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Restoration Business Development Jobs in Delaware

Powerback Rehabilitation

PT Assistant

Selbyville, DE · On-site

$27.25 - $32/hr

Join an industry-leading team that restores hope and makes a lasting impact. If you're passionate ... In doing this, you will implement physical therapy programs and activities, follow developed ...

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Restoration Business Development information

What is restoration business development?

Restoration Business Development involves identifying and pursuing opportunities to grow a restoration company that specializes in repairing damage caused by water, fire, mold, or other disasters. Professionals in this role build relationships with insurance agents, property managers, and other potential clients to generate leads and increase business. They also create marketing strategies, attend industry events, and collaborate with the operations team to ensure customer satisfaction. The goal is to expand the company’s client base and increase revenue through effective outreach and partnership development.

What is the difference between Restoration Business Development vs Restoration Estimator?

AspectRestoration Business DevelopmentRestoration Estimator
CredentialsSales, marketing, or industry-specific certificationsEstimating certifications, construction knowledge
Work EnvironmentOffice, client meetings, industry eventsOn-site assessments, project sites
Employer & Industry UsageRestoration companies, insurance firmsRestoration companies, contractors
Search & Comparison IntentBusiness growth, client acquisitionProject costs, scope, and bids

Restoration Business Development focuses on building client relationships and expanding business opportunities, while Restoration Estimators concentrate on calculating project costs and preparing bids. Both roles are essential in the restoration industry but serve different functions in project execution and growth.

How does a restoration business development professional collaborate with project managers and technicians to secure and execute new projects?

In a restoration company, Business Development professionals often work closely with project managers and technicians to ensure that client needs are clearly understood and met. They frequently attend site visits with technical staff, relay client expectations, and help create tailored proposals based on direct input from the project team. This collaborative approach not only improves the chances of winning new business but also ensures a smooth transition from sales to project execution, reducing misunderstandings and boosting client satisfaction.

What are the key skills and qualifications needed to thrive as a restoration business development professional?

To thrive as a Restoration Business Development professional, you need strong sales acumen, industry knowledge, and experience in building client relationships, often supported by a background in restoration services or related fields. Familiarity with CRM software, project management tools, and industry certifications like IICRC can enhance effectiveness in the role. Exceptional communication, negotiation, and networking skills set top performers apart in developing and maintaining business partnerships. These skills are crucial for driving revenue growth, expanding market presence, and ensuring long-term success in the competitive restoration industry.

How do I grow my restoration business?

Growing a restoration business involves building a strong reputation through quality work and customer satisfaction, which can lead to repeat business and referrals. Developing relationships with insurance companies and property managers, investing in marketing strategies, and obtaining relevant certifications like IICRC can also enhance credibility and attract new clients.

How to get into restoration business development?

To enter restoration business development, candidates typically need experience in sales, project management, or the restoration industry, along with strong communication and networking skills. Obtaining certifications such as IICRC or OSHA can enhance credibility, and understanding insurance claims processes is beneficial. Building relationships with insurance companies and property managers is key to growing a successful business development role in this field.

What are popular job titles related to Restoration Business Development jobs in Delaware?

For Restoration Business Development jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Restoration Business Development jobs in Delaware look for?

The top searched job categories for Restoration Business Development jobs in Delaware are:

What cities in Delaware are hiring for Restoration Business Development jobs?

Cities in Delaware with the most Restoration Business Development job openings:

Restoration Business Development jobs near you

Operations Coordinator for Dispatch & Scheduling

SERVPRO of Bear/New Castle/Upper Darby

Bear, DE • On-site

Full-time

Retirement, PTO

Posted 13 days ago

Job description

Benefits:
  • Profit sharing
  • Training & development
  • 401(k)
  • 401(k) matching
  • Competitive salary

Be the Hub of Our Operation. Help Make a Difference Every Day.
SERVPRO of Bear, New Castle, and Upper Darby is seeking an organized, dependable, and customer-focused Dispatch & Scheduling Coordinator to become the operational hub of our restoration team.
When homes and businesses experience fire, water, mold, or storm damage, every minute matters. Behind every successful response is an organized professional who keeps our crews moving efficiently, communicates with customers, and ensures the right people are in the right place at the right time.
If you thrive in a fast-paced environment, enjoy solving problems, and take pride in keeping people and projects organized, we'd love to meet you.
Position SummaryThe Dispatch & Scheduling Coordinator is responsible for coordinating emergency and scheduled restoration services, maintaining technician schedules, supporting project managers, and ensuring exceptional communication with customers and team members throughout the restoration process.
This position plays a critical role in the success of our daily operations and directly impacts customer satisfaction, production efficiency, and team performance.
Primary ResponsibilitiesResponsibilities include:
  • Coordinate and dispatch restoration technicians and production crews for emergency and scheduled services.
  • Build and maintain efficient daily schedules while maximizing technician productivity.
  • Continuously adjust schedules as emergency calls and priorities change throughout the day.
  • Coordinate scheduling with Project Managers and department leaders.
  • Communicate appointment times, delays, and scheduling updates with customers professionally and promptly.
  • Answer incoming customer calls and gather accurate job information.
  • Monitor emergency calls and assist with occasional after-hours dispatch support.
  • Maintain accurate scheduling information within WorkCenter 2.0 and other company software.
  • Verify work orders and job information before dispatching crews.
  • Coordinate equipment availability and logistical needs with production teams.
  • Monitor technician availability, routing, and workload distribution.
  • Support Project Managers with administrative coordination.
  • Collaborate with every department to ensure outstanding customer service.
  • Assist with general office responsibilities as business needs require.
QualificationsWe're looking for someone who has:
  • Two or more years of dispatching, scheduling, logistics, customer service, office coordination, or similar experience preferred.
  • Excellent organizational and time-management skills.
  • Strong communication and customer service abilities.
  • Professional telephone etiquette.
  • The ability to prioritize multiple responsibilities in a fast-paced environment.
  • Strong computer skills, including Microsoft Office.
  • High attention to detail and excellent follow-through.
  • Sound judgment and the ability to make decisions under pressure.
  • A positive attitude and willingness to support the team.
Experience in restoration, construction, HVAC, plumbing, logistics, transportation, or another service-based industry is a plus but not required.
Who Thrives HereThe most successful members of our team are people who:
  • Take ownership and follow through on commitments.
  • Stay calm under pressure.
  • Communicate professionally and respectfully.
  • Enjoy solving problems and thinking ahead.
  • Adapt quickly when priorities change.
  • Support teammates and contribute to a positive work environment.
  • Continuously look for ways to improve.
  • Take pride in helping customers during some of life's most challenging moments.
What We OfferWe believe investing in great people is one of the best investments we can make.
  • Competitive compensation based on experience
  • 401(k) Retirement Plan
  • Profit Sharing
  • Cash Balance Pension Plan
  • Paid vacation and holidays
  • Ongoing training and professional development
  • Opportunities for advancement and increased responsibility
  • Stable, year-round employment with a growing, locally owned business
  • Health Insurance Marketplace guidance and resources to help employees explore coverage options tailored to their individual needs
Apply TodayIf you're looking for more than just another office position and want to be part of a team that values professionalism, accountability, teamwork, and continuous improvement, we'd love to hear from you.
Your ability to organize, communicate, and solve problems can make a meaningful impact on our customers, our teammates, and the success of our company.
SERVPRO of Bear, New Castle, and Upper Darby is an Equal Opportunity Employer.

Each SERVPRO franchise is independently owned and operated.