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Restaurant Jobs in West Springfield, MA (NOW HIRING)

Dunkin

Restaurant Manager

Vernon Rockville, CT

A Restaurant Manager is generally responsible for providing strong, positive leadership to their team to deliver great and friendly guest experiences, to maintain operational excellence and to help ...

Dunkin'

Restaurant Manager

Hartford, CT · On-site

$50K - $55K/yr

Restaurant Operations * Lead the day-to-day operation of the restaurant while maintaining Dunkin' brand standards. * Deliver exceptional guest experiences and foster a guest-first culture. * Ensure ...

Dunkin'

Restaurant Manager

New Hartford, CT · On-site

$50K - $55K/yr

Restaurant Operations * Lead the day-to-day operation of the restaurant while maintaining Dunkin' brand standards. * Deliver exceptional guest experiences and foster a guest-first culture. * Ensure ...

Dunkin

Restaurant Manager

Coventry, CT · On-site

A Restaurant Manager is generally responsible for providing strong, positive leadership to their team to deliver great and friendly guest experiences, to maintain operational excellence and to help ...

Dunkin

Restaurant Manager

Bolton, CT · On-site

A Restaurant Manager is generally responsible for providing strong, positive leadership to their team to deliver great and friendly guest experiences, to maintain operational excellence and to help ...

Dunkin

Restaurant Manager

South Windsor, CT · On-site

A Restaurant Manager is generally responsible for providing strong, positive leadership to their team to deliver great and friendly guest experiences, to maintain operational excellence and to help ...

Dunkin'

Restaurant Manager

Windsor, CT · On-site

$50K - $55K/yr

Restaurant Operations * Lead the day-to-day operation of the restaurant while maintaining Dunkin' brand standards. * Deliver exceptional guest experiences and foster a guest-first culture. * Ensure ...

Dunkin

Restaurant Manager

Manchester, CT · On-site

A Restaurant Manager is generally responsible for providing strong, positive leadership to their team to deliver great and friendly guest experiences, to maintain operational excellence and to help ...

Dunkin'

Restaurant Manager

Farmington, CT · On-site

$50K - $55K/yr

Restaurant Operations * Lead the day-to-day operation of the restaurant while maintaining Dunkin' brand standards. * Deliver exceptional guest experiences and foster a guest-first culture. * Ensure ...

Dunkin

Restaurant Manager

Ellington, CT · On-site

A Restaurant Manager is generally responsible for providing strong, positive leadership to their team to deliver great and friendly guest experiences, to maintain operational excellence and to help ...

Dunkin

Restaurant Manager

Vernon Rockville, CT · On-site

A Restaurant Manager is generally responsible for providing strong, positive leadership to their team to deliver great and friendly guest experiences, to maintain operational excellence and to help ...

Raising Cane's

Restaurant Manager

Manchester, CT · On-site

$22 - $23.50/hr

Benefits offered for all Full-time Restaurant Managers: * Medical, Dental, Vision & Pharmacy Benefits * Dependent Care & Healthcare Flexible Spending Accounts * Company-provided Life and Disability ...

Raising Cane's

Restaurant Manager

Simsbury, CT · On-site

Benefits offered for all Full-time Restaurant Managers: * Medical, Dental, Vision & Pharmacy Benefits * Dependent Care & Healthcare Flexible Spending Accounts * Company-provided Life and Disability ...

New

Dunkin'

Restaurant Manager

Windsor Locks, CT · On-site

$50K - $55K/yr

Restaurant Operations * Lead the day-to-day operation of the restaurant while maintaining Dunkin' brand standards. * Deliver exceptional guest experiences and foster a guest-first culture. * Ensure ...

Raising Cane's

Restaurant Manager

Simsbury, CT · On-site

Benefits offered for all Full-time Restaurant Managers: * Medical, Dental, Vision & Pharmacy Benefits * Dependent Care & Healthcare Flexible Spending Accounts * Company-provided Life and Disability ...

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Showing results 21-40

All JobsRestaurant JobsRestaurant Jobs in West Springfield, MA

Restaurant information

See West Springfield, MA salary details

$24.4K

$59.9K

$190.8K

How much do restaurant jobs pay per year?

As of Aug 17, 2026, the average yearly pay for restaurant in West Springfield, MA is $59,923.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,900.00 and $64,300.00 per year, depending on experience, location, and employer.

What is a restaurant?

Restaurant jobs refer to various positions within a dining establishment, including roles such as servers, cooks, dishwashers, hosts, and managers. Each role plays a vital part in delivering a positive dining experience by preparing food, serving guests, managing operations, and maintaining cleanliness. Working in a restaurant can be fast-paced and requires strong communication, teamwork, and customer service skills. These jobs offer opportunities for advancement and can be a starting point for a career in the hospitality industry.

How to get a restaurant job?

Some restaurants want culinary school education for people who work in the kitchen, but most offer entry-level positions such as a dishwasher, table cleaner, or food prep worker. You can use these entry-level positions to gain experience and eventually transition to another position. Some restaurants provide on-the-job training for kitchen or waiting jobs. Another option is to gain experience in a casual restaurant before applying to work in a fine-dining restaurant. To become a bartender you can either apply to become a support bar back and learn on the job, or pursue classes offered by local schools. Restaurant managers either have extensive job experience or have completed a degree program.

What are some common challenges faced by restaurant employees during busy service hours, and how can they be managed?

During peak service hours, restaurant employees often face challenges such as high customer volume, time pressure, and coordinating with kitchen and front-of-house staff. Effective communication, strong teamwork, and maintaining a calm, organized approach are key to managing these challenges. Many restaurants provide training on multitasking and stress management to help staff deliver excellent service even when the pace is fast. Learning to anticipate customer needs and staying adaptable can also make busy shifts more manageable and rewarding.

What is the difference between Restaurant vs Waiter?

AspectRestaurantWaiter
RoleEstablishments providing food and beverage services, managing overall operationsFrontline staff serving food and drinks to customers
CredentialsMay require food safety certifications, management trainingTypically no formal certification required, on-the-job training common
Work EnvironmentKitchen, dining area, management officesDining area, customer service setting
Industry UsageBusiness entity encompassing all staff and operationsSpecific job role within a restaurant

In summary, a restaurant is the entire establishment offering food services, while a waiter is a staff member responsible for serving customers within that restaurant. Understanding this distinction helps clarify job roles and career paths in the food service industry.

What are different jobs at a restaurant?

Jobs at a restaurant include positions such as server, cook, chef, host or hostess, bartender, dishwasher, and manager. These roles require various skills, from customer service to food preparation and management, often involving shifts during evenings and weekends.
More about Restaurant jobs

What are the most commonly searched types of Restaurant jobs in West Springfield, MA?

The most popular types of Restaurant jobs in West Springfield, MA are:

What job categories do people searching Restaurant jobs in West Springfield, MA look for?

The top searched job categories for Restaurant jobs in West Springfield, MA are:

What cities near West Springfield, MA are hiring for Restaurant jobs?

Cities near West Springfield, MA with the most Restaurant job openings:

Restaurant jobs near you
Infographic showing various Restaurant job openings in West Springfield, MA as of August 2026, with employment types broken down into 79% Full Time, and 21% Part Time. Highlights an 100% In-person job distribution, with an average salary of $59,923 per year, or $28.8 per hour.

Restaurant Manager

Dunkin

Vernon Rockville, CT

Full-time

Re-posted 2 days ago

Dunkin' rating

4.7

Company rating: 4.7 out of 10

Based on 2,235 frontline employees who took The Breakroom Quiz

81st of 106 rated fast food restaurants

Job description


A Restaurant Manager is generally responsible for providing strong, positive leadership to their team to deliver great and friendly guest experiences, to maintain operational excellence and to help build profitable top line sales of a single restaurant.They are responsible for the overall operation of the restaurant according to Dunkin' standards, franchisee policies and procedures, and in compliance with all applicable laws.


Responsibilities Include:

  • Able to perform all responsibilities of restaurant team members.
  • Recruit, hire, train and supervise restaurant team members, including shift leaders, team members, bakers and other support staff.
  • Foster a positive work environment by promoting teamwork, providing coaching and feedback and resolving conflicts.
  • Implement training programs to enhance team member skills and performance.
  • Lead by example, demonstrating a strong work ethic, professionalism, and adherence to company values.
  • Oversee day-to-day operations, including opening and closing procedures, cash management, inventory control, and following of brand standards and systems.
  • Ensure compliance with health and safety regulations, food handling guidelines, and sanitation standards.
  • Create and maintain a guest focused culture in the restaurant
  • Review guest feedback results and implement action plans to drive improvement
  • Develop and implement operational strategies to increase efficiency, reduce waste, and enhance overall productivity.
  • Ensure exceptional customer service by providing a welcoming and friendly atmosphere.
  • Monitor customer feedback and reviews, taking necessary steps to improve service quality and address any recurring issues.
  • Monitor and control food and labor costs, inventory levels, and waste to maximize profitability.
  • Engage with the local community, build relationships, and explore opportunities for partnerships or sponsorships.
  • Stay updated with industry trends and technology, competitor activities, and customer preferences to identify new business opportunities.
  • Communicate restaurant priorities, goals and results to restaurant team members
  • Execute new product roll-outs including training, marketing, and sampling
  • Completion of DCP and other vendor orders to ensure all products are fully stocked
  • Conduct self-assessments and corresponding action plans for food safety and brand standards
  • Ensure restaurant budget is met as determined by Franchisee
  • Engage with Dunkin' and Inspire Brands Field Operations team as appropriate


Education/Experience:

  • Basic computer skills
  • Fluent in spoken and written English or the predominant language in your market
  • Basic math and financial management
  • Previous leadership experience in retail, restaurant or hospitality preferred or ability to show leadership
  • College Degree preferred.


Key Competencies

  • Strong analytical skills and business acumen
  • Works well with others in a fun, fast-paced team environment
  • On time, demonstrates honesty and a positive attitude
  • Willingness to learn and embrace change
  • Ability to train and develop a team including giving positive and constructive feedback
  • Guest focused
  • Time Management
  • Ability to manage conflict
  • Problem solving
  • Motivating others


Physical Demands/Working Conditions:

  • Standing on feet
  • Repetitive motion including bending, stooping and reaching
  • Lifting packages (if applicable)
  • Wearing a headset (if applicable)
  • Working in a small space



Employment Type: FULL_TIME

What Dunkin' employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Dunkin logo

About Dunkin

Sourced by ZipRecruiter

Dunkin' Donuts, commonly known as Dunkin', is a premier quick service restaurant (QSR) located in Canton, MA, United States. Founded in 1950 by Mr. William Rosenberg, Dunkin' entered the food industry with a mission to serve fresh, delicious coffee and delectable donuts efficiently and affordably. The company primarily operates in the food and beverage industry, specializing in high-quality brewed coffee, baked goods, and delicious sandwiches. Known for their iconic slogan "America Runs on Dunkin'", the company has become a household name, transforming the simple joy of a cup of coffee and a donut into a daily ritual for millions of people around the world.

Industry

Food and beverage stores, retail and food services and drinking places

Company size

10,000+ Employees

Headquarters location

Canton, MA, US

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