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Retail Assistant Store Manager Jobs in Raleigh, NC

O'Reilly Auto Parts

Assistant Store Manager

Durham, NC · On-site

Supervise the customer service levels on the retail showroom to include team member execution on ... ) Assist the store manager in setting team member goals, providing feedback on goal achievement ...

O'Reilly Auto Parts

Assistant Store Manager

Durham, NC · On-site

Supervise the customer service levels on the retail showroom to include team member execution on ... ) Assist the store manager in setting team member goals, providing feedback on goal achievement ...

O'Reilly Auto Parts

Assistant Store Manager

Bunn, NC · On-site

Supervise the customer service levels on the retail showroom to include team member execution on ... ) Assist the store manager in setting team member goals, providing feedback on goal achievement ...

O'Reilly Auto Parts

Assistant Store Manager

Angier, NC · On-site

Supervise the customer service levels on the retail showroom to include team member execution on ... ) Assist the store manager in setting team member goals, providing feedback on goal achievement ...

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Retail Assistant Store Manager information

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How much do retail assistant store manager jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for retail assistant store manager in Raleigh, NC is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $20.82 per hour, depending on experience, location, and employer.

What is a retail assistant store manager?

Retail Assistant Store Managers are professionals who support the Store Manager in overseeing the daily operations of a retail store. Their responsibilities typically include supervising staff, assisting with inventory management, ensuring excellent customer service, and helping meet sales targets. They often step in to resolve customer or employee issues and may be responsible for opening and closing the store. This role is crucial in maintaining smooth store operations and achieving business goals.

What are the key skills and qualifications needed to thrive as a retail assistant store manager?

To thrive as a Retail Assistant Store Manager, you need strong leadership, inventory management, sales acumen, and typically a high school diploma or equivalent, with prior retail experience. Familiarity with point-of-sale (POS) systems, inventory management software, and scheduling tools is common in this role. Excellent communication, problem-solving, and team-building skills help you motivate staff and resolve customer issues effectively. These abilities are crucial for maintaining smooth store operations, achieving sales targets, and delivering positive customer experiences.

What are some common challenges faced by retail assistant store managers, and how can they be addressed?

Retail Assistant Store Managers often juggle multiple responsibilities, such as overseeing staff, maintaining inventory, and ensuring excellent customer service. One common challenge is balancing operational tasks with team leadership, especially during busy periods. To address this, effective time management and delegation are crucial; leveraging strong communication skills helps ensure staff are aligned and tasks are prioritized efficiently. Proactively handling customer concerns and staying adaptable to changing store demands also support a positive work environment and successful store performance.

How much does a retail assistant store manager earn?

A retail assistant store manager typically earns between $30,000 and $50,000 annually, depending on experience, location, and the size of the store. They often receive additional benefits such as bonuses, employee discounts, and health insurance, and may work full-time hours including weekends and holidays.

What are popular job titles related to Retail Assistant Store Manager jobs in Raleigh, NC?

For Retail Assistant Store Manager jobs in Raleigh, NC, the most frequently searched job titles are:

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The top searched job categories for Retail Assistant Store Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Retail Assistant Store Manager jobs?

Cities near Raleigh, NC with the most Retail Assistant Store Manager job openings:

Retail Assistant Store Manager jobs near you
Infographic showing various Retail Assistant Store Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 88% Full Time, 10% Part Time, and 2% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $37,698 per year, or $18.1 per hour.

Retail Assistant Manager- Streets at Southpoint

Durham, NC • On-site

Pop Mart
See more jobs at Pop Martexternal

$17.50 - $22.50/hr

Full-time

Medical, Retirement, PTO

Posted 12 days ago

Pop Mart rating

4.4

Company rating: 4.4 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

3rd of 3 rated toy shops

Job description

POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers.
POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of first half of 2025, POP MART operates over 550 physical stores and more than 2,500 Robo Shops across the world. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.

Position:Retail Assistant Manager
Location: Streets at Southpoint
Department:Retail
Hourly: $17.50-$22.50

Opportunity Overview:
At POP MART, we believe art has the power to inspire joy, spark imagination, and bring people together. As an Assistant Store Manager, you'll play a critical leadership role in delivering an exceptional customer experience while supporting all aspects of store operations. You'll partner closely with the Store Manager to drive sales performance, develop a high-performing team, execute operational excellence, and ensure the store consistently reflects the POP MART brand.
As a leader, you'll coach and develop team members, inspire a customer-first culture, and help create memorable experiences for collectors and first-time visitors alike. You'll also oversee daily operations, inventory, merchandising, and business performance while serving as Manager on Duty when the Store Manager is unavailable.
This position reports directly to the Store Manager.

What you will achieve:
Leadership & Talent Development
  • Partner with the Store Manager to recruit, coach, develop, and retain a high-performing team.
  • Lead, motivate, and develop Brand Associates and Sales Leads through coaching, feedback, and recognition.
  • Foster an inclusive, collaborative, and customer-first culture that reflects POP MART's values.
  • Serve as Manager on Duty, making operational and customer service decisions while ensuring an exceptional store experience.
  • Support onboarding, training, and performance development of new team members.

Customer Experience
  • Deliver an exceptional customer experience by leading from the sales floor and setting the standard for customer engagement.
  • Inspire excitement around POP MART's artists, characters, Blind Boxes, MEGA Collections, and exclusive collaborations.
  • Resolve customer concerns professionally while building long-term loyalty.
  • Ensure every customer interaction reflects POP MART's premium brand experience.

Sales & Business Performance
  • Partner with the Store Manager to achieve sales goals and key performance indicators (KPIs), including:
    • Sales
    • Conversion
    • Units Per Transaction (UPT)
    • Average Transaction Value (ATV)
    • Payroll productivity
    • Inventory accuracy
  • Analyze business results and identify opportunities to improve sales performance.
  • Execute action plans to improve store performance and customer engagement.
  • Promote new product launches, limited-edition releases, and seasonal campaigns.

Store Operations
  • Oversee daily store operations, including opening and closing procedures, cash management, safety, and operational compliance.
  • Ensure company policies, procedures, and loss prevention standards are consistently followed.
  • Maintain an organized, clean, and safe store environment.
  • Support scheduling, daily task planning, and operational execution.
  • Monitor inventory accuracy, shipment processing, replenishment, transfers, and stockroom organization.

Visual Merchandising & Inventory
(Responsibilities may vary based on store volume.)
  • Execute POP MART visual merchandising standards and marketing initiatives.
  • Install planograms, fixtures, promotional signage, and seasonal displays.
  • Adjust merchandising based on inventory levels, sales trends, and business priorities.
  • Partner with store leadership to maintain inventory accuracy through cycle counts, audits, and replenishment.
  • Ensure back-of-house organization supports efficient store operations.

Brand & Community
  • Serve as a knowledgeable brand ambassador by staying current on POP MART's products, artists, characters, and company initiatives.
  • Support in-store events, product launches, pop-up activations, conventions, Robo Shop operations, and new store openings.
  • Build excitement within the local collector community while promoting POP MART's unique brand experience.

What you will need:
  • 2+ years of retail leadership experience in a supervisory or management role.
  • Proven ability to lead, coach, and develop high-performing retail teams.
  • Strong understanding of retail operations, customer experience, and business performance metrics.
  • Passion for delivering exceptional customer experiences.
  • Interest in designer toys, collectibles, art, anime, gaming, fashion, or pop culture is highly valued.
  • Strong leadership, communication, and interpersonal skills.
  • Demonstrated ability to analyze business metrics and implement action plans that drive results.
  • Excellent organizational skills with the ability to prioritize competing responsibilities.
  • Comfortable working independently while making sound business decisions.
  • Ability to adapt quickly in a fast-paced retail environment.
  • High School Diploma or equivalent required.
  • Must be at least 18 years of age.
What We Offer
  • Market-competitive packages: 401k, health insurance, PTO, paid sick leave, and family leave.
  • Growth opportunities: on-the-job training, leadership development, and stretch assignments to advance your career.
  • Career development: opportunities to take on larger responsibilities as POP MART's North America business scales rapidly.

*The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Physical Requirements
  • Must be able to stand and walk for extended periods throughout scheduled shifts.
  • Must be able to frequently bend, reach, stoop, kneel, and climb ladders or step stools to stock and retrieve merchandise.
  • Must be able to regularly lift, carry, push, or move merchandise weighing up to 25 pounds.

Pay Range Details
The hourly pay range for this position is $17.50- $22.50 per hour. This range is provided in accordance with applicable state and local pay transparency laws and may vary based on geographic location. Individual compensation will be determined based on factors including job-related knowledge, skills, experience, and qualifications.

Equal Employment Opportunity
POP MART is committed to fostering a safe, inclusive, and respectful workplace where everyone is treated with dignity and respect. We are an Equal Opportunity Employer and provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, age, marital status, disability, medical condition, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.
Employment decisions at POP MART are based on business needs, job requirements, and individual qualifications.

Reasonable Accommodation
Applicants who require a reasonable accommodation during the application or hiring process may request assistance by emailingna.hrsupport@popmart.com.
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The qualifications, skills, abilities, and physical demands described in this job posting are representative of those required to perform the essential functions of the position. Reasonable accommodation may be provided to qualified individuals with disabilities to enable them to perform the essential functions of the job.

*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.

*As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees

because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship,

imarital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of

any other status or condition protected by applicable federal, state or local law.

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