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Restore Associate Jobs in Durham, NC (NOW HIRING)

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Restore Associate information

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$10

$19

$32

How much do restore associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for restore associate in Durham, NC is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.00 per hour, depending on experience, location, and employer.

What is a restore associate?

Restore Associates are employees who work in retail environments, particularly in stores that sell donated goods like Habitat for Humanity ReStores. Their primary responsibilities include receiving, sorting, pricing, and displaying donated items, assisting customers, and maintaining store cleanliness. They may also help with loading and unloading merchandise, providing customer service, and supporting the store’s fundraising and community goals. Restore Associates play a vital role in ensuring the smooth operation of these stores, which often support charitable housing initiatives.

What are the key skills and qualifications needed to thrive as a restore associate, and why are they important?

To thrive as a Restore Associate, you need basic retail skills, inventory management experience, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory tracking software, and warehouse equipment like pallet jacks is typically required. Strong customer service, teamwork, and problem-solving skills help you interact effectively with shoppers and donors. These abilities ensure smooth store operations, positive customer experiences, and effective support of the store’s mission.

What are some common challenges faced by restore associates, and how can they be managed effectively?

Restore Associates often encounter physical tasks such as lifting heavy items, organizing inventory, and assisting customers with varied needs, which can be physically demanding and fast-paced. Managing time efficiently during busy donation periods and maintaining a positive customer service attitude are key to success. Building strong communication skills and collaborating closely with team members helps create a supportive work environment, making it easier to handle daily challenges and provide excellent service.

What is the difference between Restore Associate vs Restoration Technician?

AspectRestore AssociateRestoration Technician
CredentialsHigh school diploma or equivalent; certifications like IICRC are commonHigh school diploma or equivalent; certifications like IICRC are common
Work EnvironmentIndoor damage assessment, customer interaction, documentationOn-site water, fire, mold damage cleanup and repair
Industry UsageInsurance restoration, property managementRestoration services, disaster recovery companies

The main difference is that a Restore Associate typically handles damage assessment, documentation, and customer communication, while a Restoration Technician performs hands-on cleanup and repair work. Both roles often require similar certifications and work in the same industry, but their daily tasks differ, with the Restore Associate focusing more on coordination and the Technician on physical restoration.

What cities near Durham, NC are hiring for Restore Associate jobs?

Cities near Durham, NC with the most Restore Associate job openings:

Restore Associate jobs near you
Infographic showing various Restore Associate job openings in Durham, NC as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,934 per year, or $19.2 per hour.

General Manager-Disaster Restoration

Kimmel & Associates

Raleigh, NC • On-site

$160K - $170K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 17 days ago

Job description

About the Company

Our client is one of the nation's premier disaster restoration contractors, serving commercial and residential customers for more than 75 years. With a long-standing reputation for excellence, integrity, and responsiveness, the company provides comprehensive restoration services including emergency mitigation, reconstruction, and contents restoration following fire, water, storm, and other catastrophic losses.

Backed by a national platform and a strong local presence, our client combines the resources of an industry leader with the entrepreneurial spirit of local market leadership. This is an outstanding opportunity to join an organization committed to operational excellence, employee development, and helping communities recover when they need it most.

About the Position

Our client is seeking an experienced General Manager to lead its Raleigh, North Carolina branch. This executive leadership role is responsible for driving operational performance, financial results, business development, and team leadership across all areas of the business.

The General Manager will oversee mitigation, reconstruction, contents restoration, sales, customer service, and administrative operations while ensuring exceptional project execution and an outstanding customer experience. This leader will be responsible for growing market share, building high-performing teams, and delivering strong financial performance while maintaining the company's long-standing reputation for quality and service.

This is an exceptional opportunity for a proven operational leader who thrives in a fast-paced, service-oriented environment and is passionate about developing people, growing businesses, and delivering outstanding client outcomes.

Compensation

  • Base salary up to $170,000+, depending on experience
  • Annual performance bonus opportunity of up to 50% of base salary
  • Equity participation opportunity for qualified candidates

Key Responsibilities

  • Provide overall leadership and direction for all branch operations.
  • Manage full P&L responsibility, including revenue growth, profitability, budgeting, cash flow, and financial performance.
  • Lead and develop high-performing teams across operations, sales, mitigation, reconstruction, contents, customer service, and administration.
  • Establish and monitor key performance indicators to ensure operational excellence and financial success.
  • Drive business development initiatives and strengthen relationships with clients, insurance partners, and community stakeholders.
  • Ensure projects are delivered safely, efficiently, and in compliance with company standards and industry regulations.
  • Foster a culture focused on accountability, teamwork, safety, and continuous improvement.
  • Partner with regional and corporate leadership to execute strategic growth initiatives and achieve business objectives.
  • Recruit, mentor, and retain top talent while building leadership capability throughout the organization.

Requirements

  • Proven success leading a service-based business with full operational responsibility.
  • Strong financial acumen with demonstrated P&L management experience.
  • Executive leadership experience within restoration, construction, facilities services, specialty contracting, or a similar service-driven industry.
  • A successful track record of driving revenue growth while improving operational performance.
  • Experience building, coaching, and developing high-performing teams.
  • Excellent leadership, communication, and relationship-building skills.
  • Strong organizational and decision-making abilities with the capacity to manage multiple priorities.

Benefits

  • Base salary up to $170,000+
  • Annual bonus opportunity of up to 50% of base salary
  • Equity opportunity
  • Medical, dental, and vision insurance
  • Company-paid life and disability insurance
  • 401(k) retirement plan
  • Car allowance
  • Professional development and leadership growth opportunities
  • The support and stability of an established national organization with significant opportunities for career advancement
Employment Type: FULL_TIME
Kimmel & Associates logo

About Kimmel & Associates

Sourced by ZipRecruiter

Kimmel & Associates, based in Asheville, NC, US, is recognized as the premier leader in the executive search and recruitment industry. The company, in operation since 1981, serves numerous industries including construction, supply chain, waste, and recycling, specialty contractors, and private equity. Utilizing their exceptional knowledge and robust industry connections, they assist clients by filling crucial executive and managerial roles that directly impact business performance and growth. The company is guided by a strong corporate philosophy centered on respect, listening, humility, and continuous improvement. Their mission is to foster enduring relationships and to help industries thrive by connecting the brightest talent with superior companies.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Asheville, NC, US

Year founded

1981

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