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Retail Assistant Store Manager Jobs in Raleigh, NC

Ross Stores

Assistant Store Manager

Cary, NC · On-site

In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire ... Supervises and coaches Retail Associates in providing efficient and friendly service at the ...

Ross Stores

Assistant Store Manager

Durham, NC · On-site

In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire ... Supervises and coaches Retail Associates in providing efficient and friendly service at the ...

Ross Stores

Assistant Store Manager

Durham, NC · On-site

In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire ... Supervises and coaches Retail Associates in providing efficient and friendly service at the ...

Shoe Station

Assistant Store Manager

Garner, NC · On-site

$16.15/hr

... Assistant Store Manager to help oversee daily store operations and support the team. In this ... At least 2 years of retail or customer service experience * Previous supervisory experience is a ...

Ross Stores, Inc

Assistant Store Manager

Durham, NC

In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire ... Supervises and coaches Retail Associates in providing efficient and friendly service at the ...

Ross Stores, Inc

Assistant Store Manager

Garner, NC

In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire ... Supervises and coaches Retail Associates in providing efficient and friendly service at the ...

Joe Van Gogh Inc

Assistant Store Manager

Durham, NC · On-site

$15 - $18/hr

The Assistant Shop Manager will support the Store Manager in all aspects of store operations to ... Attends and contributes to retail operations meetings. * Brainstorms and tests new ideas ...

Ross Stores, Inc

Assistant Store Manager

Cary, NC

In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire ... Supervises and coaches Retail Associates in providing efficient and friendly service at the ...

Ross Stores, Inc

Assistant Store Manager

Durham, NC

In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire ... Supervises and coaches Retail Associates in providing efficient and friendly service at the ...

Aéropostale

Assistant Store Manager

Smithfield, NC · On-site

Assistant Store Manager Overview As an Assistant Store Manager, you will support the Store Manager to build a team that delivers results through providing an amazing customer experience. You also ...

Nautica

Assistant Store Manager

Smithfield, NC · On-site

Assistant Store Manager Overview As an Assistant Store Manager, you will support the Store Manager to build a team that delivers results through providing an amazing customer experience. You also ...

Journeys

Assistant Store Manager

Raleigh, NC

See More See Less COMPANY OVERVIEW Journeys is a teen retail leader with an emphasis on footwear ... JOB SUMMARY To assist Store Manager and Manager In Training with recruiting, hiring, training, and ...

Genesco

Assistant Store Manager

Smithfield, NC · On-site

COMPANY OVERVIEW Journeys is a teen retail leader with an emphasis on footwear and unique specialty ... JOB SUMMARY To assist Store Manager and Manager In Training with recruiting, hiring, training, and ...

Journeys

Assistant Store Manager

Raleigh, NC

See More See Less COMPANY OVERVIEW Journeys is a teen retail leader with an emphasis on footwear ... JOB SUMMARY To assist Store Manager and Manager In Training with recruiting, hiring, training, and ...

Journeys

Assistant Store Manager

Durham, NC

See More See Less COMPANY OVERVIEW Journeys is a teen retail leader with an emphasis on footwear ... JOB SUMMARY To assist Store Manager and Manager In Training with recruiting, hiring, training, and ...

Journeys

Assistant Store Manager

Durham, NC · On-site

COMPANY OVERVIEW Journeys is a teen retail leader with an emphasis on footwear and unique specialty ... JOB SUMMARY To assist Store Manager and Manager In Training with recruiting, hiring, training, and ...

Genesco

Assistant Store Manager

Raleigh, NC · On-site

COMPANY OVERVIEW Journeys is a teen retail leader with an emphasis on footwear and unique specialty ... JOB SUMMARY To assist Store Manager and Manager In Training with recruiting, hiring, training, and ...

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All JobsRetail Store JobsRetail Assistant Store Manager JobsRetail Assistant Store Manager Jobs in Raleigh, NC

Retail Assistant Store Manager information

See Raleigh, NC salary details

$10

$16

$22

How much do retail assistant store manager jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for retail assistant store manager in Raleigh, NC is $16.01, according to ZipRecruiter salary data. Most workers in this role earn between $13.61 and $18.37 per hour, depending on experience, location, and employer.

What are some common challenges faced by Retail Assistant Store Managers, and how can they be addressed?

Retail Assistant Store Managers often juggle multiple responsibilities, such as overseeing staff, maintaining inventory, and ensuring excellent customer service. One common challenge is balancing operational tasks with team leadership, especially during busy periods. To address this, effective time management and delegation are crucial; leveraging strong communication skills helps ensure staff are aligned and tasks are prioritized efficiently. Proactively handling customer concerns and staying adaptable to changing store demands also support a positive work environment and successful store performance.

What are Retail Assistant Store Managers?

Retail Assistant Store Managers are professionals who support the Store Manager in overseeing the daily operations of a retail store. Their responsibilities typically include supervising staff, assisting with inventory management, ensuring excellent customer service, and helping meet sales targets. They often step in to resolve customer or employee issues and may be responsible for opening and closing the store. This role is crucial in maintaining smooth store operations and achieving business goals.

Which retail store pays managers the most?

Among retail store managers, those working for high-end luxury brands and large national chains tend to earn the highest salaries, often supplemented with bonuses and benefits. Factors such as store size, location, and experience influence pay levels, with some companies offering over $70,000 annually for experienced managers in competitive markets.

What are the key skills and qualifications needed to thrive as a Retail Assistant Store Manager, and why are they important?

To thrive as a Retail Assistant Store Manager, you need strong leadership, inventory management, sales acumen, and typically a high school diploma or equivalent, with prior retail experience. Familiarity with point-of-sale (POS) systems, inventory management software, and scheduling tools is common in this role. Excellent communication, problem-solving, and team-building skills help you motivate staff and resolve customer issues effectively. These abilities are crucial for maintaining smooth store operations, achieving sales targets, and delivering positive customer experiences.
What are popular job titles related to Retail Assistant Store Manager jobs in Raleigh, NC? For Retail Assistant Store Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Retail Assistant Store Manager jobs in Raleigh, NC look for? The top searched job categories for Retail Assistant Store Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Retail Assistant Store Manager jobs? Cities near Raleigh, NC with the most Retail Assistant Store Manager job openings:
Retail Assistant Store Manager jobs near you
Infographic showing various Retail Assistant Store Manager job openings in Raleigh, NC as of June 2026, with employment types broken down into 1% As Needed, 89% Full Time, 9% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $33,306 per year, or $16 per hour.
Assistant Store Manager

Assistant Store Manager

Ross Stores

Cary, NC • On-site

Full-time

Posted 6 days ago

Job description

GENERAL PURPOSE :
Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning all phases of Store operations. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the Store to ensure that Company standards and best practices are consistently met.
ESSENTIAL FUNCTIONS:
General Operating Requirements:
  • Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
  • Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance.
  • Communicates any variances to Company standards to the Store Manager.
  • Ensures proper scheduling of Associates to meet business objectives.
  • Ensures compliance with all State, Local and Federal regulations.
  • Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.
  • Accepts special assignments as directed by Leadership.
  • Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.

Organizational Development:
  • Assists in recruiting, hiring, training and developing non-exempt Associates.
  • Ensures compliance of Ross personnel policies and procedures.
  • Assists with Associate Relations issues by communicating any incidents to the Store Manager or District Manager as needed.

Expense Control:
  • Assists in the management of and continuous monitoring of actual expenditures to be within budget.
  • Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.

Maintaining a Safe & Secure Environment:
  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Ensures all Associates understand and can execute emergency operating procedures.
  • Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.
  • Assists in the facilitation of monthly safety meetings.

Customer Service:
  • Treats all Customers, Associates, and other leaders with respect.
  • Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
  • Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.
  • Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.

Personal and Store Brand:
  • Represents and supports the Company brand at all times.
  • Maintains and models a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times.
  • Manages Store to ensure a clean, neat, easy to shop environment.
  • Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.
  • Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.

Merchandise Processing and In-Store Marketing
  • Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
  • Ensures merchandise is presented and organized according to Company merchandising guidelines.
  • Urgently manages merchandise processing to the sales floor within the expected Company timeframe.

Loss Prevention:
  • Assists with training Associates on Loss Prevention awareness and Store shortage goals.
  • As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.
  • Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
  • Assists in leading the annual inventory process including preparation and execution of inventory guidelines.
  • Monitors mark-out-of-stock policy to ensure proper administration.
  • Ensures Public View Monitor (PVM) system is maintained properly.

COMPETENCIES:
  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
  • Two or more years of Store or Assistant Store Manager experience in a retail environment.
  • Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels.
  • Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion.
  • Ability to set priorities and exercise independent judgment.
  • Maintain high quality of Customer service.
  • Fluency in English.
  • Ability to work evenings and weekends.
  • Ability to perform basic mathematical calculations commonly used in retail environments.

PHYSICAL REQUIREMENTS/ADA:
  • Ability to use all Store equipment, including PDTs, registers and PC as required.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
  • Ability to occasionally push, pull and lift more than 25 lbs.
  • Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
  • Certain assignments may require other qualifications and skills.

SUPERVISORY RESPONSIBILITIES:
  • Direct supervision of all non-exempt Associates.

DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

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