer service, problem-solvingBasic math, attention to detail, customer interaction
Common CertificationsNone typically required, but customer service training helpfulNone typically required

While both roles involve direct customer interaction in retail settings, Retail Customer Service Associates focus on assisting customers with inquiries and issues, whereas Cashiers primarily handle payment transactions. Both roles are essential for a smooth shopping experience and often overlap in skills, but their core responsibilities differ.

What are the most commonly searched types of Retail Customer Service jobs in Cary, IL?

The most popular types of Retail Customer Service jobs in Cary, IL are:

What job categories do people searching Retail Customer Service Associate jobs in Cary, IL look for?

The top searched job categories for Retail Customer Service Associate jobs in Cary, IL are:

What cities near Cary, IL are hiring for Retail Customer Service Associate jobs?

Cities near Cary, IL with the most Retail Customer Service Associate job openings:

Retail Customer Service Associate jobs near you
Infographic showing various Retail Customer Service Associate job openings in Cary, IL as of August 2026, with employment types broken down into 56% Full Time, and 44% Part Time. Highlights an 100% In-person job distribution, with an average salary of $32,020 per year, or $15.4 per hour.

Customer Service Associate

Coilcraft

Cary, IL • On-site

$21 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Coilcraft rating

8.3

Company rating: 8.3 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

DELIVER EXCEPTIONAL CUSTOMER SERVICE AT COILCRAFT
Position: Customer Service Associate - Critical Products Location: Cary, Illinois
Coilcraft, Inc. is a privately held global manufacturer headquartered in Cary, Illinois, with a 75+ year reputation for engineering excellence. Our high-performance magnetic components serve customers across telecommunications, computing, automotive, broadband communications, and consumer electronics. We are seeking a Customer Service Associate to support our Critical Products group. In this role, you'll serve as a trusted point of contact for customers, ensuring orders, quotes, and returns are processed accurately while delivering exceptional service and building strong relationships.
About the Role and Your Impact
  • Process customer orders, quotes, returns, and related transactions accurately and efficiently
  • Respond to customer questions and resolve issues professionally and courteously
  • Communicate daily with customers and internal departments to ensure timely order fulfillment
  • Perform required customer verifications and maintain accurate records
  • Escalate customer concerns when appropriate to ensure prompt resolution
  • Manage multiple priorities while meeting individual and team performance goals
  • Present a professional image in all interactions with customers and vendors
  • Support a collaborative, customer-focused team environment
Who We're Looking For
  • High school diploma or equivalent
  • 2+ years of customer service experience preferred
  • Proficiency with Microsoft Office Suite
  • Strong verbal and written communication skills
  • Excellent attention to detail and organizational skills
  • Ability to manage multiple tasks and follow through on commitments
  • Professional, diplomatic approach to resolving customer concerns
Preferred Skills
  • Manufacturing or industrial customer service experience
  • Experience processing orders, quotes, or returns
  • ERP or order management system experience
  • Ability to build strong relationships with internal and external customers
Why You'll Love Working at Coilcraft
  • Join a stable company with a 75+ year history of engineering excellence
  • Support customers around the world in a collaborative environment
  • Opportunities for professional growth and advancement
  • Comprehensive benefits including health insurance, 401(k) with company match, and profit sharing
Benefits
  • 401(k) Matching
  • Dental Insurance
  • Disability Insurance
  • Employee Assistance Program
  • Flexible Spending Account
  • Health Insurance
  • Health Savings Account
  • Life Insurance
  • Paid Holidays
  • Paid Time Off
  • Profit Sharing
  • Vision Insurance

Equal Opportunity Employer: Disability / Veteran
This position may require compliance with ITAR export regulations; applicants must be U.S. citizens or permanent residents.

What Coilcraft employees say

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