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Restaurant Technology Specialist Jobs (NOW HIRING)

MISSION YOGURT INC

$25 - $28/hr

We are looking for a Junior IT Specialist to join our growing team and support our restaurant team with hands-on support. The Junior IT Specialist provides entry-to-mid-level technical support for ...

Mercer University

IT Specialist

Warner Robins, GA · On-site

Job Title: IT Specialist Department: MERC College/Division: Mercer Engineering Research Center ... The area is known for its Southern-style music, food, and restaurants and has a rich cultural and ...

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Restaurant Technology Specialist information

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$36K

$84.1K

$131.5K

How much do restaurant technology specialist jobs pay per year?

As of Sep 11, 2026, the average yearly pay for restaurant technology specialist in the United States is $84,113.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $111,500.00 per year, depending on experience, location, and employer.

What is a restaurant technology specialist?

A Restaurant Technology Specialist is a professional who manages and supports technology systems within a restaurant environment. This includes installing, maintaining, and troubleshooting point-of-sale (POS) systems, reservation platforms, mobile ordering, inventory management software, and other digital tools that improve restaurant operations. They often train staff on using new technologies, ensure cybersecurity of restaurant data, and help select the best software and hardware solutions for the business. Their role is crucial in helping restaurants operate efficiently and deliver a seamless experience for both staff and customers.

How does a restaurant technology specialist typically interact with front-of-house and kitchen teams?

A Restaurant Technology Specialist works closely with both front-of-house staff and kitchen teams to ensure all technology—from POS systems to kitchen display screens—runs smoothly. They often provide training, troubleshoot issues during service, and gather feedback to improve system usability. This collaboration is key to minimizing disruptions and enhancing the overall dining experience. Regular communication and on-site support are essential parts of the role, especially during busy shifts or when new technologies are being implemented.

What are the key skills and qualifications needed to thrive as a restaurant technology specialist, and why are they important?

To thrive as a Restaurant Technology Specialist, you need expertise in IT support, systems integration, and a solid understanding of restaurant operations, often backed by a degree in information technology or related certifications. Familiarity with point-of-sale (POS) systems, networking infrastructure, and software such as inventory management or reservation platforms is crucial. Excellent problem-solving abilities, strong communication, and the capacity to train staff set top performers apart. These skills ensure seamless technology operations, minimize downtime, and enhance overall restaurant efficiency and customer experience.

What is the difference between Restaurant Technology Specialist vs Restaurant IT Technician?

AspectRestaurant Technology SpecialistRestaurant IT Technician
CredentialsRelevant certifications (e.g., CompTIA, vendor-specific certifications)IT certifications, technical training
Work EnvironmentRestaurants, hospitality venues, food service settingsRestaurants, retail, hospitality environments
Employer & Industry UsageRestaurants, hospitality chains, food service providersRestaurants, hospitality, retail outlets
Common Search & Comparison IntentUnderstanding roles, responsibilities, and skillsTechnical support, troubleshooting, system setup

The Restaurant Technology Specialist focuses on implementing, managing, and optimizing restaurant-specific technology systems like POS, digital ordering, and kitchen displays. The Restaurant IT Technician primarily handles technical support, troubleshooting, and maintenance of IT infrastructure within restaurant environments. While both roles require technical skills and certifications, the Specialist emphasizes system integration and technology strategy, whereas the Technician concentrates on technical support and repairs.

What states have the most Restaurant Technology Specialist jobs?

States with the most job openings for Restaurant Technology Specialist jobs include:

What are popular job titles related to Restaurant Technology Specialist jobs?

For Restaurant Technology Specialist jobs, the most frequently searched job titles are:

RESTAURANT TECHNOLOGY MANAGER (Operations Specialist)

Ypsilanti, MI

McDonald's
Food Services and Drinking Places • 10K+ employees
Learn more about McDonald'sexternal

$49K - $61K/yr

Full-time

Re-posted 23 days ago

McDonald's rating

5.1

Company rating: 5.1 out of 10

Based on 11,195 frontline employees who took The Breakroom Quiz

Job description

Job SummaryWe are looking for a proactive and tech-savvy Restaurant Technology Manager (Operations Specialist) to join our team. In this role, you will be the go-to person for managing and supporting the restaurant's technology systems and operational processes. Your expertise will ensure seamless integration of hardware, software, and network infrastructure to optimize restaurant performance, enhance guest experiences, and support daily operations.

The ideal candidate is passionate about technology, enjoys troubleshooting, and thrives in a dynamic environment where innovation meets service.Location: Multiple Restaurant Locations - Southeast MichiganReports To: Owner/Operator or Designated SupervisorPosition SummaryWe are seeking a highly motivated and technically skilled Restaurant Technology Manager to support restaurant technology, equipment systems, and operational excellence across a multi-unit McDonald's organization.This role serves as the primary technical resource for restaurant management teams, ensuring that restaurant technology systems operate efficiently and effectively. The OTP will troubleshoot hardware and software issues, coordinate with vendors, support new technology rollouts, assist with restaurant openings and remodels, and help drive operational performance through technology solutions.The ideal candidate combines strong technical abilities with excellent communication skills and a passion for supporting restaurant operations.Key Responsibilities Restaurant Technology SupportTroubleshoot and resolve issues related to:Point-of-Sale (POS) systemsSelf-Order KiosksDigital Menu BoardsDrive-Thru TechnologyMobile Order & Pay systemsDelivery integration platformsRestaurant Wi-Fi and network infrastructureTimekeeping and labor management systemsBack-office systems and reporting toolsEquipment & Systems ManagementCoordinate service and repairs with approved vendors.Monitor technology uptime and system performance.Assist with preventative maintenance planning.Support installation and replacement of technology equipment.Maintain inventory of technical equipment and assets.Operations SupportPartner with restaurant management teams to identify opportunities for improved operational efficiency.Support new restaurant openings, remodels, and major technology upgrades.Assist with implementation of McDonald's technology initiatives.Ensure restaurants comply with technology standards and security requirements.Training & DevelopmentTrain managers and crew on technology systems and best practices.Create simple reference guides and training materials.Provide ongoing coaching to restaurant leadership teams.Project ManagementLead and coordinate technology-related projects.Work with suppliers, contractors, and McDonald's support teams.Track project timelines and ensure successful completion.

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About McDonald's

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What began as a small drive-in restaurant in San Bernardino, California and has grown into an American icon that proudly serves 63 million customers every day around the globe. While much has changed over the last six decades, Ray Kroc's original commitment to Quality, Service, Cleanliness and Value has endured and made McDonald's a trusted favorite for over 65 years.

Industry

Food services and drinking places and restaurants

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

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