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Retail Club Membership Manager Jobs (NOW HIRING)

Bass Pro Shops

Retail Manager - CLUB Membership

Columbus, OH · On-site

$16 - $19.25/hr

This Retail Manager position for our Bass Pro Shops and Cabela's CLUB program is a unique position ... Our most successful CLUB Membership Managers are those who: * Inspire others to deliver an ...

Bass Pro Shops

Retail Manager - CLUB Membership

Pearland, TX · On-site

$14.75 - $17.75/hr

This Retail Manager position for our Bass Pro Shops and Cabela's CLUB program is a unique position ... Our most successful CLUB Membership Managers are those who: * Inspire others to deliver an ...

Bass Pro Shops

Retail Manager - CLUB Membership

Tyler, TX · On-site

$15.50 - $18.75/hr

This Retail Manager position for our Bass Pro Shops and Cabela's CLUB program is a unique position ... Our most successful CLUB Membership Managers are those who: * Inspire others to deliver an ...

Bass Pro Shops

Retail Manager - CLUB Membership

Hooksett, NH · On-site

$16.25 - $19.75/hr

This Retail Manager position for our Bass Pro Shops and Cabela's CLUB program is a unique position ... Our most successful CLUB Membership Managers are those who: * Inspire others to deliver an ...

Bass Pro Shops

Retail Manager - CLUB Membership

Green Bay, WI · On-site

$16 - $19.50/hr

This Retail Manager position for our Bass Pro Shops and Cabela's CLUB program is a unique position ... Our most successful CLUB Membership Managers are those who: * Inspire others to deliver an ...

Bass Pro Shops

Retail Manager - CLUB Membership

Allen, TX · On-site

$15.25 - $18.50/hr

This Retail Manager position for our Bass Pro Shops and Cabela's CLUB program is a unique position ... Our most successful CLUB Membership Managers are those who: * Inspire others to deliver an ...

Bass Pro Shops

Retail Manager - CLUB Membership

Macon, GA · On-site

$15.75 - $19.25/hr

This Retail Manager position for our Bass Pro Shops and Cabela's CLUB program is a unique position ... Our most successful CLUB Membership Managers are those who: * Inspire others to deliver an ...

Bass Pro Shops

Retail Manager - CLUB Membership

Miami, FL · On-site

$15.75 - $19.25/hr

This Retail Manager position for our Bass Pro Shops and Cabela's CLUB program is a unique position ... Our most successful CLUB Membership Managers are those who: * Inspire others to deliver an ...

Bass Pro Shops

Retail Manager - CLUB Membership

Avon, OH · On-site

$15 - $18/hr

This Retail Manager position for our Bass Pro Shops and Cabela's CLUB program is a unique position ... Our most successful CLUB Membership Managers are those who: * Inspire others to deliver an ...

US Fitness Holdings

Membership Manager

Alexandria, VA · On-site

Join our energetic club team and lead the member experience! As a Membership Manager you'll keep members happy, drive consistent membership enrollment, and help manage day-to-day club operations. You ...

US Fitness Holdings

Membership Manager

Chesapeake, VA · On-site

Join our energetic club team and lead the member experience! As a Membership Manager you'll keep members happy, drive consistent membership enrollment, and help manage day-to-day club operations. You ...

Onelife Fitness

Membership Manager

Alexandria, VA · On-site

$34K - $111K/yr

Join our energetic club team and lead the member experience! As a Membership Manager you'll keep members happy, drive consistent membership enrollment, and help manage day-to-day club operations. You ...

Onelife Fitness

Membership Manager

Irmo, SC · On-site

$34K - $111K/yr

Join our energetic club team and lead the member experience! As a Membership Manager you'll keep members happy, drive consistent membership enrollment, and help manage day-to-day club operations. You ...

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Retail Club Membership Manager information

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$12

$18

$30

How much do retail club membership manager jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for retail club membership manager in the United States is $18.93, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Retail Club Membership Manager, and why are they important?

To thrive as a Retail Club Membership Manager, you need strong sales abilities, customer relationship management, and experience in membership programs, often supported by a degree in business or marketing. Familiarity with CRM software, point-of-sale systems, and data analytics tools is essential. Exceptional interpersonal skills, leadership, and problem-solving abilities help you engage members and motivate teams effectively. These skills ensure growth in membership, high customer retention, and overall success in achieving business goals.

How does a Retail Club Membership Manager typically collaborate with marketing and sales teams to drive member engagement?

A Retail Club Membership Manager works closely with both marketing and sales teams to develop and execute campaigns aimed at attracting and retaining club members. This collaboration often involves coordinating promotional offers, analyzing membership data to identify trends, and providing feedback on customer preferences. Regular meetings and cross-functional planning sessions help ensure that membership initiatives align with broader sales goals and brand messaging. Effective communication and teamwork are crucial, as these efforts directly influence member satisfaction and long-term loyalty.

What are the duties of a club manager?

A retail club membership manager oversees membership programs, recruits and trains staff, manages customer service, and ensures membership goals are met. They also handle administrative tasks, analyze membership data, and promote club offerings to attract and retain members.

What does a Retail Club Membership Manager do?

A Retail Club Membership Manager is responsible for overseeing and growing a store's membership program. They develop strategies to attract new members, retain existing ones, and enhance the overall value of the membership experience. This role often involves analyzing customer data, coordinating marketing efforts, training staff, and addressing member concerns. The goal is to increase customer loyalty and drive sales through exclusive member benefits and events.

How much do membership managers make at Cabela's Club?

Membership managers at retail companies like Cabela's typically earn an average salary ranging from $40,000 to $60,000 annually, depending on experience and location. They are responsible for overseeing membership programs, customer engagement, and sales strategies within the retail environment.

How much does a club manager at Bass Pro Shop make?

A retail club manager at Bass Pro Shops typically earns between $40,000 and $60,000 annually, depending on experience and location. The role involves overseeing store operations, managing staff, and ensuring customer satisfaction, often requiring leadership skills and familiarity with retail management tools.

What is the difference between Retail Club Membership Manager vs Retail Sales Associate?

AspectRetail Club Membership ManagerRetail Sales Associate
CredentialsCustomer service experience, familiarity with membership programsBasic sales and customer service skills
Work EnvironmentOffice and retail store settings, managing membershipsFront-line retail store environment, assisting customers
Employer & Industry UsageRetail chains with membership programs, clubsGeneral retail stores, boutiques
Search & Comparison IntentUnderstanding roles related to membership managementSales roles in retail

The Retail Club Membership Manager focuses on managing customer memberships, retention, and program promotion, often requiring customer service experience. In contrast, a Retail Sales Associate primarily handles direct sales, customer assistance, and store operations. While both roles involve customer interaction, the Membership Manager emphasizes membership programs, whereas the Sales Associate concentrates on sales transactions and product knowledge.

More about Retail Club Membership Manager jobs
What cities are hiring for Retail Club Membership Manager jobs? Cities with the most Retail Club Membership Manager job openings:
What states have the most Retail Club Membership Manager jobs? States with the most job openings for Retail Club Membership Manager jobs include:
What job categories do people searching Retail Club Membership Manager jobs look for? The top searched job categories for Retail Club Membership Manager jobs are:
Retail Club Membership Manager jobs near you
Infographic showing various Retail Club Membership Manager job openings in the United States as of June 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $39,369 per year, or $18.9 per hour.
Retail Manager - CLUB Membership Manager

Retail Manager - CLUB Membership Manager

Bass Pro Shops

Centerville, OH • On-site

$16.75 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Bass Pro Shops rating

6.5

Company rating: 6.5 out of 10

Based on 419 frontline employees who took The Breakroom Quiz

15th of 39 rated national retailers

Job description

POSITION SUMMARY:
This Retail Manager position for our Bass Pro Shops and Cabela's CLUB program is a unique position in our retail locations. The Bass Pro Shops and Cabela's CLUB is a comprehensive customer loyalty program that allows customers to better connect with our company and the outdoors. As a salaried member of the leadership team your day will vary from your primary role of overseeing and driving the Bass Pro Shops and Cabela's CLUB credit program and CLUB customer experience culture throughout the store, to supporting the entire team during your Manager on Duty shifts.
Our most successful CLUB Membership Managers are those who:
  • Inspire others to deliver an outstanding CLUB Customer Service Experience every time
  • Influence others by building strong and trusting relationships through collaborative efforts
  • Are servant leaders at heart and passionate about the team, always remaining transparent, empathetic, and honest
  • Are passionate about being a coach and trainer to store leadership, peers, and outfitters throughout the store; being a coach of coaches
  • Are great at multi-tasking and love working in a fast-paced, ever-changing environment
  • Are metrics and compliance driven; always striving to improve results and resilient when faced with setbacks

ESSENTIAL FUNCTIONS:
Customer Experience
  • Consistently exemplifies outstanding CLUB Customer Service Experience standards by incorporating CLUB exclusive benefits into conversations. Promotes current CLUB cost savings programs to our customers by effectively merchandising and signing products for higher visibility.
  • Actively listens to customers to address questions and concerns regarding the CLUB program. Develops and implements strategies to improve the CLUB customer experience.
  • Serves as the primary CLUB liaison to ensure the retail leadership team and all outfitters are knowledgeable regarding current CLUB promotions and programs available to our customers
  • Collaborates with internal and external partners to execute successful onsite and offsite events representative of the Bass Pro Shops and Cabela's CLUB brand standards

Influential Leader and Trainer
  • Build strong and collaborative relationships with the General Manager, fellow managers, and outfitters to gain credibility and influence.
  • Motivates and inspires outfitters by giving them the tools and training to be confident in their approach leading to success with referrals.
  • Leads by example, serves as a role model and coach for peers and outfitters.
  • Facilitates CLUB 101 training with all new Outfitters during the onboarding process, creating a fun and engaging learning environment.
  • Supports Outfitter recognition by implementing the Members Only program and creating store level CLUB recognition and engagement initiatives to build a CLUB culture. Regularly recognizes others' contributions and successes in getting CLUB referrals.

Builds Great Talent
  • Creates a strategy around recruiting and retaining great talent. Forward thinking; sees the value of hiring the right CLUB Outfitters and building strong teams. Leverages tools and resources available to recruit and retain hourly CLUB Outfitters.
  • Promotes a positive outfitter centric culture focused on developing self and others. Provides timely, honest feedback, coaching and guidance for underperforming outfitters, creating an individualized development plan for improvement.

Compliance and Analytics
  • Designs and executes strategies to help meet key CLUB metrics. Reviews and analyzes CLUB reporting daily for key performance metrics. Partners with General Manger to develop and lead execution of corrective action plan for improving key metrics being missed.
  • Executes all Bass Pro Shops and Cabela's CLUB operational and compliance programs. Coordinates and improves execution of all department functions to further drive performance and compliance. Successfully executes all training, communication, account servicing, marketing material, and payments at the retail store.
  • Serves as the leader for the CLUB instant issuance process including training others on all inventory management procedures.

  • ALL OTHER DUTIES AS ASSIGNED - The above information is a general description of the scope of work and leadership skills for the CLUB Membership Manager role. There may be other related duties as assigned to support all areas of the store based on business needs.

EXPERIENCE/QUALIFICATIONS:
  • Minimum Degree Required: High School Diploma or Equivalent
  • Years of experience: 2 to 4+ years Sales, Management, or Leadership Experience

KNOWLEDGE, SKILLS, AND ABILITY:
  • Ability to calculate figures and amounts such as discounts, commissions, and percentages.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to interpret a variety of other financial, legal, and technical information.
  • Ability to read and analyze certain reports. Ability to write reports and business correspondence.
  • Ability to effectively present information and respond to questions from Managers, associates, customers, and the public.
  • Ability to conduct meetings and presentations to groups.
  • Proficiency with PC-based word processing, spreadsheets, data-based management and electronic point of sale and inventory management systems.
  • Demonstrated strong interpersonal skills. Ability to establish and maintain effective working relationships with co-workers, associates, customers and with the Corporate Staff.
  • Demonstrated use of Team concept of Management

TRAVEL REQUIREMENTS:
  • As needed for training and CLUB off-site events

PHYSICAL REQUIREMENTS:
  • Constantly communicates with others to exchange information
  • Regularly computer work, walking and standing
  • Occasionally sitting and lifting up to 50lbs
  • Occasionally work in outdoor elements, hot and cold temperatures
  • Occasionally work in noisy environments

WORK ENVIRONMENT:
  • Retail/Store

INDEPENDENT JUDGEMENT:
  • Develops objectives and general policies and procedures for a specific program or functional area of responsibility within the general scope of established operational goals and plans. Day-to-day work and decisions do not require direction or review by immediate supervisor. End results are reviewed by supervisor.

Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
  • Medical
  • Dental
  • Vision
  • Health Savings Account
  • Flexible Spending Account
  • Voluntary benefits
  • 401k Retirement Savings
  • Paid holidays
  • Paid vacation
  • Paid sick time
  • Bass Pro Cares Fund
  • And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.
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